Aug 25, 14:51 UTC Resolved - With no further issues observed for the past 30 minutes, the incident has been resolved. We will follow up soon with a root cause analysis. If you believe you experienced an impact related to this incident, please report it to PubNub Support at support@pubnub.com. Aug 25, 14:10 UTC Monitoring - As of 13:55 UTC, the issue affecting Publish and Subscribe services in the…
Aug 15, 08:00 UTC Completed - The scheduled maintenance has been completed. Aug 15, 05:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 13, 17:04 UTC Update - We will be undergoing scheduled maintenance during this time. Aug 13, 17:03 UTC Update - We will be undergoing scheduled maintenance during this time. Aug 13, 17:00 UTC Scheduled…
Aug 14, 14:29 UTC Resolved - From 13:55 to 14:15 UTC, users globally may have experienced errors with failure on Publish, and published messages may not have been received by subscribers. We also experienced errors and failures with PubNub Functions, and delays with Events & Actions during the period. Services have returned to normal and we are actively monitoring.A root cause analysis will be pub…
Jun 10, 20:45 UTC Resolved - Services have returned to normal. A root cause analysis will be published in the coming days. If you believe you were impacted and would like to speak with us, please report impact to support@pubnub.com. Jun 10, 20:27 UTC Monitoring - The PubNub Technical Staff identified that failures are limited to publishes from US-East and has identified, have applied a fix, and ar…
Jun 9, 14:00 UTC Resolved - From 13:20 to 13:48 UTC, users globally may have experienced errors with failure on Publish, and published messages may not have been received by subscribers. We also experienced errors and failures with PubNub Functions, and delays with Events & Actions during the period. Services have returned to normal and we are actively monitoring.A root cause analysis will be publ…
Mar 24, 21:12 UTC Resolved - The incident has been resolved. If you believe you were impacted by the incident and wish to discuss it with our team, please contact us by email at support@pubnub.com Mar 24, 20:21 UTC Investigating - As of 19:27 UTC, we are investigating reports of connectivity issues affecting a subset of subscriptions across several global regions. While the majority of the PubNub…
Mar 7, 08:00 UTC Completed - The scheduled maintenance has been completed. Mar 7, 05:05 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 4, 20:00 UTC Scheduled - The PubNub Admin Portal (admin.pubnub.com) will be undergoing a 3 hour scheduled maintenance on Saturday, March 7, 2026 from 5:00 AM UTC until 8:00 AM UTC.There will be NO interru…
Jan 1, 01:00 UTC Resolved - The incident has been resolved. Published messages continue to be written to history storage normally. No messages were lost during the incident. If you believe you were impacted by the incident and wish to discuss it with our team, please contact us by email at support@pubnub.com Jan 1, 00:44 UTC Monitoring - A fix has been applied and we are monitoring the results. Pu…
Nov 20, 16:30 UTC Resolved - Increased errors (5XX) observedOn Nov. 20, 2025 between 16:36 UTC and 16:48 UTC, publish and replication errors (5xx) were observed in North American and Asia Pacific regions, and immediately resolved.Please contact support@pubnub.com if you believe you were impacted by the issue and would like to discuss it with our team.
