Sep 9, 22:35 UTC Resolved - This incident has been resolved. Sep 9, 21:36 UTC Investigating - a number of pages and features are not working for some customers. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
Sep 4, 05:02 UTC Resolved - This incident has been resolved. Sep 3, 22:13 UTC Investigating - We're currently experiencing issues with phone services due to a wider AWS outage. We are investigating and will share another update shortly.
Sep 3, 22:32 UTC Investigating - Some users may be unable to share Paper docs. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
Aug 26, 11:01 UTC Resolved - This incident has been resolved. Aug 25, 23:14 UTC Investigating - We are currently experiencing issues with the Items and Reports areas in Dropbox Protect, resulting in intermittent failures for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.
Aug 21, 15:12 UTC Resolved - This incident has been resolved. Aug 21, 14:26 UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug 21, 14:15 UTC Identified - The issue has been identified and a fix is being implemented. Aug 21, 13:18 UTC Investigating - Dropbox is not working as expected for some users. We’re working to fix the problem as quickly as we can.
Jul 23, 15:36 UTC Resolved - This incident has been resolved. Jul 23, 15:32 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 23, 15:12 UTC Investigating - Dropbox is not working as expected for some users. We’re working to fix the problem as quickly as we can.
Jun 18, 01:00 UTC Completed - The scheduled maintenance has been completed. Jun 18, 00:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 17, 00:00 UTC Scheduled - Dropbox will be performing routine maintenance on June 17, 2026 starting at 5:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have…
Jun 12, 16:54 UTC Resolved - Shared content downloads on Dropbox is back up and running! Thanks for bearing with us. Jun 8, 19:43 UTC Investigating - We are currently experiencing performance issues affecting shared content downloads on Dropbox. Some people may see significantly slower downloads than expected, including delays when downloading small assets. We are working to resolve the issue as q…
May 29, 01:00 UTC Completed - The scheduled maintenance has been completed. May 29, 00:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 27, 23:44 UTC Scheduled - Dropbox will be performing routine maintenance on May 28, 2026 starting at 5:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have t…
May 27, 22:31 UTC Resolved - This incident has been resolved. May 27, 21:56 UTC Monitoring - A fix has been implemented and we are monitoring the results. May 27, 20:05 UTC Investigating - Opening a video or audio file might not be working for users
May 18, 17:00 UTC Resolved - A number of services across Dropbox experienced slower than expected load times between 17:01:50 and 17:42:50 UTC. This included the ability to add members to teams and share content.
Apr 29, 01:00 UTC Completed - The scheduled maintenance has been completed. Apr 29, 00:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 15, 21:40 UTC Scheduled - Dropbox will be performing routine maintenance on April 28, 2026 starting at 5:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have…
Apr 15, 04:16 UTC Resolved - This incident has been resolved. Apr 15, 03:55 UTC Update - We are continuing to investigate this issue. Apr 15, 03:51 UTC Investigating - Dropbox may be unavailable for some users. We’re working to fix the problem as quickly as we can.
Apr 10, 00:54 UTC Resolved - This incident has been resolved. Apr 9, 21:52 UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr 9, 21:32 UTC Investigating - Dash Chat might not be working for some users. We're working to fix the problem as quickly as we can.
Mar 25, 00:31 UTC Completed - The scheduled maintenance was cancelled. Everything is currently operational. Mar 25, 00:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 21, 03:22 UTC Scheduled - Dropbox will be performing routine maintenance on March 24, 2026 starting at 5:00 PM (Pacific). You may not be able to access Dropbox for a shor…
Feb 7, 07:00 UTC Completed - The scheduled maintenance has been completed. Feb 7, 05:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 13, 22:33 UTC Scheduled - Dropbox will be performing routine maintenance on February 6, 2026 starting at 9:00 pm (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have…
Jan 22, 10:00 UTC Resolved - This incident has been resolved. Jan 22, 01:30 UTC Investigating - Dropbox.com (Web) is not working for some users in Singapore and the Philippines. Mobile and Desktop are operational. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
Jan 15, 08:19 UTC Resolved - This incident has been resolved. Jan 15, 07:49 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jan 15, 06:59 UTC Investigating - We’re having some trouble with our payment page. We’re working to fix the problem as quickly as we can.
Nov 19, 04:00 UTC Completed - The scheduled maintenance has been completed. Nov 19, 03:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 21, 21:28 UTC Scheduled - Dropbox will be performing routine maintenance on November 18, 2025 starting at 7:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll h…
Nov 18, 14:53 UTC Resolved - This incident has been resolved. Nov 18, 14:38 UTC Identified - We are aware that DocSend has been impacted by the ongoing Cloudflare outage
Nov 14, 21:11 UTC Resolved - This incident has been resolved. Nov 14, 20:00 UTC Investigating - Dropbox Chat is currently unavailable, we are investigating the issue.
Oct 21, 21:13 UTC Resolved - This incident has been resolved. Oct 21, 14:32 UTC Investigating - The Google Drive and One Drive connectors in Dash are not working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
Oct 14, 12:49 UTC Resolved - This incident has been resolved. Oct 14, 09:06 UTC Investigating - We are aware that Images and the preview of an images are not loading in Dropbox Paper.
Oct 2, 01:00 UTC Completed - The scheduled maintenance has been completed. Oct 2, 00:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 26, 13:45 UTC Scheduled - Dropbox will be performing routine maintenance on October 1, 2025 starting at 5:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have…
Sep 23, 19:17 UTC Resolved - This incident has been resolved. Sep 23, 19:10 UTC Update - We are continuing to investigate this issue. Sep 23, 18:55 UTC Investigating - We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can.
Sep 12, 01:00 UTC Completed - The scheduled maintenance has been completed. Sep 12, 00:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 3, 23:08 UTC Scheduled - Dropbox will be performing routine maintenance on September 11, 2025 starting at 5:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll h…
Sep 2, 13:48 UTC Resolved - This incident has been resolved. Sep 2, 13:16 UTC Investigating - Dropbox.com is not working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
Aug 30, 10:01 UTC Resolved - This incident has been resolved. Aug 29, 19:17 UTC Investigating - We are working with Microsoft to investigate this issue. Please close the pop up until fix a is implemented.
Jul 16, 01:00 UTC Completed - The scheduled maintenance has been completed. Jul 16, 00:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 10, 15:24 UTC Scheduled - Dropbox will be performing routine maintenance on July 15, 2025 starting at 5:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have…
Jun 4, 01:00 UTC Completed - The scheduled maintenance has been completed. Jun 4, 00:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 22, 15:03 UTC Scheduled - Dropbox will be performing routine maintenance on June 3, 2025 starting at 5:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have thi…