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Grafana Cloud Status

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Grafana Cloud Status Status

Scheduled Database Maintenance – Temporary Grafana Instance Unavailability

Nov 5, 00:00 UTC Completed - The scheduled maintenance has been completed. Nov 4, 20:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 16, 18:35 UTC Scheduled - Your Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts a…

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Grafana Cloud Status Status

October usage report visualization issue

Nov 4, 22:11 UTC Update - We are still working to backfill the correct data. Note that this did not affect billing, and is only a visualization issue. Nov 3, 22:00 UTC Identified - There was an issue with our billing metrics exporter that caused us to mis-report usage for October at month-end. This is causing October usage to be reported as 0 in our cost management app. We are working to backfill…

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Grafana Cloud Status Status

Scheduled Maintenance - Authentication Services

Nov 4, 17:00 UTC Completed - The scheduled maintenance has been completed. Nov 4, 14:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 26, 19:46 UTC Scheduled - We will be undergoing scheduled maintenance at this time.Impact: Degraded Cloud Access Policy operations as well as request authentication to most Grafana Cloud services that use…

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Grafana Cloud Status Status

Scheduled Database Maintenance – Temporary Grafana Instance Unavailability

Nov 4, 13:00 UTC Completed - The scheduled maintenance has been completed. Nov 4, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 16, 18:30 UTC Scheduled - Your Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts a…

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Grafana Cloud Status Status

IRM Unable to Voice Call Brazil Numbers

Nov 4, 08:45 UTC Resolved - Brazil calls recovered at about 13:00 UTC on 3 November. At this point, we are marking the incident as resolved. Nov 3, 16:12 UTC Update - We are starting to see signs of recovery therefore some users might see voice calls working fine for them, but the issue is not fully resolved yet. We are continuing our efforts towards a complete resolution and an update will follow…

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Grafana Cloud Status Status

GitHub returning 403 for all Git Sync repositories

Nov 4, 04:59 UTC Resolved - The fix has been deployed to all production clusters and we are observing a continued period of stability. At this time, we are marking the incident as resolved. Nov 4, 04:07 UTC Monitoring - The fix has landed in 60% of production. We are currently monitoring as it lands in the remaining clusters. Nov 4, 03:02 UTC Identified - Since ~21:40 UTC on Nov 3, GitHub started…

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Grafana Cloud Status Status

Scheduled Database Maintenance – Temporary Grafana Instance Unavailability

Nov 4, 01:00 UTC Completed - The scheduled maintenance has been completed. Nov 3, 21:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 15, 21:52 UTC Scheduled - Your Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts a…

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Grafana Cloud Status Status

Scheduled Maintenance - Authentication Services

Nov 3, 17:00 UTC Completed - The scheduled maintenance has been completed. Nov 3, 14:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 26, 19:44 UTC Scheduled - We will be undergoing scheduled maintenance at this time.Impact: Degraded Cloud Access Policy operations as well as request authentication to most Grafana Cloud services that use…

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Grafana Cloud Status Status

Increased query latency for Logs in GCP US Central (prod-us-central-0)

Nov 3, 15:25 UTC Resolved - This incident has been resolved. Some Logs queries in GCP US Central (prod-us-central-0) were slower than usual between 12:08 and 12:34 UTC. Some Metrics alert and recording rule evaluations in the same region were also delayed between 12:11 and 12:44 UTC. Both issues have been mitigated. Nov 3, 13:54 UTC Monitoring - Some Logs queries in GCP US Central (prod-us-central…

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Grafana Cloud Status Status

Elevated Request Errors for Grafana Across Multiple Regions

Nov 3, 13:42 UTC Resolved - Between approximately 12:10 UTC and 13:22 UTC on 3 November (about 1 hour 12 minutes), Grafana across multiple Grafana Cloud regions experienced elevated request errors, causing slow-loading or failing dashboards and Explore queries. The issue has been resolved and service has been fully restored. Nov 3, 13:28 UTC Update - We have identified the cause of the elevated re…

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Grafana Cloud Status Status

Scheduled Database Maintenance – Temporary Grafana Instance Unavailability

Nov 3, 13:00 UTC Completed - The scheduled maintenance has been completed. Nov 3, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 16, 18:28 UTC Scheduled - Your Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts a…

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Grafana Cloud Status Status

Scheduled Database Maintenance – Temporary Grafana Instance Unavailability

Nov 3, 01:00 UTC Completed - The scheduled maintenance has been completed. Nov 2, 21:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 15, 19:59 UTC Scheduled - Your Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts a…

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Grafana Cloud Status Status

Scheduled Maintenance - Authentication Services

Nov 2, 17:00 UTC Completed - The scheduled maintenance has been completed. Nov 2, 14:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 26, 19:39 UTC Scheduled - We will be undergoing scheduled maintenance at this time.Impact: Degraded Cloud Access Policy operations as well as request authentication to most Grafana Cloud services that use…

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Grafana Cloud Status Status

Grafana Cloud: k6 timeouts

Nov 2, 16:04 UTC Resolved - We had a transient database slowdown causing a limited number of customers' k6 cloud runs to time out or abort in a window of a few minutes after Nov 2, 15:00 UTC. We are investigating the cause.

