Nov 4, 13:38 UTC Update - We can confirm that the revocation of all affected certificates is now complete. Let's Encrypt has published every revocation in its Certificate Revocation Lists (CRLs).Every Let's Encrypt certificate that was on the affected server has been revoked with the reason "key compromise". Browsers and clients that check revocation will now reject the old certificates. The repla…
THIS IS A SCHEDULED EVENT Nov 20, 13:00 - 21:00 UTC Oct 28, 12:38 UTC Scheduled - We will be performing a maintenance to replace a faulty hardware part in our network that will temporarily affect access to files stored in non-replicated storage zones, Magic Container and Database workloads running in Sydney.Expected ImpactDuring the maintenance window, requests for files in non-replicated storage…
Oct 24, 20:43 UTC Resolved - This incident has been resolved, we're not observing performance issues anymore. Oct 24, 19:50 UTC Monitoring - We've found and resolved the issue and are actively monitoring performance. Oct 24, 19:23 UTC Investigating - We are currently investigating this issue affecting the CDN performance in DE.
Oct 16, 10:19 UTC Resolved - This issue has now been resolved. Oct 15, 21:20 UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct 15, 21:09 UTC Investigating - We're currently investigating intermittent issues when listing/uploading to Storage zones in DE and failed uploads in Stream.
Oct 15, 13:15 UTC Resolved - Root Cause behind this incident was a core network outage on one of our major Frankfurt providers that made a large number of Bunny servers in Frankfurt unreachable between 02:36 and 02:44 UTC. We haven't observed any further issues since 02:44 UTC, nor expect any further issues due to this and will be resolving this incident at this time. Oct 15, 07:24 UTC Update - Al…
Oct 14, 09:00 UTC Completed - The scheduled maintenance has been completed. Oct 14, 07:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 8, 11:50 UTC Scheduled - We will be conducting necessary API maintenance on October 14th, between 07:00 UTC and 09:00 UTC.Brief slight delays in configuration synchronization are expected during this ti…
Oct 7, 22:36 UTC Resolved - This incident has now been resolved. Oct 7, 11:13 UTC Monitoring - Our Engineering team has identified a process load issue which has now been resolved. The team are now monitoring the situation Oct 7, 10:13 UTC Investigating - We are currently investigating Database performance degradation in some regions, our Engineering team are currently investigating root cause.
Oct 6, 14:00 UTC Completed - The scheduled maintenance has been completed. Oct 6, 12:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 1, 10:43 UTC Scheduled - We will be performing scheduled maintenance on our Magic Containers platform. The maintenance window will last 2 hours, during which provisioning new applications with Anycast end…
Oct 6, 08:58 UTC Resolved - This incident has been resolved Oct 6, 00:07 UTC Monitoring - A suboptimal log query had put a lot of load to an infrastructure component affecting performance of the whole system. The query has been isolated. We're observing better throughput, but will be monitoring the situation for the next few hours. Oct 5, 23:02 UTC Investigating - We're investigating performance d…
Sep 29, 13:00 UTC Completed - The scheduled maintenance has been completed. Sep 29, 12:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 22, 14:56 UTC Scheduled - We will be conducting necessary API maintenance on Tuesday, September 29th, between 12:00 UTC and 13:00 UTC.While the maintenance window spans one hour, active disruption to th…
Sep 25, 17:15 UTC Resolved - A subset of optimizer workers exhibited disk performance issues, impacting Optimizer software's throughput. A fix has been deployed to all servers sharing this same hardware model and performance is back at normal levels again. Sep 25, 14:49 UTC Investigating - We are currently investigating degraded optimizer processing, causing increased latency in serving assets on…
Sep 22, 14:07 UTC Resolved - Network performance issues caused by an upstream provider have been mitigated via traffic rerouting. All services and connection timeouts have returned to normal. Sep 22, 13:37 UTC Investigating - We are currently investigating intermittent timeouts with Bunny dashboard access (Login) and API responses within Poland
Sep 21, 22:53 UTC Resolved - This incident has been resolved. Sep 21, 21:42 UTC Monitoring - The synchronization delays have been resolved, and normal operations have been restored.We will continue monitoring the service to ensure everything remains stable. Sep 21, 19:34 UTC Investigating - We are currently investigating an issue causing synchronization delays across our CDN.Our team is actively w…
Sep 21, 09:17 UTC Resolved - Video encoding delays have now been fully resolved. Sep 19, 12:00 UTC Monitoring - We have noted improvement in transcoding process delays, and are monitoring the situation. Sep 17, 20:31 UTC Identified - We have been made aware of increased processing time in video encoding queues. We're working on alleviating the underlying issue.
