Jul 30, 06:15 UTC Resolved - Our Engineering team has resolved the issue causing empty or broken responses from Kimi-K3. If you continue to experience any problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused. Jul 29, 21:41 UTC Update - Our Engineering team is investigating reports of empty or broken responses impacting Kimi-K3.At this point,…
Jul 28, 15:24 UTC Resolved - This incident has been resolved. Jul 27, 19:44 UTC Identified - The issue has been identified and a fix is being implemented. Jul 27, 18:31 UTC Investigating - We are currently investigating this issue.
Jul 24, 12:42 UTC Resolved - Between 07:46 UTC & 10:24 UTC today, some users in India accessing resources in the NYC region may have experienced connectivity issues. The impact was limited to users using Airtel as their ISP.Our investigation determined that the issue was caused by an internal network issue within Airtel and was not related to DigitalOcean network. The connectivity issue now appear…
Jul 23, 12:37 UTC Resolved - This incident has been resolved. Jul 23, 11:16 UTC Investigating - Our Engineering team is currently investigating an issue where the llama-4-maverick model is unavailable. Users may experience HTTP 500 errors while using this model with Serverless Inference.We apologize for the inconvenience. Our Engineering team is working with high priority to resolve the issue. Tha…
Jul 22, 19:42 UTC Resolved - This incident has been resolved. Jul 22, 16:50 UTC Investigating - We are currently investigating this issue.
Jul 19, 15:32 UTC Resolved - Our Engineering team has confirmed that the issue regarding volume attachment to Droplets in the NYC1, NYC3, SGP1, SYD1, and BLR1 regions has been fully resolved, and all services are now operating normally.If you continue to experience any issues, please contact our Support team by opening a ticket. We apologize for any inconvenience caused. Jul 19, 14:52 UTC Monitori…
Jul 19, 09:52 UTC Resolved - Our engineering team has resolved the outbound network connectivity issue in the BLR1 region. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience. Jul 19, 09:31 UTC Monitoring - Our engineering team has implemented the necessary fixes affecting upstream network connectivity for Droplet-based services in…
Jul 16, 17:24 UTC Resolved - Our Engineering team has confirmed that the underlying issue affecting Reserved IP routing in the TOR1 region has been fully resolved, and services are now operating normally.If you continue to experience any issues, please contact our Support team by opening a ticket. We apologize for any inconvenience caused. Jul 16, 17:01 UTC Monitoring - Our Engineering team has im…
Jul 15, 21:46 UTC Resolved - The deployed fix has successfully restored full functionality, and our monitoring shows that system performance has completely stabilized. Response times for all Gemma 4 inference workflows have returned to normal baseline levels.We will continue to track platform stability moving forward to ensure long-term reliability. We apologize for any disruption this may have ca…
Jul 11, 01:27 UTC Resolved - The issue affecting Kubernetes deployments in the NYC1 region has been resolved. Our investigation found intermittent DNS timeouts affecting a small number of DOKS clusters, with affected worker nodes running on shared-CPU Droplets. This is a documented limitation for latency-sensitive cluster DNS workloads such as CoreDNS.The affected clusters are currently functional…
Jul 7, 15:30 UTC Completed - The scheduled maintenance has been completed. Jul 7, 10:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 4, 09:05 UTC Scheduled - Start: 2026-07-07 10:30 UTCEnd: 2026-07-07 15:30 UTCDuring the above maintenance window, our Networking Engineering team will be making changes to the core networking infrastructu…
Jul 5, 00:53 UTC Resolved - Our Engineering team has confirmed that the issue with the Deepseek V4 Pro model in Serverless Inference and Agent Platform has been fully resolved. The model is now operational, and users should be able to use it without experiencing any errors.If you continue to experience any problems, please open a ticket with our Support team. We apologize for any inconvenience thi…
Jul 4, 15:10 UTC Resolved - Our Engineering team has confirmed that the issue impacting Droplets in the NYC3 region has been fully resolved. Users can now perform actions on their Droplets or create new Droplets in this region without any issues.We appreciate your patience while we worked to resolve this issue. If you continue to experience any problems, please open a support ticket from your acco…
Jul 3, 08:20 UTC Resolved - Our engineering team has resolved the issue with Managed Database Clusters. All database systems should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience. Jul 3, 06:08 UTC Monitoring - Our engineering team has implemented a fix to resolve the issue with Managed Database Clust…
Jul 2, 03:38 UTC Resolved - This incident has been resolved, and our teams continue to monitor the results. If you experience any further issues, please contact support. Jul 1, 08:39 UTC Identified - Our Engineering team has identified the issue causing Agents to experience timeouts while retrieving data from Knowledge Bases.Please be assured that our Engineering team is actively working on a fix…
Jul 1, 16:28 UTC Resolved - The intermittent DNS lookup failures between Managed Kubernetes and Managed Database hostnames in the FRA1 region have been resolved for now but please let us know if you see the issue again. Connectivity has remained stable, and all systems are operating normally. If you continue to experience any problems, please open a ticket with our support team. Thank you for your…
