Cloudinary Status updates

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Cloudinary Status Status 11d ago

Notice regarding recently-reported Ruby regular expression vulnerabilities (CVE-2026-89078, CVE-2026-93577, CVE-2026-97229, CVE-2026-110264)

Oct 24, 03:03 EDT Resolved - On October 23, 2026, the Ruby project released security fixes for vulnerabilities in its regular expression engine (CVE-2026-89078, CVE-2026-93577, CVE-2026-97229, CVE-2026-110264).Cloudinary upgraded its core platform, including its upload, transformation, and delivery APIs and Console, to the patched Ruby version on the same day. Our review found no evidence of explo…

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Cloudinary Status Status 14d ago

Notice regarding recently-reported PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619

Oct 21, 14:22 EDT Resolved - Regarding the PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619Cloudinary’s core platform, including its upload, transformation, and delivery APIs and Console, does not use PHP and is not affected by these vulnerabilities.Please note that customers who use the Cloudinary PHP SDK in their own applications should update PHP in their respective environments

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Cloudinary Status Status 19d ago

Issues accessing the Cloudinary web UI

Oct 16, 17:53 EDT Resolved - This incident has been resolved. The UI and console, including login, is operating normally. We apologize for the inconvenience. Oct 16, 17:08 EDT Monitoring - A fix has been implemented for the issue affecting the UI and console. We are now monitoring the system to ensure stability. Users who still see errors should refresh the page and log in again. Oct 16, 16:06 EDT…

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Cloudinary Status Status 1mo ago

Usage reports unavailable in Console Dashboard

Oct 5, 08:00 EDT Resolved - Between approximately 11:29 and 12:02 UTC on October 5, 2026, usage reports in the Cloudinary Console Dashboard were unavailable. The issue has been resolved, and usage reporting functionality has been fully restored.

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Cloudinary Status Status 1mo ago

Increased Error Rates – EU Region

Sep 28, 10:33 EDT Resolved - This incident has been resolved. Sep 28, 06:08 EDT Monitoring - A fix has been implemented and we are monitoring the results. Sep 28, 05:58 EDT Identified - We are currently investigating increased error rates in the EU region affecting uploads (eager transformations), transformations, and delivery. The issue began at approximately 06:15 UTC. We will provide updates as…

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Cloudinary Status Status 2mo ago

Media Library / asset visibility

Aug 14, 13:45 EDT Resolved - This incident has been resolved. Aug 13, 16:11 EDT Monitoring - A fix has been implemented and we are monitoring the results. Aug 13, 15:10 EDT Identified - We have identified the root cause of the issue affecting asset visibility in the Media Library. Our engineering team is actively working on a resolution.Asset delivery is not impacted. We will provide another updat…

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Cloudinary Status Status 3mo ago

Add-on installations are unavailable

Jul 29, 10:58 EDT Resolved - This incident has been resolved. Jul 29, 10:00 EDT Monitoring - A fix has been implemented and we are monitoring the results. Jul 29, 09:35 EDT Investigating - Since approximately 13:50 UTC, users have been unable to install add-ons. Installation attempts are failing and may display an “Installation failed” message.Our team is investigating the issue and working to res…

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Cloudinary Status Status v1.2 3mo ago

Upgrade to minimum TLS version 1.2 for cloudinary.com endpoints

Jul 23, 05:21 EDT Completed - cloudinary.com endpoints used for asset management and delivery have now been updated to support TLS v1.2 at a minimum. We'll continue to check and update any remaining cloudinary.com endpoints over the coming days to ensure all relevant endpoints have been updated. Jun 16, 10:42 EDT Scheduled - As part of a platform-wide security upgrade, Cloudinary will deprecate su…

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Cloudinary Status Status 3mo ago

Connection failures with the Cloudinary MCP Connector

Jul 21, 07:25 EDT Resolved - The recent issue impacting the Cloudinary MCP Connector has been successfully resolved.We can confirm that all services are now back to normal operation. Jul 21, 04:33 EDT Monitoring - A fix has been issued to address the connection failures with our MCP connector, and we are actively monitoring to ensure ongoing stability. Jul 20, 19:09 EDT Investigating - We are inve…

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Cloudinary Status Status 3mo ago

Elevated Error Rates for Requests Using g_auto

Jul 12, 08:44 EDT Resolved - This incident has been resolved. Jul 12, 06:20 EDT Monitoring - An issue affecting requests that included the g_auto transformation resulted in elevated error rates beginning at approximately 09:00 UTC on Sunday, July 12. The issue has been resolved, and we are continuing to monitor.

