Status: ResolvedThis incident has been resolved. A power outage in Google Cloud's europe-west2-b zone disrupted services running in the europe-west2 region. Nodes in the affected zone were rebooted when the zone recovered. Some affected Aiven for Apache Kafka, Aiven for OpenSearch, Aiven for PostgreSQL and Aiven for Valkey services needed extra recovery steps or node replacement before they return…
Status: ResolvedWe have resolved the underlying issues of nodes creation and replacement in the vultr-ewr cloud region. Should any further issues be encountered, please reach out to support via the Aiven console. We apologise for the inconvenience caused by this issue, and commit to analysing and improving our platform to avoid future incidents similar to this one.
Status: ResolvedWe have resolved the underlying cause of this issue in Google's asia-southest1 region. Should any further issues be encountered, please reach out to support via the Aiven console. We apologise for the inconvenience caused by this issue.Affected components Aiven (Operational)
Status: ResolvedThis incident has been resolved. New service nodes are able to start normally again, and running nodes were not affected at any point during the incident. We apologize for any inconvenience this may have caused.
Status: ResolvedWe have resolved the underlying cause of the new node creation and new nodes are able to be created without issues. Should any further issues be encountered, please reach out to support via the Aiven console. We apologise for the inconvenience caused by this issue, and commit to analysing and improving our platform to avoid future incidents similar to this one.Affected components A…
Status: ResolvedAll customer services affected by this issue have been restored, and no further action is needed on your side. It is now safe to proceed with PostgreSQL major version upgrades. We apologise for the disruption this caused.
Status: ResolvedThis incident is now resolved. Earlier today a certificate problem affecting our public API endpoints caused sign-in failures and errors for customers using the Aiven Console, the Aiven API, the CLI, the Terraform provider and other API-based integrations. A corrected certificate has been in place across all API nodes since 02:05 UTC, and we have seen no further errors during our m…
Status: ResolvedThis incident has been resolved. Aiven Console login and support ticket creation through the portal are fully functional again. We continued to monitor performance and have seen no further issues. If you encounter any problems, please email support@aiven.io: mailto:support@aiven.io.Affected components Aiven (Operational)
Status: ResolvedNew VM creation has returned to normal across all cloud providers, including DigitalOcean. * VM provisioning is operating normally across all regions. * The upstream DigitalOcean incident has been resolved. * We are continuing to monitor the infrastructure to ensure stable provisioning. The incident is now resolved. Thank you for your patience.Affected components Aiven (Operational…
Status: ResolvedOur team has successfully applied the appropriate mitigation to all impacted nodes, and the fix has been deployed to prevent future occurrences.Affected components Aiven (Operational)
Status: ResolvedWe have resolved the underlying cause of this issue. Should any further issues be encountered, please reach out to support via the Aiven console. We apologise for the inconvenience caused by this issue, and commit to analysing and improving our platform to avoid future incidents similar to this one.Affected components Aiven (Operational)
Status: ResolvedThe issue has been resolved. Terraform & Kubernetes operator users should no longer experience 400 errors when using aiven_pg_database. We apologize for any inconvenience caused.
Status: ResolvedThe issues affecting KRaft migrations during Kafka 3.8 to 3.9 upgrades have been resolved. Fixes have been deployed, migrations have been re-enabled, and services have remained stable during monitoring. If you are experiencing any issues, please contact support.
Status: ResolvedThe issue has been resolved. All affected functionality is operating normally.
Status: ResolvedThe monitoring period has passed without further evidence of the issue occurring. Incident has been declared resolved.Affected components Aiven (Operational)
Status: ResolvedWe have resolved the underlying cause of the issue affection service operations in our Azure regions. Should any further issues be encountered, please reach out to support via the Aiven console. We apologise for the inconvenience caused by this issue, and commit to analysing and improving our platform to avoid future incidents similar to this one.Affected components Aiven (Operatio…
Status: ResolvedThis issue is now resolved. Should any further issues be encountered, please reach out to support via the Aiven console. We apologise for the inconvenience caused by this issue.Affected components Aiven (Operational)
Status: ResolvedWe have resolved the underlying cause of the kafka service disruption. Should any further issues be encountered, please reach out to support via the Aiven console. We apologise for the inconvenience caused by this issue, and commit to analysing and improving our platform to avoid future incidents similar to this one.
Status: ResolvedThe underlying issues with Amazon Web Services (AWS) in the ME-CENTRAL-1 and ME-SOUTH-1 regions are ongoing, and AWS continues to work on recovery. We have disabled the creation of new services and nodes in the affected regions to prevent further impact. We recommend our customers to migrate their services to a stable region as part of their disaster recovery plan. As there are no…