Sep 11, 13:00 UTC Completed - The scheduled maintenance has been completed. Sep 11, 12:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 10, 14:11 UTC Scheduled - We will performing upgrades to our dashboard search function. There is an expected downtime of a few minutes within the 1 hour window. No products are affected in the maintenan…
Sep 10, 10:00 UTC Completed - The scheduled maintenance has been completed. Sep 10, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 10, 08:32 UTC Scheduled - We are upgrading a backend process during a 1-hour maintenance window, to which there will be a brief interruption on some services for a few minutes. Video playback and active…
Sep 8, 18:24 UTC Resolved - The issue affecting payment attempts on the billing dashboard has been resolved. Our monitoring has confirmed that the service is operating normally. Sep 8, 17:07 UTC Monitoring - A fix has been deployed for the issue affecting payment attempts on the billing dashboard. The service has been restored, and we are currently monitoring the situation to ensure everything con…
Sep 3, 15:38 UTC Resolved - This issue is now fully resolved. Our Engineering team have identified additional guardrails to prevent this specific issue from happening in future. Sep 3, 14:25 UTC Update - We have confirmed that all services have fully resumed. Our Engineering team are currently monitoring the situation. Playback has now fully resumed without issue. New uploads during the outage hav…
Sep 3, 13:11 UTC Resolved - This incident has been resolved. Sep 3, 08:53 UTC Identified - We are currently observing performance degradation with a Tier 1 transit provider in the Los Angeles area due to multiple fiber cuts on their network.This has impacted connectivity between the Bunny Optimizer LA cluster and a small number of US CDN PoPs. Traffic has been rerouted to minimize the impact.
Sep 2, 15:51 UTC Resolved - A wider network incident in Los Angeles impacted Bunny Services hosted in the region. Affected network providers have mitigated the incident and all impacted services have remained stable since then. Sep 2, 14:38 UTC Investigating - We're investigating reports of widespread network issues in Los Angeles that seem to be impacting our services as well. We are working with…
Aug 25, 22:31 UTC Resolved - After monitoring the affected services, we have confirmed that Database management and idle Database activation are operating normally. Aug 25, 16:06 UTC Monitoring - The issue has been resolved and the affected services have been restored.Our Engineering team will continue monitoring the platform to ensure everything remains stable. Aug 25, 16:01 UTC Update - Our Engi…
Aug 24, 22:00 UTC Completed - The scheduled maintenance has been completed. Aug 24, 18:12 UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Aug 24, 14:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 21, 12:19 UTC Scheduled - We will be performing a maintenance to replace a faulty hardware pa…
Aug 18, 04:29 UTC Resolved - This incident has been resolved. Aug 18, 04:09 UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug 18, 02:28 UTC Investigating - We are currently investigating elevated error rates on the Storage API in our London, UK region.Some API operations may be affected as a result.
Aug 11, 19:00 UTC Completed - The scheduled maintenance has been completed. Aug 11, 13:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:11 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attach…
Aug 10, 07:00 UTC Completed - The scheduled maintenance has been completed. Aug 10, 01:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:10 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attach…
Aug 7, 19:00 UTC Completed - The scheduled maintenance has been completed. Aug 7, 13:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:09 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attached…
Aug 6, 07:00 UTC Completed - The scheduled maintenance has been completed. Aug 6, 01:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:19 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attached…
Aug 5, 19:00 UTC Completed - The scheduled maintenance has been completed. Aug 5, 13:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:08 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attached…
Aug 4, 07:00 UTC Completed - The scheduled maintenance has been completed. Aug 4, 01:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:18 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attached…
Aug 3, 19:00 UTC Completed - The scheduled maintenance has been completed. Aug 3, 13:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:07 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attached…