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Elevated error rates across paid ChatGPT plans
Status: ResolvedAll affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.Affected components Conversations (Operational)
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File upload errors in ChatGPT
Status: ResolvedAll affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.Affected components File uploads (Operational)
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Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences
Status: ResolvedAll affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.Affected components ChatGPT Work (Operational) dots (Operational)
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Elevated errors for GPT Image 2 API image edits
Status: ResolvedAll affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.Affected components Images (Operational)
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Degraded Performace on ChatGPT Work
Status: ResolvedAll affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.Affected components ChatGPT Work (Operational)
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6.1 Sol Degraded Model Performance
Status: ResolvedAll affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.Affected components Responses (Operational) Batch (Operational) Chat Completions (Operational)
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Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories
Status: ResolvedThe issue is now resolved.
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Elevated error rates for Ads POST requests
Status: ResolvedAll impacted services have now fully recovered.Affected components Ads API (Operational)
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Degraded experience with ChatGPT app connections using CIMD
Status: ResolvedAll impacted services have now fully recovered.Affected components Connectors/Apps (Operational)
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Help Center Chat Support Degraded
Status: ResolvedAll impacted services have now fully recovered.
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Delays in customer support responses
Status: ResolvedAll impacted services have now fully recovered.
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New Ad Accounts failing to provision admins
Status: ResolvedAll impacted services have now fully recovered.Affected components Ads Manager (Operational) Ads API (Operational)
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Degraded Performance of Dots on Enterprise
Status: ResolvedAll impacted services have now fully recovered.Affected components dots (Operational)
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Elevated ChatGPT conversation and Responses API errors
Status: ResolvedAll impacted services have now fully recovered.Affected components Conversations (Operational) Responses (Operational)
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Elevated FedRAMP API error rates for Astra and Sol
Status: ResolvedAll impacted services have now fully recovered.Affected components FedRAMP (Operational)
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Elevated error rates for gpt-5.6-luna API requests
Status: ResolvedAll impacted services have now fully recovered.Affected components Chat Completions (Operational) Responses (Operational)
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Degraded performance in ChatGPT, Codex, and APIs
Status: ResolvedAll impacted services have now fully recovered.Affected components Realtime (Operational) Files (Operational) Conversations (Operational) Moderations (Operational) Responses (Operational) Agent (Operational) Space (Operational) Decisions (Operational) Embeddings (Operational) Image Generation (Operational) Codex API (Operational) File uploads (Operational) Codex Web (Operational) C…
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Authentication errors for some users
Status: ResolvedOn October 20, from 9:35 to 10:35 a.m. PDT, some users near Illinois experienced authentication errors with the API, ChatGPT, and Codex. We rolled back a configuration change, and service was restored.Affected components Login (Operational)
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File Download errors
Status: ResolvedAll impacted services have now fully recovered.Affected components Images (Operational) Files (Operational) Responses (Operational) Image Generation (Operational) File uploads (Operational)
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Delayed Costs data in the Compliance API
Status: ResolvedAll impacted services have now fully recovered.Affected components Compliance API (Operational)
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Widespread feature degradation
Status: ResolvedAll impacted services have now fully recovered.Affected components Login (Operational)
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Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst
Status: ResolvedAll impacted services have now fully recovered.Affected components Images (Operational)
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Degraded performance in Codex and ChatGPT Work
Status: ResolvedAll impacted services have now fully recovered.Affected components Codex in ChatGPT Desktop (Operational) ChatGPT Work (Operational)
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Degraded performance in GPT-6.1 Sol Codex and Work mode
Status: ResolvedWe have resolved the issue causing degraded performance with GPT-6.1 Sol in Codex and ChatGPT Work.Affected components Codex API (Operational) ChatGPT Work (Operational) Codex Web (Operational) CLI (Operational) VS Code extension (Operational)
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Delayed Costs data in the Compliance API
Status: ResolvedAll impacted services have now fully recovered.Affected components Compliance API (Operational)
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Some ChatGPT content may be unavailable on Android
Status: ResolvedAll impacted services have now fully recovered.Affected components Conversations (Operational)
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Workspace admins may be unable to manage plugins
Status: ResolvedAll impacted services have now fully recovered.Affected components Connectors/Apps (Operational)
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Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs.
Status: ResolvedAll impacted services have now fully recovered.Affected components ChatGPT Work (Operational) Conversations (Operational) GPTs (Operational)
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Elevated errors with GPT-5.6 Instant in FedRAMP workspaces
Status: ResolvedAll impacted services have now fully recovered.Affected components FedRAMP (Operational)
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Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivity
Status: ResolvedAll impacted services have now fully recovered.Affected components dots (Operational)