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Oracle Cloud Infrastructure Status

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Oracle Cloud Infrastructure Virtual Cloud Network (VCN) | US East (Ashburn) | 210f910e

Mar0505:12 UTCResolved - We have resolved the issue which affected multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region. Oracle engineers have validated that service functionality is now restored.Customer Impact: During the impact window, customers may have experienced issues when attempting to connect to or perform service management operations on resources hosted i…

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Networking | US East (Ashburn) | f4c0b86b

Mar0409:24 UTCResolved - Our engineering teams have applied mitigations to address the service disruption which was affecting multiple Oracle Cloud Infrastructure (OCI) services in the US East (Ashburn) region, including the Oracle Cloud Network Infrastructure issue that started at 13:24 UTC on March 3rd. Oracle engineers have validated and confirmed that services functionality has been fully rest…

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Oracle Cloud Network Infrastructure | Saudi Arabia West (Jeddah) | 2b39f072

Oct3009:11 UTCResolved - We have identified and resolved the issue which affected Oracle Cloud Infrastructure services in the Saudi Arabia West (Jeddah) region.Customer Impact: During the impact time frame, customers may have experienced issue while accessing or using their OCI service resources. If you continue to experience any issues, please reach out to Oracle Support by creating a Service Req…

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Networking | Multiple Regions | CN-6256486

Apr2822:58 UTCResolved - We are aware of power issues affecting parts of Europe, particularly Spain and Portugal. The Oracle Data Centers in Madrid remain operational, with no outage being reported for our Cloud Services. There is risk of 3rd party internet provider connectivity issues due to instability in the region. We are in close contact with local providers and continue to monitor the situat…

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Oracle Cloud Infrastructure Compute | Multiple Regions | 68cc9191

Jul2316:23 UTCResolved - We confirm that the issue with Oracle Cloud Infrastructure (OCI) service resources, caused by the global issue affecting CrowdStrike Falcon software, has been mitigated. We encourage any affected customers to review CrowdStrike's Statement on Falcon Content Update for Windows Hosts: (https://www.crowdstrike.com/falcon-content-update-remediation-and-guidance-hub/), which co…

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Multiple Services | France South (Marseille) | 32996a31

Apr2419:46 UTCResolved - We identified and resolved an issue that affected multiple Oracle Cloud Infrastructure (OCI) services in the France South (Marseille) region. Oracle engineers have validated that service access and functionality are now restored. If you continue to experience any issues, please reach out to Oracle Support.Customer Impact: Customers may have been unable to access their OCI…

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Multiple Services | India West (Mumbai) | 9d3c3a6f

Apr2417:28 UTCResolved - We've resolved the issue that affected OCI services in the India West (Mumbai) region. Oracle engineers have validated that service access and functionality are now fully restored. If you continue to experience any issues, please reach out to Oracle Support.Customer Impact: Customers may have been unable to use or connect to some OCI services in the region.Further updates…

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Multiple Services | Saudi Arabia West (Jeddah) | 993acbc3

Apr1024:36 UTCResolved - Network health monitoring confirms that network impact is now resolved in the Saudi Arabia West (Jeddah) region. Oracle engineers have validated that access and functionality are restored for the affected OCI services, and will continue to closely monitor regional network health.Customer Impact: Customers may have been unable to access or use their Oracle Cloud Infrastruct…

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Multiple Services | South Africa Central (Johannesburg) | f71b92e7

Mar2122:24 UTCResolved - We've validated that, following the capacity add in South Africa Central (Johannesburg) and further networking adjustments made by OCI engineers, network performance has remained stable for OCI services since March 19, 2024 at 15:34 UTC. Service functionality and network stability have been restored. OCI service teams will continue to closely monitor service health while I…

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Multiple Services | US West (San Jose) | 7375601f

Mar2103:09 UTCResolved - We have mitigated the issue affecting the multiple services in Oracle Cloud Infrastructure in the US West (San Jose) region and have confirmed that all services have been restored.Customer Impact: Customers may have been unable to access or use OCI services in the affected region. If customers are still experiencing issues, please contact Customer Support.Further updates w…

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Multiple Services | US East (Ashburn) | 85eafb9a

Feb0611:30 UTCResolved - We have mitigated the issue affecting the Oracle Cloud Infrastructure Compute service in the US East (Ashburn) region and have confirmed that all services have been restored.Customer Impact: During the incident, some customers may have been unable to launch new instances or restart the bare metal host.Further updates will be provided as events warrant.Start Time : February…

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Networking | US East (Ashburn) | 944a079f

Feb0218:53 UTCResolved - We've mitigated the issue that impacted Oracle Cloud Network Infrastructure in the US East (Ashburn) region. Our engineers have confirmed that service health is fully restored.Customer Impact: Customers may have encountered connectivity issues when attempting to access a small subset of OCI services that rely on external content delivery networks (CDNs). If you continue to…

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Multiple Services | US East (Ashburn) | 5b50803f

Jan3019:44 UTCResolved - Impact is now fully mitigated for the affected OCI services in the US East (Ashburn) region with all services reporting full recovery.Customer Impact: Customers were unable to use or connect to OCI services in the US East (Ashburn) region. Further updates will be provided as events warrant.Start Time : January 30, 2024 14:44 UTCEnd Time : January 30, 2024 19:37 UTCReferenc…

