Sep 16, 19:30 UTC Resolved - This incident has been resolved. Sep 16, 18:22 UTC Monitoring - All pipeline data is now available as normal. We will continue to monitor recovery. Sep 16, 17:34 UTC Update - Pipeline data is now available as normal, with the exception of test results, which may still be delayed. We are continuing to work on this, thank you for your patience. Sep 16, 15:29 UTC Identifi…
Sep 15, 17:02 UTC Resolved - The incident impacting pipeline data in the UI has now been resolved. We thank you for your patience while our engineers worked on reducing the delays. Sep 15, 15:14 UTC Identified - We are starting to see some recovery. Sep 15, 14:42 UTC Investigating - We are currently seeing a delay in pipeline data surfacing in the UI.
Sep 14, 12:59 UTC Resolved - Wait times for macOS jobs are back to normal. Sep 14, 12:48 UTC Monitoring - Our macOS hosting provider has implemented a mitigation and we have seen improved latencies. We will continue to monitor. Sep 14, 12:36 UTC Update - Wait times for macOS jobs are reducing and we are continuing to investigate. Sep 14, 11:59 UTC Investigating - Due to increased network errors an…
Sep 10, 20:26 UTC Resolved - This incident has been resolved. Sep 10, 20:25 UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep 10, 20:25 UTC Identified - A small number of customers may see errors or be unable to load the pipelines page for projects with deprecated-config warnings, when using the classic pipelines view. Customers on the new pipelines view are not af…
Sep 4, 16:55 UTC Resolved - We've seen no further impact to queue times and everything has returned to normal. We appreciate your patience while we worked to resolve and monitor this issue. Sep 4, 16:19 UTC Monitoring - Our Mac infrastructure provider has applied a fix to this networking issue and we're seeing queue times return to normal. We're going to continue keeping an eye on things for a lit…
Aug 26, 16:10 UTC Resolved - This incident has been resolved. Aug 26, 16:04 UTC Monitoring - We have mitigated the issue with plan usage APIs and the relevant pages in the UI are loading correctly. Aug 26, 15:43 UTC Identified - Customers may experience intermittent errors when viewing plan usage UIs or calling plan usage APIs. We have identified the issue and we are actively working to mitigate t…
Aug 25, 20:00 UTC Resolved - Between 19:49 UTC and 21:07 UTC on August 25, 2026, customers attempting to log in to CircleCI using GitHub were unable to sign in, and received an error from GitHub stating the callback URL was invalid. Customers who were already logged in were not affected. The issue has been resolved and GitHub login is functioning normally. We thank you for your patience while our…
Aug 17, 21:37 UTC Resolved - Insights data is good once more. Thank you for your patience. Aug 17, 21:36 UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug 17, 21:06 UTC Identified - The cause of the issue has been identified and we are at work fixing it.
Aug 17, 19:05 UTC Resolved - GitHub's APIs appear to be operating normally. Aug 17, 17:23 UTC Update - Some of GitHub's APIs are still degraded, resulting in a small number of failures relating to commit status updates and hook processing. We will continue to do our best to mitigate these effects. Aug 17, 17:01 UTC Update - GitHub API error rates and latencies appear to have recovered. We will con…
Aug 15, 17:00 UTC Resolved - Following planned maintenance that ended at 13:00 UTC on August 15, some impact to job processing continued for approximately 30 minutes beyond the window we announced.Some customers continued to see delays in jobs starting, along with a small number of jobs failing with infrastructure errors, until approximately 13:30 UTC.This has been resolved and job processing has…
Aug 15, 13:00 UTC Completed - The scheduled maintenance has been completed. Aug 15, 12:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 13, 19:06 UTC Scheduled - Scheduled maintenance is planned for Saturday, August 15, 12:00–13:00 UTC. While we do not expect any customer impact, new pipeline and job starts may experience brief delays d…
Aug 14, 05:00 UTC Completed - The scheduled maintenance has been completed. Aug 14, 01:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 12, 16:27 UTC Scheduled - We are conducting network maintenance on our Mac infrastructure on Friday, August 14th from 1:00 AM to 5:00 AM UTC. We do not anticipate any disruption for customers using macO…
Aug 12, 16:43 UTC Resolved - The issue impacting customers who use GitHub as their VCS while GitHub was undergoing a service degradation (https://www.githubstatus.com/incidents/76t89hbfb09h) has now been resolved. GitHub has resolved the underlying issue and the affected functionality has returned to normal. We thank you for your patience. Aug 12, 16:33 UTC Identified - GitHub is currently experie…
Aug 11, 18:00 UTC Resolved - Between 13:50 UTC and approximately 17:30 UTC on August 11, 2026, some customers experienced delays of up to an hour in pipeline status updates and in notification delivery. Between 16:40 UTC and 17:00 UTC within that same window, a small number of customers also saw newly created pipelines fail to process, appearing in an errored state in the UI and API. The issue has…
Aug 6, 19:54 UTC Resolved - The Usage API issue has been resolved. Data has been loaded for yesterday, 8/5/2026. We appreciate your patience. Aug 6, 19:33 UTC Monitoring - A fix is in place and is being monitored. Thanks for your patience. Aug 6, 15:06 UTC Identified - The issue has been identified and a fix is in progress. Aug 6, 13:06 UTC Investigating - Usage API data is delayed for 8/5/2026. A…
