Oct 24, 02:35 UTC Resolved - This incident has been resolved. Oct 24, 00:03 UTC Monitoring - We've paused some problematic workloads, and we think we're seeing recovery. Oct 23, 23:57 UTC Investigating - We have a significant degradation in our system for processing asynchronous work. We previously had some crashes from web application users, but that appears to have resolved. We're monitoring the…
Oct 21, 16:10 UTC Resolved - The fix has been applied. We have observed recovery of error rates and traffic, and believe this incident is now resolved. We will post a postmortem/RCA within 72 hours. Oct 21, 16:08 UTC Update - We are continuing to work on a fix for this issue. Oct 21, 15:51 UTC Update - We have identified the cause of this outage and have initiated changes to address this. We are s…
THIS IS A SCHEDULED EVENT Nov 7, 04:00 - 07:00 UTC Nov 7, 04:00 UTC Scheduled - On Saturday, Nov 7th, 2026, between 4:00 AM and 7:00 AM UTC, users may experience interruptions or limited availability while we upgrade our databases. During this maintenance window, Asana web and mobile applications and API may be affected. Thank you for your understanding and patience. Please contact support for any…
Sep 30, 15:21 UTC Resolved - This incident has been resolved. Sep 30, 15:09 UTC Identified - We are currently seeing system recovery and are actively monitoring the situation to ensure a full recovery. Sep 30, 14:31 UTC Investigating - We are currently investigating this issue.
Sep 29, 15:25 UTC Resolved - The incident has been resolved. Sep 29, 12:14 UTC Investigating - We are currently investigating the issue.
Sep 21, 16:10 UTC Resolved - This incident has been resolved. Sep 21, 15:39 UTC Monitoring - We're currently working our way through the backlog of automations that did not run. Sep 21, 15:00 UTC Update - We are continuing to work on a fix for this issue. Sep 21, 14:59 UTC Identified - We've heard reports of rules and automations not running in the EU region. We've identified the source of the iss…
Sep 17, 15:13 UTC Resolved - This incident has been resolved. Sep 17, 15:12 UTC Update - We are continuing to investigate this issue. Sep 17, 14:36 UTC Investigating - We received an alert for unusual slow performance in several regions. We're investigating.
Sep 2, 18:49 UTC Resolved - This incident has been resolved. Sep 2, 18:14 UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep 2, 18:14 UTC Update - The rollback seems to have completely resolved errors. We're monitoring closely, but users should be able to access Asana again. Sep 2, 18:13 UTC Update - We are continuing to investigate this issue. Sep 2, 18:08 UTC Inve…
Aug 31, 17:18 UTC Resolved - User-facing symptoms have recovered. We'll continue to monitor, and will prioritize a retrospective to understand and prevent similar incidents in the future. Aug 31, 16:47 UTC Monitoring - We've applied a fix are seeing signs of recovery. Aug 31, 16:24 UTC Update - We have made configuration changes and see partial recovery, but we continue to see some elevated errors…
Aug 4, 15:30 UTC Resolved - From 2026-08-04 15:25 UTC until 2026-08-06 03:51 UTC, Asana failed to send some events to registered webhooks and to return them in the event streams API. Apps which rely on this should refetch the underlying data from the Asana API. Existing webhooks and event streams will continue to function, but events from the incident window will not be sent.Most events with type…
Aug 2, 05:00 UTC Completed - The scheduled maintenance has been completed. Aug 2, 02:46 UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Aug 2, 02:46 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 27, 22:04 UTC Scheduled - On Sunday, Aug 2nd, 2026, between 3:00 am to 5:00 am UTC, users may ex…
Jul 24, 22:07 UTC Completed - The scheduled maintenance has been completed. Jul 24, 21:08 UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Jul 24, 19:09 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 20, 18:19 UTC Scheduled - On Friday, July 24th, 2025, between 7:00 pm to 9:00 pm UTC, users m…
Jul 7, 19:24 UTC Resolved - This incident has been resolved. Jul 7, 19:21 UTC Update - We are continuing to monitor for any further issues. Jul 7, 19:12 UTC Monitoring - We have implemented a mitigation and are monitoring to ensure recovery. Jul 7, 18:49 UTC Identified - We are seeing errors for part (about 10%) of users in US for the Asana webapp. We've identified the root cause and are working o…
Apr 21, 19:00 UTC Resolved - Between April 21st and April 23rd, many rules triggered by date time triggers did not run. New rule triggers ran normally starting April 23rd, and the delayed triggers were processed by April 27th.
Apr 20, 17:00 UTC Resolved - Between April 20th and April 24th, 60% of email and inbox notifications were delayed by at least one hour in EU. Notifications were delayed up to 3 days. Other resource intensive background actions were also impacted at a lesser rate.
