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Reassign escalations
Reassign escalations
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Reassign escalationsYou can now reassign escalations to make sure the right person is work
Reassign escalationsYou can now reassign escalations to make sure the right person is working on an issue. Also check out new features such as multilingual Scribe, escalate an alert, and more!
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More powerful workflows
More powerful workflows
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More powerful workflowsWe’ve shipped new workflow features such as creating workflows from
More powerful workflowsWe’ve shipped new workflow features such as creating workflows from alert creation/resolution, storing secrets for workflows, signing workflow requests and more.
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Upcoming navigation changes
Upcoming navigation changes
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Upcoming navigation changesRead up on our upcoming navigation changes to the dashboard. In
Upcoming navigation changesRead up on our upcoming navigation changes to the dashboard. In addition, see our new vacation conflict policy, WhatsApp as a new notification channel, MCP and macOS app are in GA and more.
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Private incidents for teams
Private incidents for teams
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Private incidents for teamsPrivate incidents can now be scoped to entire teams, not just i
Private incidents for teamsPrivate incidents can now be scoped to entire teams, not just individuals, so a security or legal team gets visibility without inviting people one by one.
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Alert grouping improvements
Alert grouping improvements
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Alert grouping improvementsYou can now group alerts without creating an incident. Check ou
Alert grouping improvementsYou can now group alerts without creating an incident. Check out loads of new related features such as private alert grouping and different grouping time windows.
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Access the agent from everywhere
Access the agent from everywhere
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Access the agent from everywhereNow you can kick off a chat from practically anywhere in t
Access the agent from everywhereNow you can kick off a chat from practically anywhere in the web app. In addition, we've added new prompts so you can further leverage the agent in your day-to-day.
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Shift swapping
Shift swapping
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Shift swappingCheck out loads of new features including: shift swapping, alert notes, team
Shift swappingCheck out loads of new features including: shift swapping, alert notes, team-based permissions for alerts and escalations, and more!
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Private alerts and escalations in Insights
Private alerts and escalations in Insights
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Private alerts and escalations in InsightsView private alert and escalation data in Insigh
Private alerts and escalations in InsightsView private alert and escalation data in Insights. Also find outstanding tasks by team, set recurring policy reminders and more!
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incident.io for Mac
incident.io for Mac
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incident.io for MacWe've released a new macOS app into public beta to allow you to debug w
incident.io for MacWe've released a new macOS app into public beta to allow you to debug without having to jump back into Slack.
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BigPanda integration
BigPanda integration
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BigPanda integrationWe've released a new bi-directional integration with BigPanda to ensur
BigPanda integrationWe've released a new bi-directional integration with BigPanda to ensure that everything is up-to-date in each platform.
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New escalation options
New escalation options
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New escalation optionsCheck out new escalation options such as paging the currently on cal
New escalation optionsCheck out new escalation options such as paging the currently on call user for a specific rota. Plus loads of new features like personalized catch-up messages for incidents, syncing multiple schedules to multiple Slack user groups and more!
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Enhanced On-call readiness
Enhanced On-call readiness
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Enhanced On-call readinessWe've enhanced our On-call readiness Insights dashboard, as well
Enhanced On-call readinessWe've enhanced our On-call readiness Insights dashboard, as well as shipped on-call domain webhooks, Claude connector for our MCP, admin editing of user notification rules and more!
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Resolve and deduplicate email alerts
Resolve and deduplicate email alerts
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Resolve and deduplicate email alertsWe've shipped advanced email parsing, a JavaScript sni
Resolve and deduplicate email alertsWe've shipped advanced email parsing, a JavaScript snippet that transforms incoming emails, unlocking auto-resolving and deduplication.
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Migrations made easy
Migrations made easy
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Migrations made easyWe have new tooling available to make migrations from PagerDuty and Op
Migrations made easyWe have new tooling available to make migrations from PagerDuty and Opsgenie even easier.
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Pager load insights glow up
Pager load insights glow up
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Pager load insights glow upWe've spruced up the Pager load dashboard in Insights. Check ou
Pager load insights glow upWe've spruced up the Pager load dashboard in Insights. Check out more filtering options, drill downs, and more.