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Grafana Cloud Status Status

Metrics Alert Rule Evaluation Failures in AWS Australia (prod-au-southeast-1)

Nov 2, 11:08 UTC Resolved - Between approximately 08:00 and 09:40 UTC (about 1 hour 40 minutes), some customers in AWS Australia (prod-au-southeast-1) experienced intermittent failures when evaluating alert and recording rules, which may have caused missed or delayed alert notifications and gaps in recorded series. This has been fully resolved and rule evaluation is operating normally. Nov 2, 10:1…

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Grafana Cloud Status Status

Missing Metrics for Some Synthetic Monitoring Checks using the Montreal, North Virginia, and North California public probes

Nov 2, 08:00 UTC Resolved - Between approximately 08:09 and 09:10 UTC on 2 November (about 1 hour 11 minutes), a subset of Synthetic Monitoring checks running from the Montreal, North Virginia, and North California public probe locations experienced missing metrics, which may have appeared as gaps in dashboards. Specifically this affected:Checks with the Montreal Public Probe from 08:09-09:00 UTCC…

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Grafana Cloud Status Status

Scheduled Database Maintenance – Temporary Grafana Instance Unavailability

Oct 30, 14:00 UTC Completed - The scheduled maintenance has been completed. Oct 30, 11:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 30, 20:02 UTC Scheduled - Your Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts…

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Grafana Cloud Status Status

Scheduled Database Maintenance – Temporary Grafana Instance Unavailability

Oct 29, 14:00 UTC Completed - The scheduled maintenance has been completed. Oct 29, 11:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 30, 20:00 UTC Scheduled - Your Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts…

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Grafana Cloud Status Status

Scheduled Database Maintenance – Temporary Grafana Instance Unavailability

Oct 28, 17:00 UTC Completed - The scheduled maintenance has been completed. Oct 28, 14:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 30, 19:52 UTC Scheduled - Your Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts…

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Grafana Cloud Status Status

Degraded Cloud Integrations

Oct 27, 19:47 UTC Resolved - This incident has been resolved. Oct 27, 17:16 UTC Monitoring - Things are no longer degraded. We are currently monitoring the issue Oct 27, 16:37 UTC Update - We are continuing to investigate this issue. Oct 27, 15:05 UTC Investigating - We are currently investigating an issue impacting Cloud Integrations in prod-eu-west-3. We will provide another update when we have…

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Grafana Cloud Status Status

Scheduled Database Maintenance – Temporary Grafana Instance Unavailability

Oct 27, 17:00 UTC Completed - The scheduled maintenance has been completed. Oct 27, 14:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 30, 19:51 UTC Scheduled - Your Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts…

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Grafana Cloud Status Status

Frontend Observability Outage in prod-eu-west-2

Oct 27, 16:24 UTC Resolved - This incident has been resolved. Oct 27, 15:56 UTC Investigating - We are currently investigating an issue impacting Frontend Observability since 15:20 UTC. We will provide another update as soon as we have more to share.

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Grafana Cloud Status Status

ingestion errors in mimir-prod-66

Oct 26, 03:13 UTC Resolved - the issue is resolved now, we're watching the cell Oct 26, 02:35 UTC Update - read path is also affected. Oct 26, 02:13 UTC Identified - The issue has been identified, we are working on a fix

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Grafana Cloud Status Status

Some Grafana Instances Experiencing Issues Coming Online after Restart

Oct 23, 18:16 UTC Resolved - This incident has been resolved. Oct 23, 16:16 UTC Monitoring - A fix as been implemented and Hosted Grafana instances are back to normal levels. We will continue to monitor the issue. Oct 23, 15:04 UTC Update - We are continuing to work on a fix for this issue. Oct 23, 13:33 UTC Identified - Starting at approximately 12:37 UTC, a some Hosted Grafana instances across m…

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Grafana Cloud Status Status

Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany

Oct 23, 10:16 UTC Resolved - Between 09:31 and 10:13 UTC on 23 October 2026 (42 minutes), Grafana Cloud Traces in AWS Germany experienced elevated ingestion latency and intermittent trace write failures, affecting both direct trace ingestion and ingestion via the OpenTelemetry endpoint. All services are now operating normally. Oct 23, 09:31 UTC Investigating - We are investigating elevated latency…

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Grafana Cloud Status Status

Scheduled Database Maintenance – Temporary Grafana Instance Unavailability

Oct 22, 21:00 UTC Completed - The scheduled maintenance has been completed. Oct 22, 18:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 30, 19:49 UTC Scheduled - Your Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts…

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Grafana Cloud Status Status

Scheduled Database Maintenance – Temporary Grafana Instance Unavailability

Oct 21, 21:00 UTC Completed - The scheduled maintenance has been completed. Oct 21, 18:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 30, 19:46 UTC Scheduled - Your Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts…

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Grafana Cloud Status Status

Scheduled Database Maintenance – Temporary Grafana Instance Unavailability

Oct 21, 20:00 UTC Completed - The scheduled maintenance has been completed. Oct 21, 17:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 30, 19:33 UTC Scheduled - Your Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts…

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Grafana Cloud Status Status

Some GCK6 App Project Pages are Failing to Load

Oct 21, 15:29 UTC Resolved - This incident has been resolved. Oct 21, 14:22 UTC Update - We are continuing to work on a fix for the issue. Oct 21, 13:22 UTC Identified - We are currently investigating this issue impacting some GCK6 app project pages. We are in the process of providing a fix for this.

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Grafana Cloud Status Status

Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2)

Oct 21, 13:26 UTC Resolved - This incident has been resolved. Oct 21, 13:12 UTC Monitoring - Remediation measures have been applied, and we are monitoring the recovery. Oct 21, 12:12 UTC Identified - The root cause of the issue has been indentified and we are working on the remediation steps. Oct 21, 11:48 UTC Investigating - Since approximately 20:30 UTC on October 20, we have observed an increas…