Jul 22, 00:56 UTC Resolved - Our team has been able to validate that all rule executions are performing normally and this issue is now resolved. Jul 21, 04:53 UTC Identified - The team has identified a root cause and after initial testing, is now enacting scaling changes to help to prevent these rule execution delays. We'll monitor performance over the next 24 hours and provide an update at that t…
Jul 20, 17:23 UTC Resolved - On July 20, 2026, some Jira and Jira Service Management users may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers. Jul 20, 16:58 UTC Identified - We have identified the likely cause of the issue, and our teams are diligently working on a mitigation.…
Jul 6, 18:52 UTC Resolved - On July 6, 2026, some users in Europe regions may have experienced performance degradation with Automation for JIRA. The issue has now been resolved, and the service is operating normally for all affected customers.If you believe the issue continues to persist, please contact our Support team for further assistance and troubleshooting. Jul 6, 18:41 UTC Monitoring - The…
Jul 6, 13:04 UTC Resolved - On July 6th 2026, between 06:51 UTC to 09:39 UTC some users may have experienced issues related Automation, and between 08:10 UTC to 11:50 UTC some users may have experienced issues related to user-search, user-picker and assets in the EU-Region.The issues have now been resolved and the services are operating normally for all the customers. Jul 6, 12:25 UTC Monitoring -…
Jun 26, 05:13 UTC Resolved - Our team has proactively reached out to all impacted organizations providing the below instructions to re-authorize their Microsoft mail server. If you are still experiencing this issue, please attempt to complete the re-authorization as advised below.If further issues still occur that you believe to be related to this incident, please reach out to Atlassian support fo…
Jun 10, 06:31 UTC Resolved - We are now confident that any of the tasks that were impacted by this incident and were delayed should now be operating as expected.We apologize for any inconvenience that this issue may have caused. Jun 10, 06:14 UTC Monitoring - Our team has now determined that performance has returned to expected levels for those impacted by this incident.Additional products that ar…
Jun 9, 18:28 UTC Resolved - The issue has now been resolved, and the service is operating normally for all affected customers. Jun 9, 10:36 UTC Monitoring - Our team has been able to apply the fix and mitigate the issue. The services have been restored to normal operations.We will continue to actively monitor over the next 8 hours to confirm stability. Jun 9, 10:21 UTC Update - Our team has now id…
Jun 8, 02:56 UTC Resolved - On June 08 2026, between 01:30 and 02:40 UTC, users experienced degraded performance with Jira Software front-end experiences affecting view board, navigation, and backlog across multiple regions. We have implemented a fix and services have been restored to normal operation. We continue to monitor the situation closely. Jun 8, 02:36 UTC Identified - We have identified a…
Jun 7, 00:13 UTC Resolved - The issues relating to viewing and creating work items in Jira should now be fully resolved. Jun 7, 00:07 UTC Monitoring - A fix has been implemented for the issues some customers have been experiencing with creating and viewing work items in Jira. We are now monitoring for this recovery and will update shortly with further confirmation. Jun 6, 23:21 UTC Investigating -…
Jun 2, 16:51 UTC Resolved - On June 2, 2026, some Jira and Jira Service Management users in the US-East region may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all affected customers. Previously delayed automation rules are expected to be completed within 12 hours. Jun 2, 15:32 UTC Investigating -…
Jun 1, 13:23 UTC Resolved - This incident has been resolved. The issue causing degraded performance for Jira Software and Jira Service Management in the EU region has been fully mitigated. We have deployed a fix to prevent recurrence.If you continue to experience issues, please contact Atlassian Support.We apologise for the disruption and thank you for your patience. Jun 1, 09:07 UTC Monitoring -…
May 20, 14:14 UTC Resolved - The root cause has been identified and a fix has been applied.Full service restoration has been completed. May 20, 12:06 UTC Identified - Our teams have identified the root cause and are in process of deploying a fix. We will share further updates in next 3 hours, or sooner if we have any meaningful developments to report.The impact is limited to new deployments with F…
May 14, 06:48 UTC Resolved - All products and services impacted by this incident should now be fully recovered, and this incident is resolved. May 14, 06:41 UTC Update - We are approaching full system recovery at this time, and are performing final confirmations that services are restored. May 14, 06:40 UTC Update - We are now able to see recovery for all impacted products, and users should be abl…
May 13, 09:59 UTC Resolved - We appreciate your patience during this incident. Our services are now fully operational and all delayed automation events have been processed. May 13, 08:42 UTC Update - Our teams are actively processing events that were delayed during this incident. We will provide a further update once all delayed events have been processed. May 13, 07:42 UTC Update - While new auto…
