Jul 24, 06:49 PDT Resolved - All delayed messages have been processed. Systems are operating normally Jul 24, 06:18 PDT Monitoring - A fix has been implemented and we are monitoring the results. Delayed messages are being processed. Jul 24, 06:16 PDT Update - We are continuing to work on a fix for this issue. Jul 24, 05:38 PDT Identified - The issue has been identified and a fix is being implement…
Jul 13, 12:56 PDT Resolved - This incident has been resolved. Jul 13, 12:45 PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul 13, 12:24 PDT Identified - The issue has been identified and a fix is being implemented. Jul 13, 11:51 PDT Update - We are continuing to investigate this issue. Jul 13, 11:23 PDT Investigating - We are currently investigating this issue.
Jul 10, 13:11 PDT Resolved - This incident has been resolved. Jul 10, 12:58 PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul 10, 12:48 PDT Update - A fix is in the process of being rolled out to impacted regions. Jul 10, 12:33 PDT Update - We are continuing to work on a fix for this issue. Jul 10, 11:59 PDT Update - We are continuing to work on a fix for this issu…
Jun 25, 13:35 PDT Resolved - This incident has been resolved. Jun 25, 13:24 PDT Monitoring - A fix has been implemented and we are monitoring the results. Jun 25, 13:21 PDT Identified - The issue has been identified and a fix is being implemented. Jun 25, 13:03 PDT Update - We are continuing to investigate this issue. Jun 25, 12:21 PDT Investigating - We are currently investigating an issue with e…
Jun 23, 09:09 PDT Resolved - This incident has been resolved. Jun 23, 08:56 PDT Monitoring - A fix has been implemented and we are monitoring the results. Jun 23, 08:25 PDT Update - We are continuing to work on a fix for this issue. Some customers may see log delays. Outbound processing, inbound processing, and webhook delivery continue operating normally. Jun 23, 07:52 PDT Update - We are continu…
Jun 18, 03:24 PDT Resolved - This incident has been resolved. Jun 18, 03:11 PDT Monitoring - A fix has been implemented and we are monitoring the results. Jun 18, 02:53 PDT Identified - The issue has been identified and a fix is being implemented. Jun 18, 02:11 PDT Update - We are continuing to investigate this issue. Jun 18, 01:34 PDT Investigating - Customers using the events/logs APIs or viewin…
Jun 16, 10:34 PDT Resolved - This incident has been resolved. Jun 16, 09:16 PDT Monitoring - A fix has been implemented and we are monitoring the results. Jun 16, 08:48 PDT Update - We are continuing to investigate this issue. Jun 16, 08:08 PDT Update - We are continuing to investigate this issue. Jun 16, 07:28 PDT Investigating - Logs are currently experiencing delays of 15 minutes in Mailgun's U…
Jun 5, 07:15 PDT Resolved - This incident has been resolved. Jun 5, 07:04 PDT Monitoring - A fix has been implemented and we are monitoring results. Outbound processing, inbound processing, and webhook delivery continue operating normally. Jun 5, 06:26 PDT Investigating - Logs are currently experiencing delays of 15 minutes in Mailgun's US region. Outbound processing, inbound processing, and webho…
Jun 4, 14:04 PDT Resolved - This incident has been resolved. Jun 4, 13:48 PDT Monitoring - Logs are flowing normally and engineers continue to monitor. Jun 4, 12:52 PDT Update - We are continuing to investigate this issue. Outbound processing, inbound processing, and webhook delivery continue to operate normally. Jun 4, 11:42 PDT Update - We are continuing to investigate this issue. Jun 4, 11:01 P…
May 25, 08:55 PDT Resolved - This incident has been resolved. May 25, 08:45 PDT Monitoring - A fix has been implemented and we are monitoring the results. May 25, 08:35 PDT Update - We are continuing to work on a fix for this issue. May 25, 07:46 PDT Identified - The issue has been identified and a fix is being implemented. May 25, 07:10 PDT Update - We are continuing to investigate this issue. Ma…
May 7, 11:42 PDT Resolved - This incident has been resolved. May 7, 05:40 PDT Monitoring - A fix has been implemented and we are monitoring the results. May 6, 12:46 PDT Update - We are continuing to work on a fix for this issue. May 6, 08:40 PDT Identified - Customers creating domains with Automatic Sender Security may have CNAME records with no corresponding TXT records reflecting DKIM keys. A f…
Apr 17, 10:15 PDT Resolved - This incident has been resolved. Apr 17, 10:05 PDT Update - We are continuing to monitor for any further issues. Apr 17, 10:05 PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr 17, 09:45 PDT Identified - The issue has been identified and a fix is being implemented.
Apr 15, 08:34 PDT Resolved - This incident has been resolved. Apr 15, 07:02 PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr 15, 06:42 PDT Identified - The issue has been identified and a fix is being implemented. Apr 15, 06:40 PDT Investigating - We are currently investigating an issue where customers making HTTPS requests to our API without Server Name Indicatio…
Apr 7, 10:42 PDT Resolved - This incident has been resolved. Elevated 500 errors beginning at 17:25 UTC resolved at 17:30 UTC Apr 7, 10:32 PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr 7, 10:30 PDT Identified - The issue has been identified and a fix is being implemented.