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Cloudinary Status Status 3mo ago

Some customers experience authentication problems when accessing Cloudinary's Figma plugin

Jul 12, 07:30 EDT Resolved - Due to a change in security parameters, some customers are experiencing failures when attempting to sign in to Cloudinary via the Cloudinary Figma plugin (https://www.figma.com/community/plugin/1451492041396730459/cloudinary)

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Cloudinary Status Status 4mo ago

Delays in MediaFlows

Jun 17, 02:36 EDT Resolved - This incident has been resolved. Jun 16, 13:45 EDT Monitoring - A fix has been implemented and we are monitoring the results. Jun 16, 11:19 EDT Investigating - We are currently experiencing delays in MediaFlows execution. Some flows may not run immediately after being triggered. Our team is actively investigating the issue. We expect all affected flow runs to be proces…

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Cloudinary Status Status 4mo ago

DAM View Assets Error

Jun 8, 02:31 EDT Resolved - The issue has been resolved, and all services are operating normally. Jun 7, 09:54 EDT Monitoring - The issue was identified, and a fix has been implemented. Jun 7, 09:30 EDT Investigating - We are currently investigating an issue affecting recently added, deleted, or modified assets that may not appear up to date when viewed via the DAM. The issue began at approximatel…

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Cloudinary Status Status 7mo ago

Management of API credentials is currently experiencing issues

Mar 24, 15:35 EDT Resolved - We confirm that the update rolled out today has fixed the issue. Mar 24, 14:18 EDT Monitoring - We have rolled out a fix on recent issue on displaying/creating API secrets in the Management Console and currently monitoring our system. All services appear to functioning normally. Mar 24, 12:51 EDT Investigating - We want to inform you that starting 16:23 UTC, we're inve…

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Cloudinary Status Status 7mo ago

Errors with Account Creation

Mar 19, 14:38 EDT Resolved - The recent sign-up issue has been resolved. All services are now operating normally. Mar 19, 13:13 EDT Monitoring - A fix for this issue has been deployed, and we are currently monitoring the results. Mar 19, 12:48 EDT Investigating - We're currently investigating a reported issue when users are attempting to sign up. Our engineering team is working to restore normal o…

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Cloudinary Status Status 7mo ago

Issues with MediaFlows Event Triggers

Mar 12, 05:23 EDT Resolved - The recent issue impacting MediaFlows, where some event-based triggers did not execute as expected, has been resolved. All services are now operating normally. Mar 11, 16:36 EDT Monitoring - We have resolved the issues and are monitoring. Mar 11, 14:19 EDT Investigating - We want to inform you that we have identified an issue affecting MediaFlows where some event-based…

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Cloudinary Status Status 8mo ago

Saved search fails for SMDs with spaces in name.

Feb 26, 13:22 EST Resolved - This incident has been resolved. Feb 26, 11:27 EST Monitoring - A fix has been implemented and we are monitoring the results. Feb 26, 07:50 EST Identified - We want to inform you that we have identified an issue affecting Saved Searches when using Structured Metadata fields that contain spaces in their name (for example, “production type”). As a result, some saved sear…

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Cloudinary Status Status 8mo ago

High latency when using the Cloudinary console

Feb 11, 02:04 EST Resolved - The issue has been resolved, and system performance has returned to normal. Feb 10, 12:55 EST Monitoring - A fix has been implemented and we are monitoring the results. Feb 10, 10:44 EST Investigating - From 2:30 PM UTC, we are seeing degraded performance when accessing the Cloudinary console. We are currently investigating the issue.

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Cloudinary Status Status 8mo ago

Search API and Media Library Issues

Feb 10, 07:02 EST Resolved - This incident has been resolved. Feb 10, 03:21 EST Identified - Started around 04:30 UTC, search API functionality may be non-functional and newly uploaded assets may not be visible in the Media Library.

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