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Multiple Services | India West (Mumbai) | 730d563d

Jan1424:03 UTCResolved - We have identified and recovered from an issue impacting Service Gateway in the India West (Mumbai) region.Customer Impact: Some services may have been inaccessible for approximately 8 minutes. If customers are still experiencing issues, please contact Customer Support.Further updates will be provided as events warrant.Start Time : January 13, 2024 22:42 UTCReference Numbe…

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Multiple Services | UK West (Newport) | be602230

Jan1306:23 UTCResolved - We have mitigated the issue affecting several OCI services in the UK West (Newport) region and have confirmed that all services have been restored. Customer Impact: If you are continuing to experience issues, please contact Oracle Support.Further updates will be provided as events warrant.Start Time : January 12, 2024 21:17 UTCEnd Time : January 13, 2024 06:01 UTCReference…

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Multiple Services | Netherlands Northwest (Amsterdam) | 72d5dece

Jan0606:53 UTCResolved - We have mitigated the issue affecting the Netherlands Northwest (Amsterdam) region and have confirmed that all services have been restored.Customer Impact: If customers are still experiencing issues, please contact Customer Support.Further updates will be provided as events warrant.Start Time : January 06, 2024 02:50 UTCEnd Time : January 06, 2024 05:35 UTCReference Number…

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Oracle Cloud VMware Solution | Multiple Regions | 2f20f934

Nov1603:24 UTCResolved - We identified the issue that affected Oracle Cloud VMware Solution in your region, and we've confirmed that service has been restored.Customer Impact: Customers that have the VMware HCX feature selected during Software Defined Data Center (SDDC) provisioning may have been unable to use the Oracle Cloud VMware Solution service. Customers may have also been unable to upgrade…

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Networking | UK South (London) | cd35031e

Nov1513:37 UTCResolved - As of 13:30 15 Nov 2023 UTC, we have mitigated the issue affecting the UK South (London) region and have confirmed that all services have recovered.Customer Impact: If customers are still experiencing issues, please contact Customer Support.Further updates will be provided as events warrant.Start Time : November 15, 2023 10:29 UTCEnd Time : November 15, 2023 13:30 UTCRefer…

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Multiple Services | US East (Ashburn) | CN-1640259

Nov0902:50 UTCResolved - We have mitigated the issue affecting US East (Ashburn) region and have confirmed that all services have recovered at this time. Customer Impact: If you are still experiencing issues, please contact Oracle support. Further updates will be provided as events warrant.Start Time : November 09, 2023 24:17 UTCEnd Time : November 09, 2023 02:48 UTCReference Number: CN-1640259Nov…

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Multiple Services | Multiple Regions | CN-1639278 (51ca110a)

Nov0823:36 UTCResolved - We've mitigated the issue that affected Oracle Exadata Cloud at Customer and Exadata Cloud Services in your region.Customer Impact: Affected customers may have been unable to perform lifecycle management operations. The availability of Oracle Exadata Cloud at Customer databases and racks were unaffected.Further updates will be provided as events warrant.Start Time : Novemb…

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Oracle Cloud Infrastructure Virtual Cloud Network (VCN) | Multiple Regions | 2e52437c

Nov0722:57 UTCResolved - We have mitigated the issue affecting Oracle Cloud Infrastructure (OCI) services in the UAE Central (Abu Dhabi), South Africa (Johannesburg), Spain Central (Madrid), and Mexico Central (Queretaro) regions and have confirmed that all services have been restored.Customer Impact: Customers may have been unable to use or connect to some OCI services in the affected regions.Fur…

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Multiple Services | US West (San Jose) | 6e5cb161

Nov0502:24 UTCResolved - We have mitigated the issue affecting the US West (San Jose) region and have confirmed that all services have been restored. If customers are still experiencing issues, please contact Support.Customer Impact: Customers may have been unable to use or connect to some OCI services in the region.Further updates will be provided as events warrant.Start Time : November 05, 2023…

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Oracle Identity Cloud | US West (Phoenix) | CN-1585993

Oct2607:01 UTCResolved - We have mitigated the issue affecting the US West (Phoenix) region.Customer Impact: If you are still experiencing issues, please contact Customer Support.Further updates will be provided as events warrant.Start Time : October 26, 2023 01:47 UTCEnd Time : October 26, 2023 06:21 UTCReference Number: CN-1585993Oct2606:29 UTCIdentified - We have mitigated the customer impact i…

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Multiple Services | Sweden Central (Stockholm) | CN-1570308

Oct2120:03 UTCResolved - We have confirmed that as of 19:54, 21 Oct 2023 UTC, the network connectivity issue affecting the Sweden Central (Stockholm) region has been mitigated and all impacted services have successfully recovered.Customer Impact: If you are still experiencing issues, please contact Customer Support.Further updates will be provided as events warrant.Start Time : October 21, 2023 17…

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Networking | US West (San Jose) | 1d393583

Oct1319:00 UTCResolved - We identified and resolved an issue that affected Oracle Cloud Network Infrastructure in the US West (San Jose) region.Customer Impact: Affected customers may have experienced latency and intermittently received 5XX-type errors when performing service management operations.Further updates will be provided as events warrant.Start Time : October 13, 2023 16:40 UTCEnd Time :…