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Bidirectional sync for incident tickets
Bidirectional sync for incident tickets
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Bidirectional sync for incident ticketsYou can now configure incident tickets to update th
Bidirectional sync for incident ticketsYou can now configure incident tickets to update the incident when the ticket changes, as well as updating the ticket when the incident changes.
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Easier alert source set-up
Easier alert source set-up
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Easier alert source set-upTeams can now assign an alert source to a team, regardless to wh
Easier alert source set-upTeams can now assign an alert source to a team, regardless to what is in the payload.
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Easier alert source set-up
Easier alert source set-up
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Easier alert source set-upTeams can now assign an alert source to a team, regardless to wh
Easier alert source set-upTeams can now assign an alert source to a team, regardless to what is in the payload.
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Shard alert source rate limits
Shard alert source rate limits
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Shard alert source rate limitsAlert sources have been updated to enable you to specify a q
Shard alert source rate limitsAlert sources have been updated to enable you to specify a query expression to extract a value from incoming alert payloads to shard rate limits on.
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Reworking our Terraform provider
Reworking our Terraform provider
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Reworking our Terraform providerWe're working through our Terraform provider resource by r
Reworking our Terraform providerWe're working through our Terraform provider resource by resource to make your infra-as-code setup easier to understand and maintain.
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A few improvements to Status Pages
A few improvements to Status Pages
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A few improvements to Status PagesYou can now update your status page using the agent, add
A few improvements to Status PagesYou can now update your status page using the agent, add Pingdom uptime metrics, and self-serve the language of your status page.
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24/7 schedule coverage policy
24/7 schedule coverage policy
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24/7 schedule coverage policyEnsure that your schedules have no gaps so someone is always
24/7 schedule coverage policyEnsure that your schedules have no gaps so someone is always on-call. Also check out new features: improved alert and escalation message buttons, team usage of alert sources and routes, new textual view of escalation paths and more.
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Investigations now available, powered by Nexus
Investigations now available, powered by Nexus
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Investigations now available, powered by NexusInvestigations is now generally available. T
Investigations now available, powered by NexusInvestigations is now generally available. The moment an incident is declared, it works out what broke and why, posting a root cause hypothesis and its supporting evidence into your channel within minutes, all powered by Nexus.
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Flexible filtering in Insights
Flexible filtering in Insights
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Flexible filtering in InsightsWe've introduced many more filtering options in insights, as
Flexible filtering in InsightsWe've introduced many more filtering options in insights, as well as supporting 'match any' filters
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Reassign escalations
Reassign escalations
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Reassign escalationsYou can now reassign escalations to make sure the right person is work
Reassign escalationsYou can now reassign escalations to make sure the right person is working on an issue. Also check out new features such as multilingual Scribe, escalate an alert, and more!
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More powerful workflows
More powerful workflows
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More powerful workflowsWe’ve shipped new workflow features such as creating workflows from
More powerful workflowsWe’ve shipped new workflow features such as creating workflows from alert creation/resolution, storing secrets for workflows, signing workflow requests and more.
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Upcoming navigation changes
Upcoming navigation changes
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Upcoming navigation changesRead up on our upcoming navigation changes to the dashboard. In
Upcoming navigation changesRead up on our upcoming navigation changes to the dashboard. In addition, see our new vacation conflict policy, WhatsApp as a new notification channel, MCP and macOS app are in GA and more.
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Private incidents for teams
Private incidents for teams
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Private incidents for teamsPrivate incidents can now be scoped to entire teams, not just i
Private incidents for teamsPrivate incidents can now be scoped to entire teams, not just individuals, so a security or legal team gets visibility without inviting people one by one.
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Alert grouping improvements
Alert grouping improvements
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Alert grouping improvementsYou can now group alerts without creating an incident. Check ou
Alert grouping improvementsYou can now group alerts without creating an incident. Check out loads of new related features such as private alert grouping and different grouping time windows.
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Access the agent from everywhere
Access the agent from everywhere
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Access the agent from everywhereNow you can kick off a chat from practically anywhere in t
Access the agent from everywhereNow you can kick off a chat from practically anywhere in the web app. In addition, we've added new prompts so you can further leverage the agent in your day-to-day.