Mar 26, 18:34 UTC Resolved - This incident has been resolved. Mar 26, 15:50 UTC Monitoring - We believe that this was related to http3, and have disabled http3 for the affected CloudFront distribution. We believe Asana should now load after a hard refresh. Mar 26, 15:03 UTC Investigating - We have received reports that some users are unable to load Asana, especially in and around New York/the East…
Mar 15, 05:58 UTC Resolved - This incident has been resolved. Mar 13, 18:44 UTC Monitoring - A small number of users were affected by the AWS outage in UAE (me-central-1); following AWS's recommendations, we have moved processing to other regions, and believe there is no user impact. Mar 2, 12:03 UTC Update - We are still seeing major impact in the ME region making Asana services unavailable to us…
Feb 5, 23:58 UTC Resolved - Our engineers have rolled back recent changes to our primary monitoring systems, and our API and mobile systems are fully operational. Feb 5, 23:49 UTC Monitoring - Our primary monitoring is observing an outage for our API and mobile services, but secondary monitoring indicates that API and mobile traffic is operating as usual.Our engineers are reviewing our primary mon…
Jan 26, 03:29 UTC Resolved - This incident has been resolved. Jan 26, 03:20 UTC Update - We are continuing to monitor for any further issues. Jan 26, 03:19 UTC Monitoring - We have identified certain expensive workloads and reduced background processing to mitigate this. We see recovery in user facing services and are investigating the expensive workloads; user traffic is now working normally. Jan…
Jan 22, 19:00 UTC Resolved - This incident has been resolved. Jan 22, 18:38 UTC Update - Our error rates are back to normal baseline, and we don't expect an immediate recurrence. We'll create a post-mortem in the next few days with more details, including what happened and how we plan to prevent this going forward. Jan 22, 18:04 UTC Update - Error rates have dropped significantly, to about 2%. It'…
Jan 6, 00:00 UTC Resolved - On January 6th, 2026 at UTC 12:00, we experienced an approximately 50-minute service disruption affecting customers in non-US regions. During this time, some requests may have failed or timed out.What Happened: During routine maintenance, we upgraded a core infrastructure component. While the upgrade itself completed as expected, some services did not successfully recon…
Jan 5, 21:50 UTC Resolved - Thank you for your patience. Service is fully restored, and the Asana web app is back to normal functionality. Jan 5, 21:29 UTC Monitoring - Our engineers have identified and reverted the change preventing users from starting new Asana web app sessions.We're monitoring the situation to ensure recovery. The Asana web app is operational, and other services (mobile, API) a…
Dec 13, 06:10 UTC Completed - The scheduled maintenance has been completed. Dec 13, 05:12 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 13, 05:11 UTC Scheduled - On Saturday, December 13th, 2025, between 5:00 am to 7:00 am UTC, users may experience interruptions or limited availability while we upgrade our databases. During this mainten…
Dec 13, 06:00 UTC Completed - The scheduled maintenance has been completed. Dec 13, 03:23 UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Dec 13, 03:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 9, 20:07 UTC Scheduled - On Saturday, December 13th, 2025, between 3:00 am to 5:00 am UTC, us…
Dec 6, 05:00 UTC Completed - The scheduled maintenance has been completed. Dec 6, 03:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 3, 20:25 UTC Scheduled - On Saturday, December 6th, 2025, between 3:00 am to 5:00 am UTC, users may experience interruptions or limited availability while we upgrade our databases. During this maintenance…
Nov 22, 05:00 UTC Completed - The scheduled maintenance has been completed. Nov 22, 03:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 20, 05:10 UTC Update - We will be undergoing scheduled maintenance during this time. Nov 20, 05:08 UTC Scheduled - On Saturday, November 22th, 2025, between 3:00 am to 5:00 am UTC, users may experience…
Nov 18, 17:00 UTC Resolved - Resolved - We have fully resolved an incident related to a product permissions bug that briefly impacted some of our customers between November 18 and November 19. This issue was contained entirely within customer domains and did not expose any data externally.
Nov 18, 11:30 UTC Resolved - Asana's MCP server experienced partial unavailability for three hours due to an upstream provider outage. No data loss or security issues occurred during this outage.This resulted in an increased rate of errors from 3:20 - 5:00 AM PT and some failed requests from 5:04 - 6:26 AM PT. The service fully recovered after the upstream provider resolved the issue.
Nov 7, 22:08 UTC Resolved - The incident is now resolved. Nov 7, 22:03 UTC Update - We are continuing to monitor for any further issues. Nov 7, 21:59 UTC Update - We are continuing to monitor for any further issues. Nov 7, 21:56 UTC Monitoring - Functionality to the Asana webapp is now restored. We are still experiencing errors in the API, and are working to resolve them. Nov 7, 21:39 UTC Update -…
Oct 31, 17:18 UTC Resolved - This incident has been resolved. During the incident, users in EU experienced slow application performance, and automations, webhooks, and background actions were delayed. Oct 31, 17:05 UTC Monitoring - We have identified the source of load and addressed it, and are monitoring recovery. Oct 31, 16:28 UTC Identified - We’re currently experiencing increased system load.…