Oct 20, 23:48 UTC Resolved - This incident has been fully resolved. Our infrastructure provider has restored normal operations, and all systems are functioning as expected. Service performance and reliability have returned to pre-event levels. PubNub continues to monitor systems closely to ensure ongoing stability and we will provide an RCA in in the next couple of day.Thank you for your patience…
Oct 20, 09:19 UTC Resolved - With no further issues observed for the past 30 minutes, the incident has been resolved. We will follow up soon with a root cause analysis. If you believe you experienced an impact related to this incident, please report it to PubNub Support at support@pubnub.com. Oct 20, 08:45 UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct 20, 07:58…
Oct 17, 08:06 UTC Resolved - There have been no further issues for the past 45 minutes. We are resolving this issue, and we will follow up with a post-mortem soon. Oct 17, 07:08 UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct 17, 06:48 UTC Identified - The issue has been identified and a fix is being implemented. Oct 17, 06:42 UTC Investigating - We are currently…
Oct 6, 11:00 UTC Resolved - With no further issues observed, the incident has been resolved. We will follow up soon with a root cause analysis.If you believe you experienced an impact related to this incident, please report it to PubNub Support at support@pubnub.com. Oct 6, 10:36 UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct 6, 10:34 UTC Identified - The issue…
Sep 7, 19:02 UTC Resolved - The issues affected the Presence service from 18:14 - 18:17 UTC. We will follow up with a post-mortem soon.We apologize for the impact this may have had on your service. Please reach out to us by contacting PubNub Support (support@pubnub.com) if you wish to discuss the impact on your service. Sep 7, 18:45 UTC Monitoring - We experienced increased latencies and error rat…
Sep 2, 18:50 UTC Resolved - The issues affected the Presence service from 18:08 to 18:16 UTC. We will follow up with a post-mortem soon.We apologize for the impact this may have had on your service. Please reach out to us by contacting PubNub Support (support@pubnub.com) if you wish to discuss the impact on your service. Sep 2, 18:34 UTC Monitoring - At about 11:09, the Presence began to experienc…
Jul 31, 23:14 UTC Resolved - With no further issues observed, the incident has been resolved. We will follow up soon with a root cause analysis.If you believe you experienced an impact related to this incident, please report it to PubNub Support at support@pubnub.com. Jul 31, 22:44 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 31, 22:36 UTC Identified - The iss…
Jul 24, 15:30 UTC Resolved - Between 15:33-15:59 UTC we observed elevated levels of latency and errors with our presence service in our FRA region. The issue has been resolved and remains stable.We apologize for the impact this may have had on your service. Please reach out to us by contacting PubNub Support (support@pubnub.com) if you wish to discuss the impact on your service.
Jul 22, 18:18 UTC Resolved - Between 14:43-15:06 UTC we observed intermittent spikes in errors and latency with our presence service in our FRA region. The issue has been resolved and remains stable.
Jul 8, 18:16 UTC Resolved - With no further issues observed for the past 30 minutes, the incident has been resolved. We will follow up soon with a root cause analysis. If you believe you experienced an impact related to this incident, please report it to PubNub Support at support@pubnub.com. Jul 8, 17:46 UTC Monitoring - Services have returned to normal and we will continue monitoring for the next…
Jun 30, 15:01 UTC Resolved - With no further issues observed, the incident has been resolved. We will follow up soon with a root cause analysis.If you believe you experienced an impact related to this incident, please report it to PubNub Support at support@pubnub.com. Jun 30, 14:19 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun 30, 14:01 UTC Identified - The iss…
Jun 30, 09:32 UTC Resolved - With no further issues observed, the incident has been resolved. We will follow up soon with a root cause analysis.If you believe you experienced an impact related to this incident, please report it to PubNub Support at support@pubnub.com. Jun 30, 08:43 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun 30, 08:12 UTC Investigating - At a…
Jun 29, 17:15 UTC Resolved - On June 29, 2025 around 16:00 UTC we began seeing elevated latency and increased errors globally across all services. Our Engineers scaled-up resources and PubNub services returned to normal levels by 16:28 UTC.
Jun 27, 15:52 UTC Resolved - At approximately 14:02 - 14:09 UTC, PubNub services began experiencing elevated latencies and server errors in the Europe region. PubNub Technical Staff is investigated and the issue has resolved
Jun 27, 11:00 UTC Resolved - At approximately 11:10 - 11:20 UTC, PubNub services began experiencing elevated latencies and server errors in the Virginia region. PubNub Technical Staff investigated, and the issues is no longer occuring.
Jun 27, 10:38 UTC Resolved - With no further issues observed, the incident has been resolved. We will follow up soon with a root cause analysis.If you believe you experienced an impact related to this incident, please report it to PubNub Support at support@pubnub.com. Jun 27, 10:06 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun 27, 10:00 UTC Identified - The iss…
Jun 10, 18:30 UTC Resolved - Beginning at 18:33 UTC we observed increased latency and errors for our History service in one of our North America regions. Users in the affected region may have experienced failures with error or latency when making calls to the History endpoint. The issue has been resolved as of 19:07 UTC.We will publish a root cause analysis within the coming days. We sincerely apo…
Jun 2, 14:43 UTC Resolved - Starting at 12:20 UTC, we noticed an increase in errors and latency affecting the Presence service in the BOM and FRA regions. Our engineers investigated the issue and successfully restored the service completely, which has remained stable since 13:51 UTC.
May 22, 21:34 UTC Resolved - Beginning at 20:51 UTC, we detected increased errors and latency for traffic within a single availability zone in the US East region. Our engineers investigated the issue and successfully restored service, which has remained stable since 21:04 UTC.