Mar 19, 11:53 PDT Resolved - A fix has been deployed and systems are back to normal. Mar 19, 11:43 PDT Identified - Some requests may be incorrectly failing with 401 error codes in our US region.
Mar 13, 05:49 PDT Resolved - The incident has been resolved. Mar 13, 05:33 PDT Monitoring - A fix has been implemented and we are monitoring the results. Mar 13, 05:19 PDT Identified - The issue has been identified and a fix is being implemented. Mar 13, 04:56 PDT Update - We are continuing to investigate this issue. Mar 13, 04:29 PDT Investigating - We are currently investigating this issue.
Feb 25, 13:45 PST Resolved - This incident has been resolved. Feb 25, 13:36 PST Monitoring - A fix has been implemented and we are monitoring the results. Feb 25, 12:25 PST Update - We are continuing to work on a fix for this issue. Feb 25, 11:47 PST Update - We are continuing to work on a fix for this issue. Feb 25, 11:30 PST Update - We are continuing to work on a fix for this issue. Feb 25, 11:…
Nov 29, 01:56 PST Resolved - This incident has been resolved. Nov 29, 01:02 PST Update - Logs are currently experiencing delays of 20 minutes in Mailgun's EU region. Outbound processing, inbound processing, and webhook delivery are operating normally. Nov 29, 00:38 PST Identified - Logs are currently experiencing delays of 15 minutes in Mailgun's EU region. Outbound processing, inbound processing,…
Nov 28, 11:14 PST Resolved - All systems are operating normally. Nov 28, 10:54 PST Update - Events are processing normally without delay. We will continue to monitor the performance of the logging system. Nov 28, 10:26 PST Update - Logs are currently delayed by 20 minutes due to elevated sending volumes. Outbound sending, inbound messages, and webhooks are not impacted. Nov 28, 09:56 PST Update -…
Nov 28, 09:56 PST Resolved - Events are processing normally. Nov 28, 09:19 PST Monitoring - Events are processing normally, we continue to monitor as we see elevated send volumes. Nov 28, 08:30 PST Identified - Logs are currently experiencing delays of 15 minutes in Mailgun's US region. Outbound processing, inbound processing, and webhook delivery are operating normally.
Nov 27, 03:07 PST Resolved - This incident has been resolved. Nov 27, 02:49 PST Update - We continue to monitor while the system processes delayed events. Nov 27, 02:21 PST Monitoring - A fix has been implemented and we are monitoring the results. The system continues to work through the delayed logging events backlog. Nov 27, 01:57 PST Update - Engineers are continuing to implement a fix for this…
Nov 13, 02:30 PST Resolved - On November 13th, Mailgun incorrectly rejected a subset of inbound emails with a 550 "recipient rejected" error. Senders received bounce notifications even though delivery should have succeeded.Affected timeframes:US region: 05:14 to 06:41 UTC and 14:55 to 15:48 UTCEU region: 14:55 to 15:48 UTCBased on our analysis, approximately 25% of US inbound traffic and 50% of EU…
Oct 24, 08:58 PDT Resolved - This incident has been resolved. Oct 24, 08:40 PDT Update - Operations are back to normal and queues are cleared. We'll continue to monitor. Oct 24, 07:47 PDT Update - Queues are being worked through, we continue to monitor resolution. Oct 24, 07:14 PDT Monitoring - We have identified processing delays for some messages in our US region. A fix has been deployed and we…
Oct 8, 06:00 PDT Resolved - Between 12:55 UTC and 13:07 UTC, customers may have experienced email sending failures in the US region. A deployment of new code caused our sending pipeline to temporarily reject some email submissions with HTTP 500 or SMTP 451 errors (~ 2.5% of requests). Our team quickly identified the issue, rolled back the deployment, and restored normal service. Traffic was immedi…
Sep 30, 05:13 PDT Resolved - This incident has been resolved. Sep 30, 04:46 PDT Update - We are continuing to monitor for any further issues. Sep 30, 04:46 PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep 30, 04:15 PDT Identified - The issue has been identified and a fix is being implemented. Sep 30, 03:57 PDT Investigating - We are currently investigating this is…
Sep 12, 08:21 PDT Resolved - All systems are operating normally at this time. Our engineers continue to monitor our systems for any recurrence or new issues. Sep 12, 07:48 PDT Update - Systems have normalized, we are continuing to monitor for any issues. Sep 12, 06:57 PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep 12, 06:42 PDT Update - Error rates are normalizi…
Sep 12, 01:25 PDT Resolved - This incident has been resolved. Sep 12, 00:29 PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep 11, 23:26 PDT Investigating - We are currently investigating this issue.
Sep 11, 19:19 PDT Resolved - This incident has been resolved. Sep 11, 19:07 PDT Update - We are continuing to monitor for any further issues. Sep 11, 19:07 PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep 11, 18:00 PDT Update - The issue has been identified and we continue to work on a fix for this issue. Sep 11, 17:15 PDT Identified - The issue has been identifie…