May 8, 19:45 UTC Resolved - On May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers. May 8, 11:12 UTC Update - Our services are now fully operational. We continue to replay any events that were missed during the incident, and are making go…
May 6, 06:39 UTC Resolved - The issue causing Jira users inability to log time on business board has been resolved. A fix was deployed to address the problem and the service is operating normally for all affected customers. May 6, 04:16 UTC Identified - Our engineering teams have identified the cause and are in process of deploying a fix. We will share further updates in next 3 hours, or sooner if…
May 2, 02:48 UTC Resolved - The Jira Work Item View experience has been restored to normal service. Our teams are continuing to investigate the root cause affecting this issue. We will provide more details once we identify the root cause May 2, 02:00 UTC Update - We are actively investigating reports of a service disruption affecting the Work Item viewing experience in Jira. This is also impacting…
Apr 30, 14:56 UTC Resolved - The issue causing intermittent delays in our webhook delivery has been resolved. A fix was deployed to address a resource constraint in our systems. Our monitoring shows webhook delivery is now operating normally. Apr 30, 13:36 UTC Monitoring - A fix has been deployed to address the intermittent delays in Jira webhook delivery. We are actively monitoring the situation…
Apr 14, 16:11 UTC Resolved - On April 14, 2026, affected users may have experienced some service disruption with automation rules that use Rovo agents. The issue has now been resolved, and the service is operating normally for all affected customers. Apr 14, 15:46 UTC Monitoring - The issue has been resolved, and services are now operating normally for all affected customers. We will continue to m…
Apr 13, 10:17 UTC Resolved - On April 13, 2026, between 05:49 a.m. and 06:25 a.m. UTC, some users were unable to log in to Atlassian products with their Atlassian accounts. The underlying issue has been addressed, and authentication services have remained stable with no new impact observed. Apr 13, 08:33 UTC Update - Atlassian account login services are now operating as expected, and we are not ob…
Apr 8, 11:43 UTC Resolved - The issue has now been resolved, and the service is operating normally for all affected customers. Apr 8, 09:03 UTC Monitoring - The issue has been resolved, and services are now operating normally. Some customers may still experience delays when searching for data changed within the last hour, while new data continues to be indexed. We'll continue to monitor closely to…
Mar 19, 04:08 UTC Resolved - The vast majority of customers historical events have now all been processed successfully, with a small group of customers that have very high volume of automations still to process which are actively underway. We expect these remaining processes to be completed within approximately two hours, if not sooner. Mar 18, 23:44 UTC Update - Processing of the historical event…
Mar 10, 00:59 UTC Resolved - On 9 March UTC, Automation users in the APAC region may have experienced performance degradation within Jira, Jira Product Discovery, Jira Service Management, Jira Work Management, Confluence. The issue has now been resolved, and the service is operating normally for all affected customers. Mar 10, 00:51 UTC Monitoring - The performance degradation of automations has b…
Feb 20, 12:26 UTC Resolved - This issue has been resolved and all services are functional. Feb 20, 12:26 UTC Update - We understand that customers using Customer Service Management, Jira, Jira Service Management and Confluence may be experiencing difficulties with user and team selection in certain system and custom fields.We are continuing to work towards mitigating this issue for all users and p…
Feb 19, 08:04 UTC Resolved - This issue is resolved. In our monitoring no other unexpected issues were seen.For customers still experiencing errors, this may indicate a legitimate permission configuration issue on your side and should be investigated as usual. Feb 19, 08:04 UTC Update - This issue is resolved. In our monitoring no other unexpected issues were seen.For customers still experiencing…
Feb 18, 11:30 UTC Resolved - We have implemented the fix and the group page in the Admin Hub is now functioning as expected. Feb 18, 11:28 UTC Monitoring - We have identified the root cause, and fix has been rolled out to mitigate the problem. We are monitoring the progress. Feb 18, 10:57 UTC Investigating - Org Admins are unable to click on any group from Groups page in Atlassian administration (…
Feb 7, 05:38 UTC Resolved - On February 6, 2026, JIRA and JSM experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers. Feb 7, 05:28 UTC Monitoring - The issue has now been resolved, and services are operating normally for all affected customers. We will continue to monitor closely t…
Feb 5, 21:38 UTC Resolved - On February 5, 2026, JIRA and JIRA Service Management experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers. Feb 5, 21:09 UTC Monitoring - The issue has now been resolved, and services are operating normally for all affected customers. We will continue…
Feb 3, 10:50 UTC Resolved - Team has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services. Feb 3, 10:24 UTC Update - Customers utilizing Confluence and Jira Mobile may experience disruptions in OAuth authentication flows. Forge installations and invocations might also be disrupted.Our te…