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Summary and update guidance
Summary and update guidance
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Summary and update guidanceYou can choose how summaries and updates are written across you
Summary and update guidanceYou can choose how summaries and updates are written across your organization
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Plug your skills and tools into the agent
Plug your skills and tools into the agent
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Plug your skills and tools into the agentConnect your own systems, teach the agent how you
Plug your skills and tools into the agentConnect your own systems, teach the agent how your team works, and approve any change before it runs.
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Plug your internal AI stack into Nexus
Plug your internal AI stack into Nexus
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Plug your internal AI stack into NexusWith Extensions, you can bring all of that organizat
Plug your internal AI stack into NexusWith Extensions, you can bring all of that organizational context into incident.io. Teach Nexus how you debug your most complex systems and connect any internal or third-party tool.
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The incident.io plugin: our skills, in your agent
The incident.io plugin: our skills, in your agent
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The incident.io plugin: our skills, in your agentInstall our plugin into whatever coding h
The incident.io plugin: our skills, in your agentInstall our plugin into whatever coding harness you use. Your agents now have all the powers that our agents do.
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Dark mode
Dark mode
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Dark modeYou can now view our web dashboard in dark mode! Also check out: pausing notifica
Dark modeYou can now view our web dashboard in dark mode! Also check out: pausing notifications, shift conflict policies, new SDK support and more!
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New and improved custom dashboards
New and improved custom dashboards
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New and improved custom dashboardsWe've shipped a bunch of new tools and features to allow
New and improved custom dashboardsWe've shipped a bunch of new tools and features to allow you to build even more custom dashboards.
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Investigations are 2x faster
Investigations are 2x faster
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Investigations are 2x fasterInvestigations are now 2x as fast, with the median time from a
Investigations are 2x fasterInvestigations are now 2x as fast, with the median time from an incident opening to an accurate message arriving in channel having gone from 6.7 to 3 minutes. Before this change 8% of incidents got an accurate update within 5 minutes, now 68% do.
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Bidirectional sync for incident tickets
Bidirectional sync for incident tickets
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Bidirectional sync for incident ticketsYou can now configure incident tickets to update th
Bidirectional sync for incident ticketsYou can now configure incident tickets to update the incident when the ticket changes, as well as updating the ticket when the incident changes.
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Easier alert source set-up
Easier alert source set-up
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Easier alert source set-upTeams can now assign an alert source to a team, regardless to wh
Easier alert source set-upTeams can now assign an alert source to a team, regardless to what is in the payload.
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Easier alert source set-up
Easier alert source set-up
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Easier alert source set-upTeams can now assign an alert source to a team, regardless to wh
Easier alert source set-upTeams can now assign an alert source to a team, regardless to what is in the payload.
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Shard alert source rate limits
Shard alert source rate limits
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Shard alert source rate limitsAlert sources have been updated to enable you to specify a q
Shard alert source rate limitsAlert sources have been updated to enable you to specify a query expression to extract a value from incoming alert payloads to shard rate limits on.
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Reworking our Terraform provider
Reworking our Terraform provider
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Reworking our Terraform providerWe're working through our Terraform provider resource by r
Reworking our Terraform providerWe're working through our Terraform provider resource by resource to make your infra-as-code setup easier to understand and maintain.
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A few improvements to Status Pages
A few improvements to Status Pages
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A few improvements to Status PagesYou can now update your status page using the agent, add
A few improvements to Status PagesYou can now update your status page using the agent, add Pingdom uptime metrics, and self-serve the language of your status page.
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24/7 schedule coverage policy
24/7 schedule coverage policy
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24/7 schedule coverage policyEnsure that your schedules have no gaps so someone is always
24/7 schedule coverage policyEnsure that your schedules have no gaps so someone is always on-call. Also check out new features: improved alert and escalation message buttons, team usage of alert sources and routes, new textual view of escalation paths and more.
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Investigations now available, powered by Nexus
Investigations now available, powered by Nexus
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Investigations now available, powered by NexusInvestigations is now generally available. T
Investigations now available, powered by NexusInvestigations is now generally available. The moment an incident is declared, it works out what broke and why, posting a root cause hypothesis and its supporting evidence into your channel within minutes, all powered by Nexus.