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Degraded performance on Claude Sonnet 5
Jul 31, 07:04 UTC Resolved - This incident has been resolved. Jul 31, 06:18 UTC Investigating - We are currently investigating this issue.
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Degraded performance on Claude Opus 4.8
Jul 30, 14:24 UTC Resolved - This incident has been resolved. Jul 30, 13:43 UTC Investigating - We are currently investigating this issue.
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Elevated errors across many models
Jul 30, 10:48 UTC Resolved - This incident has been resolved. Jul 30, 10:23 UTC Update - We are also investigating issues with Opus 4.7 and Opus 4.5. Jul 30, 10:03 UTC Monitoring - As of 2:58 PT / 9:58 UTC the errors are back to baseline. Jul 30, 08:33 UTC Update - As of 01:33 PT / 08:33 UTC we are back to errors across all models. Jul 30, 08:06 UTC Update - As of 8:05 UTC / 1:05 PT, Sonnet 5 erro…
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Elevated errors across all models
Jul 29, 22:36 UTC Resolved - This issue has been resolved. Jul 29, 22:20 UTC Monitoring - From 12:45 PT / 19:45 UTC through to 1:26 PT / 21:26 UTC, we saw elevated rates of errors across Claude models. We have seen recovery in success rates across all models and are monitoring closely to ensure no further issues. Jul 29, 21:38 UTC Update - We are continuing to work to fully resolve issues resultin…
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Elevated errors on Claude Opus 5 and Haiku 4.5
Jul 27, 14:36 UTC Resolved - As of 7:34 PST / 14:34 UTC the errors have returned to baseline. Jul 27, 14:04 UTC Update - Haiku 4.5 is also returning errors. Jul 27, 13:42 UTC Update - We are currently investigating this issue. Jul 27, 13:41 UTC Update - We are continuing to investigate this issue. Jul 27, 13:39 UTC Investigating - We are currently investigating this issue.
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Elevated errors on Claude Opus 5
Jul 27, 12:30 UTC Resolved - As of 4:47 PST / 11:47 UTC the errors have returned to baseline. Jul 27, 11:27 UTC Investigating - We are currently investigating this issue.
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Elevated errors on Claude Opus 5
Jul 27, 09:05 UTC Resolved - As of 2:03 PST / 9:03 UTC the errors have returned to baseline. Jul 27, 08:16 UTC Investigating - We are currently investigating this issue.
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Elevated errors for Opus 5
Jul 26, 10:44 UTC Resolved - This incident has been resolved. Jul 26, 10:34 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 26, 10:28 UTC Update - We are continuing to work on a fix for this issue. Jul 26, 09:45 UTC Identified - The issue has been identified and a fix is being implemented. Jul 26, 09:17 UTC Investigating - We are currently investigating this issu…
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Elevated errors for Claude Fable 5, Claude Sonnet 5, Claude Haiku 4.5, and other models
Jul 25, 22:08 UTC Resolved - This incident has been resolved. Jul 25, 21:34 UTC Investigating - We are investigating elevated errors on requests to Claude Fable 5, Claude Sonnet 5, Claude Haiku 4.5, and other Claude models. We will provide an update as soon as possible.
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Elevated errors for Mythos 5, Fable 5, Opus 5 and Claude Haiku 4.5
Jul 25, 19:44 UTC Resolved - This incident has been resolved. Jul 25, 18:44 UTC Identified - The issue has been identified and a fix is being implemented. Jul 25, 18:40 UTC Investigating - We are investigating elevated errors on requests to Claude Mythos 5, Claude Fable 5, and Claude Haiku 4.5. We will provide an update as soon as possible.
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Sonnet 4.6 and Sonnet 5 errors elevated
Jul 25, 18:13 UTC Resolved - For approximately 10 minutes, error rates on Sonnet 4.6 and 5 were elevated. Service returned to normal at approximately 11:07a PDT.
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Microsoft Office add-in availability
Jul 24, 15:36 UTC Resolved - This issue has been resolved. Jul 22, 17:56 UTC Identified - Users who installed the following add-ins may experience issues accessing the add-in functionality: Claude by Anthropic for PowerPoint, Claude by Anthropic for Word, and Claude by Anthropic for Excel. To regain immediate access to Claude for Microsoft 365, install the add-in here: https://marketplace.microsof…
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Elevated error rate on Opus 4.8
Jul 24, 10:22 UTC Resolved - This incident has been resolved. Jul 24, 09:35 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 24, 09:09 UTC Investigating - We are currently investigating this issue.
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Elevated errors on Haiku 4.5
Jul 23, 00:10 UTC Resolved - This incident has been resolved. Jul 22, 23:52 UTC Investigating - We are currently investigating this issue.
