Sep 14, 03:13 PDT Resolved - This incident has been resolved. Sep 14, 02:55 PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep 14, 02:15 PDT Investigating - We are currently investigating this issue.
Sep 4, 07:33 PDT Resolved - This incident has been resolved. Sep 4, 07:21 PDT Monitoring - A fix has been implemented and we are monitoring the results. Sep 4, 07:16 PDT Investigating - We are currently investigating this issue.
Sep 4, 05:54 PDT Resolved - Microsoft has resolved the underlying issue, we are seeing deliveries to M365 process normally. Sep 4, 05:22 PDT Update - We are continuing to monitor for any further issues. Sep 4, 05:20 PDT Monitoring - Starting around 08:00 UTC, Microsoft began experiencing an incident causing an increased volume of deferred emails across all M365 regions. The affected responses are…
Aug 31, 15:01 PDT Resolved - Event queues have caught up and events are processing normally. Aug 31, 14:28 PDT Update - The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved within the hour. Aug 31, 13:43 PDT Update - The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. Au…
Aug 27, 14:16 PDT Resolved - This incident has been resolved. Aug 27, 14:00 PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug 27, 13:45 PDT Identified - We have identified the issue and working on restoring service. Aug 27, 13:38 PDT Investigating - We are currently investigating an outage in our EU datacenter
Aug 20, 10:31 PDT Resolved - This incident has been resolved. Aug 20, 10:09 PDT Update - GCP has put a mitigation in place, we are monitoring the results. At this time we are experiencing no impacts. All delayed webhooks and logs have been processed. Aug 20, 09:30 PDT Update - Outbound delivery is operating normally. Currently there are delays for event logs and some webhooks. Aug 20, 09:19 PDT Mo…
Aug 17, 13:18 PDT Resolved - We have received confirmation that an external issue impacting email delivery to Microsoft 365 domains has been resolved. Impacted messages would have received an error stating "5.7.511 Access denied, banned sender" between Friday, August 14th and Monday, August 17th. Any failed messages will need to be resent.Information on retrying messages can be found in our Help C…
Aug 11, 00:07 PDT Resolved - This incident has been resolved. Aug 10, 23:54 PDT Monitoring - A fix has been implemented and we are monitoring the results. Aug 10, 22:32 PDT Identified - The issue has been identified and a fix is being implemented. Aug 10, 22:32 PDT Investigating - We are currently experiencing a denial of service attack against our click and open tracking servers in our US regions…
Jul 24, 06:49 PDT Resolved - All delayed messages have been processed. Systems are operating normally Jul 24, 06:18 PDT Monitoring - A fix has been implemented and we are monitoring the results. Delayed messages are being processed. Jul 24, 06:16 PDT Update - We are continuing to work on a fix for this issue. Jul 24, 05:38 PDT Identified - The issue has been identified and a fix is being implement…
Jul 13, 12:56 PDT Resolved - This incident has been resolved. Jul 13, 12:45 PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul 13, 12:24 PDT Identified - The issue has been identified and a fix is being implemented. Jul 13, 11:51 PDT Update - We are continuing to investigate this issue. Jul 13, 11:23 PDT Investigating - We are currently investigating this issue.
Jul 10, 13:11 PDT Resolved - This incident has been resolved. Jul 10, 12:58 PDT Monitoring - A fix has been implemented and we are monitoring the results. Jul 10, 12:48 PDT Update - A fix is in the process of being rolled out to impacted regions. Jul 10, 12:33 PDT Update - We are continuing to work on a fix for this issue. Jul 10, 11:59 PDT Update - We are continuing to work on a fix for this issu…
Jun 25, 13:35 PDT Resolved - This incident has been resolved. Jun 25, 13:24 PDT Monitoring - A fix has been implemented and we are monitoring the results. Jun 25, 13:21 PDT Identified - The issue has been identified and a fix is being implemented. Jun 25, 13:03 PDT Update - We are continuing to investigate this issue. Jun 25, 12:21 PDT Investigating - We are currently investigating an issue with e…
Jun 23, 09:09 PDT Resolved - This incident has been resolved. Jun 23, 08:56 PDT Monitoring - A fix has been implemented and we are monitoring the results. Jun 23, 08:25 PDT Update - We are continuing to work on a fix for this issue. Some customers may see log delays. Outbound processing, inbound processing, and webhook delivery continue operating normally. Jun 23, 07:52 PDT Update - We are continu…
Jun 18, 03:24 PDT Resolved - This incident has been resolved. Jun 18, 03:11 PDT Monitoring - A fix has been implemented and we are monitoring the results. Jun 18, 02:53 PDT Identified - The issue has been identified and a fix is being implemented. Jun 18, 02:11 PDT Update - We are continuing to investigate this issue. Jun 18, 01:34 PDT Investigating - Customers using the events/logs APIs or viewin…
Jun 16, 10:34 PDT Resolved - This incident has been resolved. Jun 16, 09:16 PDT Monitoring - A fix has been implemented and we are monitoring the results. Jun 16, 08:48 PDT Update - We are continuing to investigate this issue. Jun 16, 08:08 PDT Update - We are continuing to investigate this issue. Jun 16, 07:28 PDT Investigating - Logs are currently experiencing delays of 15 minutes in Mailgun's U…
