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python SDK degraded on Identity Verification APIs
Status: ResolvedA fix is deployed. This incident has been resolved.Affected components API - Production (Operational)
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Virtual Account perfomance degradation (UK and Europe)
Status: ResolvedThis incident has been resolved. Our services have returned to normal operations.
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Transaction Updates Delayed
Status: ResolvedThis incident is now resolved. The underlying issue has been fully mitigated, and all delayed default update webhooks have now been delivered. New item connections and their initial and historical transaction webhooks are firing normally, and new transaction updates, including default update webhooks, are being processed normally.Affected components API - Production (Operational)
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Transfer Status Upates Delays
Status: ResolvedAll impacted ACH and Same-day ACH transfers's status have been updated to posted. They will be marked as settled later today.
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Payouts/Refunds API degraded
Status: ResolvedThis incident has been resolved.
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Link performance degradation
Status: ResolvedThis incident has been resolved.
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Elevated dashboard.plaid.com error rates
Status: ResolvedSSO and Google logins in the Plaid Dashboard are now performing as normal.Affected components Dashboard (Operational)
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Maintenance: Scheduled maintenance - JUL-15: infrastructure upgrades
Status: CompleteThe scheduled maintenance has been completed.Affected components API - Production (Operational)
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Elevated API errors
Status: ResolvedThis incident has been resolved.
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Service Disruption Impacting Chase connections
Status: ResolvedThis incident has been resolved.
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Service Disruption Impacting Wells Fargo connections
Status: ResolvedThis incident has been resolved.
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IDV Performance Degradation
Status: ResolvedThis incident has been resolved.
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Elevated Item add errors
Status: ResolvedThis incident has been resolved.Affected components API - Production (Operational)
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Service Disruption Impacting Wells Fargo connections
Status: ResolvedThis incident has been resolved.
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Maintenance: Chase Scheduled Maintenance
Status: CompleteMaintenance has completedAffected components API - Production (Under maintenance)
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Maintenance: Scheduled maintenance : 07-01 : MongoDB Upgrade
Status: CompleteMaintenance has completedAffected components API - Sandbox (Under maintenance) API - Production (Under maintenance)
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Maintenance: Chase Scheduled Maintenance
Status: CompleteMaintenance has completedAffected components API - Production (Under maintenance)
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Maintenance: Chase Scheduled Maintenance
Status: CompleteMaintenance has completedAffected components API - Production (Under maintenance)
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Elevated Item add errors
Status: ResolvedThis incident has been resolved.Affected components API - Production (Operational)
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Maintenance: Chase Scheduled Maintenance
Status: CompleteMaintenance has completedAffected components API - Sandbox (Under maintenance) API - Production (Under maintenance)
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Service Disruption Impacting Wells Fargo connections
Status: ResolvedThis incident has been resolved.Affected components API - Production (Operational)
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Maintenance: Chase Scheduled Maintenance
Status: CompleteMaintenance has completedAffected components API - Production (Under maintenance)
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Service Disruption Impacting Chase connections
Status: ResolvedThis incident has been resolved.
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Issues retrieving invoices on the Dashboard Billing page
Status: ResolvedWe experienced problems retrieving invoices on the Billing section of the Plaid dashboard between Thursday, May 21, 2026 12:00 PT - Tuesday, May 26, 2026 15:40 PT. This incident has been resolved.Affected components Dashboard (Operational) API - Sandbox (Operational) API - Production (Operational) Plaid Portal (Operational)
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Service Disruption Impacting Chase connections
Status: ResolvedThis incident has been resolved.
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Transaction Updates Delayed
Status: ResolvedThis incident has been resolved.
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Increased Transactions webhook latency
Status: ResolvedThis incident has been resolved.
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Maintenance: Chase Scheduled Maintenance
Status: CompleteMaintenance has completedAffected components API - Production (Under maintenance)
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Elevated API errors on signal/evaluate and protect/compute
Status: ResolvedThis incident has been resolved.Affected components API - Production (Operational)
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Dashboard sessions are degraded
Status: ResolvedWe are experiencing elevated error rates on the Plaid Dashboard. We are actively investigating this issue.