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Service disruption on Claude Services
Jul 22, 17:45 UTC Resolved - This incident has been resolved. Jul 22, 17:28 UTC Identified - The issue has been identified and a fix is being implemented. Jul 22, 17:27 UTC Investigating - We are investigating an outage affecting features such as document creation in claude.ai, Cowork Remote, Claude Code, Claude Code on the Web, Claude Tag, and Claude Design
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Elevated error rates for Sonnet 5
Jul 22, 16:12 UTC Resolved - This incident has been resolved. Jul 22, 15:36 UTC Identified - The issue has been identified and a fix is being implemented. Jul 22, 15:24 UTC Investigating - We are currently investigating this issue.
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Elevated errors on Opus 4.8 and Haiku 4.5
Jul 22, 15:23 UTC Resolved - This incident has been resolved. Jul 22, 15:06 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 22, 14:18 UTC Update - We are continuing to work on a fix for this issue. Haiku 4.5 has recovered Jul 22, 14:16 UTC Identified - The issue has been identified and a fix is being implemented. Jul 22, 13:37 UTC Investigating - We are currently…
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Elevated errors for Claude Opus 4.1
Jul 22, 09:00 UTC Resolved - This incident has been resolved. Jul 22, 08:45 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 22, 08:34 UTC Identified - The issue has been identified and a fix is being implemented.
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Elevated errors on several models
Jul 21, 18:18 UTC Resolved - From 8:28am PT / 15:28 UTC through 9:26am PT / 16:26 UTC users experienced elevated errors on requests to multiple Claude models. This issue has been resolved. Jul 21, 17:07 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 21, 15:51 UTC Identified - The issue has been identified and a fix is being implemented. Jul 21, 15:35 UTC Investi…
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Service disruption on Claude services
Jul 21, 18:03 UTC Resolved - This incident has been resolved. Jul 21, 17:51 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 21, 17:47 UTC Update - We are continuing to work on a fix for this issue. Jul 21, 17:46 UTC Update - We are continuing to work on a fix for this issue. Jul 21, 17:41 UTC Update - We are continuing to work on a fix for this issue. Jul 21, 17:…
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Elevated errors on Haiku 4.5
Jul 21, 16:38 UTC Resolved - This incident has been resolved. Jul 21, 15:30 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 21, 14:44 UTC Identified - The issue has been identified and a fix is being implemented. Jul 21, 13:22 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 21, 13:14 UTC Identified - The issue has been identifie…
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Elevated errors across Fable 5
Jul 21, 12:07 UTC Resolved - This incident has been resolved. Jul 21, 11:47 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 21, 11:28 UTC Identified - The issue has been identified and a fix is being implemented. Jul 21, 11:24 UTC Update - We are continuing to investigate this issue. Jul 21, 11:19 UTC Investigating - We are currently investigating this issue.
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Elevated errors across models
Jul 21, 11:18 UTC Resolved - This incident has been resolved. Jul 21, 11:10 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 21, 10:11 UTC Investigating - We are currently investigating issues with Claude Haiku 4.5 and Opus 4.8.
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Elevated errors on Haiku 4.5
Jul 21, 08:53 UTC Resolved - This incident has been resolved. Jul 21, 08:19 UTC Update - We are continuing to work on a fix for this issue. Jul 21, 07:11 UTC Identified - The issue has been identified and a fix is being implemented.
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Elevated errors for Claude Opus 4.8
Jul 20, 16:16 UTC Resolved - This incident has been resolved. Jul 20, 16:07 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 20, 15:09 UTC Identified - The issue has been identified and a fix is being implemented. Jul 20, 14:41 UTC Investigating - We are currently investigating this issue.
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Elevated errors on Haiku 4.5
Jul 20, 15:41 UTC Resolved - This incident has been resolved. Jul 20, 15:33 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 20, 15:09 UTC Identified - The issue has been identified and a fix is being implemented. Jul 20, 13:20 UTC Investigating - We are currently investigating this issue.
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Fable 5 requiring usage credits on Max plans
Jul 20, 15:35 UTC Resolved - This incident has been resolved. Jul 20, 07:35 UTC Monitoring - Some Claude Code Max plan users were incorrectly prompted to use usage credits to access Fable 5, which is included in their plan. If you were affected, please restart Claude Code.
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Elevated error rates for Opus 4.5
Jul 20, 12:48 UTC Resolved - This incident has been resolved. Jul 20, 10:57 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 20, 10:05 UTC Update - We are continuing to work on a fix for this issue. Jul 20, 07:57 UTC Identified - The issue has been identified and a fix is being implemented. Jul 20, 07:03 UTC Investigating - We are currently investigating this issu…
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Elevated errors across Fable 5
Jul 17, 19:43 UTC Resolved - This issue has been resolved, and Claude Fable 5 is available once again without usage credits, as expected. Jul 17, 18:48 UTC Monitoring - We have applied a fix to resolve the erroneous requirement for usage credits on Fable 5, and are monitoring to ensure no further issues. You may need to relaunch Claude.ai or Claude Code to restore access as expected. Jul 17, 18:36…
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Elevated error rates for Sonnet 5
Jul 17, 18:27 UTC Resolved - This incident has been resolved. Jul 17, 18:22 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 17, 18:13 UTC Update - We are continuing to investigate this issue. Jul 17, 18:12 UTC Investigating - We are currently investigating this issue.