Aug 6, 15:24 UTC Completed - Our new support portal is up and operational, please reach out with any issues or questions via the messenger on support.circleci.com or via email at support@circleci.com.Thank you for your patience throughout this maintenance period. Aug 6, 15:06 UTC Verifying - We have completed our transition to the new support portal and are now monitoring our systems. If you canno…
Aug 5, 21:01 UTC Resolved - The upstream issue has been resolved, and the insights data from the last 24 hours has caught up. Thank you for your patience. Aug 5, 18:25 UTC Identified - We have identified the issue, and are working with our upstream provider to resolve it now. Aug 5, 17:46 UTC Update - We are continuing to investigate and will update as we know more. Aug 5, 16:58 UTC Investigating…
Aug 4, 23:40 UTC Resolved - Queue times for Android and Windows jobs have reduced significantly over the last hour. You may still notice brief, isolated queuing at times, but this is no longer at incident-level impact. This was related to capacity constraints with a third-party infrastructure provider. We thank you for your patience while we monitored the situation. If you have any issues, please…
Jul 24, 17:41 UTC Resolved - The issue impacting customers who use GitHub as their VCS while GitHub was undergoing a service degradation (https://www.githubstatus.com/incidents/yjysg0xrl67m) has now been resolved. GitHub has resolved the underlying issue and the affected functionality has returned to normal. We thank you for your patience. Jul 24, 16:35 UTC Identified - GitHub is currently experie…
Jul 23, 02:05 UTC Resolved - Between 19:24 UTC on 22 July and 01:50 UTC on 23 July, customers using the gen3 preview machine (Linux VM) resource classes experienced delays and, in some cases, jobs failing to start. We have removed the gen3 resource classes while we address stability issues affecting them. Unfortunately, workflows that we were unable to provision compute capacity for during this pe…
Jul 22, 06:27 UTC Resolved - Between 03:18 UTC and 06:04 UTC on July 22, 2026, a subset of customers were unable to access app.circleci.com. The issue has been resolved and access has returned to normal. We thank you for your patience while our team worked on implementing a fix. Jul 22, 06:13 UTC Monitoring - A subset of customers may have experienced errors loading app.circleci.com starting at 03…
Jul 20, 01:45 UTC Resolved - GitHub API error rates have recovered to normal levels.During the incident, some customers may have seen pipelines fail to start or not receive status updates. Some pipelines may be stuck in a running state.* You should re-push commits or use the UI to manually trigger pipelines that didn't start.* Pipelines in a stuck running state should be canceled and rerun.If you…
Jul 17, 00:26 UTC Resolved - An incident affecting GitHub's API caused CircleCI customers to experience errors loading the web app and signing in, along with pipelines and scheduled workflows failing to start or running late. GitHub has resolved the underlying incident (https://www.githubstatus.com/) and all affected functionality has returned to normal.Customers whose jobs or pipelines failed may…
Jul 15, 00:32 UTC Resolved - On July 13 between 15:30 UTC and 22:40 UTC, we experienced delays starting jobs on Docker (Gen 2) resource classes due to capacity constraints from our cloud provider. The same issue recurred on July 14 between 15:45 UTC and 22:50 UTC.Delays reached up to 25 minutes on July 13 and up to 24 minutes on July 14. The medium+ and 2 X-large+ resource classes saw the longest…
Jul 14, 23:18 UTC Resolved - We continue to see significant VCS fetch time recovery over the last couple of hours. We're going to resolve this incident, and our engineering team will continue to monitor closely. We greatly appreciate your patience as we worked through this with our Mac infrastructure provider. Please reach out to our Support team if you have any issues. Jul 14, 22:15 UTC Monitorin…
Jul 14, 05:15 UTC Resolved - The issue where customers logging in with a Bitbucket-linked identity experienced login errors, and some customers experienced workflows that failed to start or did not update, has been resolved. What you may still experience and need to do- If you use Bitbucket as your login method, please log out and reauthenticate the CircleCI Bitbucket integration on your account.-…
Jul 13, 19:40 UTC Resolved - We've confirmed the fix with our infrastructure provider and successful tests on our end. If customers continue to see any failed runs, please run again for a successful connection and reach out to Support if any further issues. Jul 13, 19:29 UTC Monitoring - Our Mac infrastructure provider has implemented a fix, we're starting to see recovery. We're monitoring and we'…
Jul 10, 05:03 UTC Completed - We have completed the kernel upgrades across all of the infrastructure used to run Docker jobs. Our monitoring shows Docker job execution is working as normal.During the maintenance, a small number of running jobs were canceled as machines were upgraded. These jobs will have an "Infrastructure Fail" status in the CircleCI UI. You can rerun Infrastructure Fail jobs fro…
Jul 2, 16:44 UTC Resolved - Pipelines and UI access have fully recovered.Please contact customer support if you have issues running builds.This incident has been resolved. Jul 2, 16:29 UTC Update - Pipelines are continuing to run as normal.We will continue monitoring for recovery. Jul 2, 16:24 UTC Monitoring - We have identified a source of increased system load which caused failures processing AP…
Jun 29, 16:58 UTC Resolved - This incident has been resolved. Jun 29, 16:44 UTC Monitoring - Error rates viewing orgs are recovering. We will continue to monitor to verify the fix resolves the issues. Jun 29, 15:54 UTC Identified - We have identified the cause of errors accessing orgs. We are implementing a fix, and will monitor for recovery as the change rolls out. Jun 29, 12:16 UTC Update - We a…