Sep 11, 13:00 UTC Completed - The scheduled maintenance has been completed. Sep 11, 12:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 10, 14:11 UTC Scheduled - We will performing upgrades to our dashboard search function. There is an expected downtime of a few minutes within the 1 hour window. No products are affected in the maintenan…
Sep 10, 10:00 UTC Completed - The scheduled maintenance has been completed. Sep 10, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 10, 08:32 UTC Scheduled - We are upgrading a backend process during a 1-hour maintenance window, to which there will be a brief interruption on some services for a few minutes. Video playback and active…
Sep 8, 18:24 UTC Resolved - The issue affecting payment attempts on the billing dashboard has been resolved. Our monitoring has confirmed that the service is operating normally. Sep 8, 17:07 UTC Monitoring - A fix has been deployed for the issue affecting payment attempts on the billing dashboard. The service has been restored, and we are currently monitoring the situation to ensure everything con…
Sep 3, 15:38 UTC Resolved - This issue is now fully resolved. Our Engineering team have identified additional guardrails to prevent this specific issue from happening in future. Sep 3, 14:25 UTC Update - We have confirmed that all services have fully resumed. Our Engineering team are currently monitoring the situation. Playback has now fully resumed without issue. New uploads during the outage hav…
Sep 3, 13:11 UTC Resolved - This incident has been resolved. Sep 3, 08:53 UTC Identified - We are currently observing performance degradation with a Tier 1 transit provider in the Los Angeles area due to multiple fiber cuts on their network.This has impacted connectivity between the Bunny Optimizer LA cluster and a small number of US CDN PoPs. Traffic has been rerouted to minimize the impact.
Sep 2, 15:51 UTC Resolved - A wider network incident in Los Angeles impacted Bunny Services hosted in the region. Affected network providers have mitigated the incident and all impacted services have remained stable since then. Sep 2, 14:38 UTC Investigating - We're investigating reports of widespread network issues in Los Angeles that seem to be impacting our services as well. We are working with…
Aug 25, 22:31 UTC Resolved - After monitoring the affected services, we have confirmed that Database management and idle Database activation are operating normally. Aug 25, 16:06 UTC Monitoring - The issue has been resolved and the affected services have been restored.Our Engineering team will continue monitoring the platform to ensure everything remains stable. Aug 25, 16:01 UTC Update - Our Engi…
Aug 24, 22:00 UTC Completed - The scheduled maintenance has been completed. Aug 24, 18:12 UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Aug 24, 14:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 21, 12:19 UTC Scheduled - We will be performing a maintenance to replace a faulty hardware pa…
Aug 18, 04:29 UTC Resolved - This incident has been resolved. Aug 18, 04:09 UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug 18, 02:28 UTC Investigating - We are currently investigating elevated error rates on the Storage API in our London, UK region.Some API operations may be affected as a result.
Aug 11, 19:00 UTC Completed - The scheduled maintenance has been completed. Aug 11, 13:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:11 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attach…
Aug 10, 07:00 UTC Completed - The scheduled maintenance has been completed. Aug 10, 01:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:10 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attach…
Aug 7, 19:00 UTC Completed - The scheduled maintenance has been completed. Aug 7, 13:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:09 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attached…
Aug 6, 07:00 UTC Completed - The scheduled maintenance has been completed. Aug 6, 01:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:19 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attached…
Aug 5, 19:00 UTC Completed - The scheduled maintenance has been completed. Aug 5, 13:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:08 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attached…
Aug 4, 07:00 UTC Completed - The scheduled maintenance has been completed. Aug 4, 01:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:18 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attached…
Aug 3, 19:00 UTC Completed - The scheduled maintenance has been completed. Aug 3, 13:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:07 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attached…
Jul 31, 07:00 UTC Completed - The scheduled maintenance has been completed. Jul 31, 01:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:17 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attach…
Jul 30, 19:00 UTC Completed - The scheduled maintenance has been completed. Jul 30, 13:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:06 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attach…
Jul 29, 07:00 UTC Completed - The scheduled maintenance has been completed. Jul 29, 01:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:05 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attach…
Jul 28, 19:00 UTC Completed - The scheduled maintenance has been completed. Jul 28, 13:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 14:02 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attach…
Jul 27, 07:00 UTC Completed - The scheduled maintenance has been completed. Jul 27, 01:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 13:56 UTC Scheduled - Scheduled maintenance will be performed on the Magic Container infrastructure during the window specified. While the overall system will remain operational, applications attach…
Jul 23, 09:02 UTC Resolved - We have identified a process on a single server causing Basic DRM transformation failures, and was the cause of intermittent video freezes/500s. This has been rectified by the Engineering team. Jul 23, 08:33 UTC Investigating - We are currently investigating intermittent playback failures on Stream libraries, specifically with Basic DRM enabled. This does not impact ex…
Jul 17, 11:11 UTC Resolved - The login issue has now been resolved following a fix deployed by our Frontend team. Jul 17, 10:57 UTC Investigating - We are currently investigating an issue where users are unable to log in to the Bunny.net dashboard. Services themselves are not disrupted.
Jul 1, 09:53 UTC Resolved - We identified an failing database process on the Storage layer, which has now been resolved by our Engineering team. Jul 1, 09:45 UTC Investigating - We are currently investigating a Storage API incident on our German nodes. API Upload/List/Deletions may be affected as a result.
Jun 27, 20:11 UTC Resolved - This incident has been resolved. Jun 27, 19:17 UTC Monitoring - Between 18:34 and 18:57 UTC, a transient connectivity incident affecting one of our upstream providers impacted Storage services and the Core API in Europe.The issue has been resolved. No data loss occurred, as the incident was limited to network connectivity. We are actively monitoring the situation and a…
Jun 26, 14:57 UTC Resolved - This incident has been resolved. Jun 26, 14:29 UTC Monitoring - Service has been restored and affected systems are operating normally.We are continuing to monitor the platform closely to confirm stability and ensure there are no remaining impacts. Jun 26, 14:21 UTC Investigating - We are currently investigating an issue affecting Magic Containers and Databases. Our eng…
Jun 24, 03:11 UTC Resolved - This incident has been resolved. Jun 23, 13:22 UTC Monitoring - We identified intermittent issues affecting the Shield API that may have caused occasional errors for some users.A fix has been implemented, and the service has returned to normal operation. We are currently monitoring to ensure continued stability.
Jun 19, 09:37 UTC Resolved - As per Lets Encrypt status page, this has been resolved - we similarly have observed no degradation/failures on certificate renewals since their update went out. Jun 18, 20:58 UTC Identified - We identified that this is due to an issue currently experienced by the Let's Encrypt service. Existing certificates on custom domains will continue to function as normal - howev…
Jun 15, 21:24 UTC Resolved - All pending configuration changes have propagated across the CDN. Jun 15, 20:45 UTC Monitoring - Our team has identified the underlying cause of the issue and has implemented a fix.The affected processes are now recovering, and pending changes are continuing to propagate. As a result, some synchronization and configuration propagation delays may still be observed while…
Jun 3, 12:38 UTC Resolved - We no longer see delays stemming from Lets Encrypt and the issue is considered resolved. Jun 3, 09:02 UTC Identified - We have identified an issue on free cert issuance and renewals for custom CDN domains. We have observed a delay from Lets Encrypt API endpoint causing these delays. Existing certificates on custom domains will continue to function as normal - however ne…