Jun 5, 07:15 PDT Resolved - This incident has been resolved. Jun 5, 07:04 PDT Monitoring - A fix has been implemented and we are monitoring results. Outbound processing, inbound processing, and webhook delivery continue operating normally. Jun 5, 06:26 PDT Investigating - Logs are currently experiencing delays of 15 minutes in Mailgun's US region. Outbound processing, inbound processing, and webho…
Jun 4, 14:04 PDT Resolved - This incident has been resolved. Jun 4, 13:48 PDT Monitoring - Logs are flowing normally and engineers continue to monitor. Jun 4, 12:52 PDT Update - We are continuing to investigate this issue. Outbound processing, inbound processing, and webhook delivery continue to operate normally. Jun 4, 11:42 PDT Update - We are continuing to investigate this issue. Jun 4, 11:01 P…
May 25, 08:55 PDT Resolved - This incident has been resolved. May 25, 08:45 PDT Monitoring - A fix has been implemented and we are monitoring the results. May 25, 08:35 PDT Update - We are continuing to work on a fix for this issue. May 25, 07:46 PDT Identified - The issue has been identified and a fix is being implemented. May 25, 07:10 PDT Update - We are continuing to investigate this issue. Ma…
May 7, 11:42 PDT Resolved - This incident has been resolved. May 7, 05:40 PDT Monitoring - A fix has been implemented and we are monitoring the results. May 6, 12:46 PDT Update - We are continuing to work on a fix for this issue. May 6, 08:40 PDT Identified - Customers creating domains with Automatic Sender Security may have CNAME records with no corresponding TXT records reflecting DKIM keys. A f…
Apr 17, 10:15 PDT Resolved - This incident has been resolved. Apr 17, 10:05 PDT Update - We are continuing to monitor for any further issues. Apr 17, 10:05 PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr 17, 09:45 PDT Identified - The issue has been identified and a fix is being implemented.
Apr 15, 08:34 PDT Resolved - This incident has been resolved. Apr 15, 07:02 PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr 15, 06:42 PDT Identified - The issue has been identified and a fix is being implemented. Apr 15, 06:40 PDT Investigating - We are currently investigating an issue where customers making HTTPS requests to our API without Server Name Indicatio…
Apr 7, 10:42 PDT Resolved - This incident has been resolved. Elevated 500 errors beginning at 17:25 UTC resolved at 17:30 UTC Apr 7, 10:32 PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr 7, 10:30 PDT Identified - The issue has been identified and a fix is being implemented.
Mar 19, 11:53 PDT Resolved - A fix has been deployed and systems are back to normal. Mar 19, 11:43 PDT Identified - Some requests may be incorrectly failing with 401 error codes in our US region.
Mar 13, 05:49 PDT Resolved - The incident has been resolved. Mar 13, 05:33 PDT Monitoring - A fix has been implemented and we are monitoring the results. Mar 13, 05:19 PDT Identified - The issue has been identified and a fix is being implemented. Mar 13, 04:56 PDT Update - We are continuing to investigate this issue. Mar 13, 04:29 PDT Investigating - We are currently investigating this issue.
Feb 25, 13:45 PST Resolved - This incident has been resolved. Feb 25, 13:36 PST Monitoring - A fix has been implemented and we are monitoring the results. Feb 25, 12:25 PST Update - We are continuing to work on a fix for this issue. Feb 25, 11:47 PST Update - We are continuing to work on a fix for this issue. Feb 25, 11:30 PST Update - We are continuing to work on a fix for this issue. Feb 25, 11:…
Nov 29, 01:56 PST Resolved - This incident has been resolved. Nov 29, 01:02 PST Update - Logs are currently experiencing delays of 20 minutes in Mailgun's EU region. Outbound processing, inbound processing, and webhook delivery are operating normally. Nov 29, 00:38 PST Identified - Logs are currently experiencing delays of 15 minutes in Mailgun's EU region. Outbound processing, inbound processing,…
Nov 28, 11:14 PST Resolved - All systems are operating normally. Nov 28, 10:54 PST Update - Events are processing normally without delay. We will continue to monitor the performance of the logging system. Nov 28, 10:26 PST Update - Logs are currently delayed by 20 minutes due to elevated sending volumes. Outbound sending, inbound messages, and webhooks are not impacted. Nov 28, 09:56 PST Update -…
Nov 28, 09:56 PST Resolved - Events are processing normally. Nov 28, 09:19 PST Monitoring - Events are processing normally, we continue to monitor as we see elevated send volumes. Nov 28, 08:30 PST Identified - Logs are currently experiencing delays of 15 minutes in Mailgun's US region. Outbound processing, inbound processing, and webhook delivery are operating normally.
Nov 27, 03:07 PST Resolved - This incident has been resolved. Nov 27, 02:49 PST Update - We continue to monitor while the system processes delayed events. Nov 27, 02:21 PST Monitoring - A fix has been implemented and we are monitoring the results. The system continues to work through the delayed logging events backlog. Nov 27, 01:57 PST Update - Engineers are continuing to implement a fix for this…
Nov 13, 02:30 PST Resolved - On November 13th, Mailgun incorrectly rejected a subset of inbound emails with a 550 "recipient rejected" error. Senders received bounce notifications even though delivery should have succeeded.Affected timeframes:US region: 05:14 to 06:41 UTC and 14:55 to 15:48 UTCEU region: 14:55 to 15:48 UTCBased on our analysis, approximately 25% of US inbound traffic and 50% of EU…