Jul 1, 13:28 UTC Resolved - Our Engineering team has confirmed that the issue impacting Droplet resizes using the "Downscale Anytime" option has been fully resolved. Users can now resize their Droplets using the "Downscale Anytime" option without any issues.We appreciate your patience while we worked to resolve this issue. If you continue to experience any problems, please open a support ticket fr…
Jun 27, 18:24 UTC Resolved - Between 00:00 UTC & 16:00 UTC today, our Engineering team identified an issue affecting backup operations on Droplets. During this period, backups scheduled within this window may not have been created and may appear as missing.Our team has taken necessary measures to resolve the issue, and we can confirm that the backup service has been restored and is now functioning…
Jun 27, 05:15 UTC Resolved - Our Engineering team has resolved the issue that was causing HTTP 400 errors for requests to Anthropic models. Users should now be able to access Anthropic models without any issues.If you continue to experience problems, please open a ticket with our Support team so we can investigate further.We apologize for any inconvenience this may have caused. Jun 27, 04:43 UTC M…
Jun 24, 12:30 UTC Completed - The scheduled maintenance has been completed. Jun 24, 09:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 22, 09:40 UTC Scheduled - Start: 2026-06-24 9:30 UTCEnd: 2026-06-24 12:30 UTCDuring the above window, our Networking team will be making changes to the core networking infrastructure to improve performa…
Jun 19, 16:37 UTC Resolved - Between 13:22 & 14:26 UTC today, users have experienced missing monitoring graphs for Droplets (with DO agent installed), Load Balancers, Databases, and other services within the Cloud Control Panel.Our engineering team has identified the root cause of the issue and has taken appropriate steps to restore functionality. We can confirm that services have been restored an…
Jun 18, 17:30 UTC Completed - The scheduled maintenance has been completed. Jun 18, 14:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 16, 14:32 UTC Scheduled - Start: 2026-06-18 14:30 UTCEnd: 2026-06-18 17:30 UTCDuring the above window, our Networking team will be making changes to the core networking infrastructure to improve perform…
Jun 17, 18:00 UTC Completed - The scheduled maintenance has been completed. Jun 17, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 17, 05:53 UTC Scheduled - Core Infrastructure MaintenanceStart: 2025-06-17 09:00 UTCEnd: 2025-06-17 18:00 UTCDuring the above time, our Engineering Team will be performing maintenance to failover some i…
Jun 17, 00:29 UTC Resolved - The connectivity issues affecting our Serverless/GenAI Inference API have been fully resolved.Our engineering teams successfully completed the connectivity restoration. All systems should be functioning normally, and the endpoint should be fully operational. Jun 16, 23:29 UTC Monitoring - Our engineering teams have successfully begun implementing mitigation steps to re…
Jun 11, 17:42 UTC Resolved - This incident has been resolved. Jun 11, 14:31 UTC Identified - The issue has been identified and a fix is being implemented. Jun 11, 14:30 UTC Update - We are continuing to investigate this issue. Jun 11, 14:24 UTC Investigating - We are currently facing issues with Gradient AI DeepSeek V4 Pro is returning HTTP 429 "Rate limit exceeded"
Jun 10, 18:30 UTC Completed - The scheduled maintenance has been completed. Jun 10, 15:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 8, 15:41 UTC Scheduled - Start: 2026-06-10 15:30 UTCEnd: 2026-06-10 18:30 UTCDuring the above window, our Networking team will be making changes to the core networking infrastructure to improve performa…
Jun 4, 11:47 UTC Resolved - Between 09:41 and 11:24 UTC, our Engineering team identified an issue impacting the DNS API service. During this period, users may have experienced issues performing domain and DNS record management operations through the Control Panel and API. Services dependent on DNS API operations, including Let's Encrypt certificate provisioning, MongoDB cluster creation, App Platf…
May 29, 07:58 UTC Resolved - Our Engineering team has confirmed that the issue impacting build failures on App Platform has been resolved at 07:00 am UTC. All App Platform builds are now succeeding as expected. Customers who previously encountered build failures should now be able to deploy their applications without further issues.If you continue to experience any problems, please open a ticket w…
May 20, 13:03 UTC Resolved - Between 06:35 UTC & 12:36 UTC today, our engineering team identified an issue impacting the Cloud Firewall. During this period, users might have encountered issues while updating their firewall rules.Our team has taken appropriate measures to address the issue. We can confirm that service has been restored and is now functioning normally.We regret the inconvenience cau…
May 20, 07:48 UTC Resolved - Our Engineering team has verified that the issue causing incorrect Cloud Firewall rules to display on the cloud panel is fully resolved. The user interface continues to function as expected, and all systems have returned to normal operating conditions.If you continue to experience problems, please open a ticket with our support team. Thank you for your patience through…