Jul 28, 19:35 UTC Resolved - We've continued to observe no further issues and deploy failure reasons have been re-enabled. Jul 27, 23:58 UTC Update - No further issues have been observed since our fixes. The Dashboard and REST API remain fully operational. Deploy failure reasons are still disabled. We will update this incident once they are re-enabled. There are no further updates expected for tod…
Jul 24, 13:30 UTC Resolved - This incident has now been resolved. Jul 24, 11:44 UTC Update - We believe the issue was caused by an upstream provider. We're continuing to monitor the situation. Jul 24, 11:27 UTC Monitoring - We've observed recovery across all services and are now monitoring the situation. Jul 24, 11:16 UTC Investigating - We are investigating an infrastructure issue affecting servi…
Jul 20, 02:11 UTC Resolved - Builds failure rates have recovered. Resolving. Jul 20, 01:54 UTC Monitoring - We are now seeing a recovery in our build failure rate. We are continuing to monitor the issue. Jul 20, 00:55 UTC Identified - GitHub continues to report an outage, https://www.githubstatus.com. This is causing authentication failures when trying to deploy from a GitHub repository. Jul 20, 0…
Jul 19, 09:20 UTC Resolved - This incident has been resolved. Jul 19, 09:10 UTC Monitoring - Deployments have been consistently completing since approximately 08:40, and are returning to normal levels. We are monitoring for any other impacts. Jul 19, 08:29 UTC Update - We are continuing to work towards mitigating this issue, while also working with GitHub to resolve these deployment failures. Jul…
Jul 17, 00:14 UTC Resolved - This incident has been resolved. Jul 17, 00:13 UTC Monitoring - GitHub reports that they have mitigated their incident and are monitoring to ensure stability. Jul 16, 23:09 UTC Identified - GitHub has updated its status page to report degraded REST API availability: https://www.githubstatus.com/incidents/gxycch3076xk Jul 16, 22:42 UTC Update - We are continuing to inve…
Jul 15, 22:56 UTC Resolved - This incident has been resolved. Jul 15, 22:06 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 15, 21:55 UTC Identified - The issue has been identified and a fix is being implemented. Jul 15, 21:50 UTC Investigating - Some users enrolled in 2FA report login loops when attempting to access the Render dashboard. We're investigating.
Jul 15, 00:54 UTC Resolved - This issue has been resolved. Jul 15, 00:51 UTC Monitoring - We have identified the root cause of this issue and have made a change to resolve it. Our dashboard is back online. We are now monitoring the issue to ensure it is fully resolved. Jul 15, 00:22 UTC Investigating - We are currently investigating an issue with the availability of the Render Dashboard.
Jul 9, 18:44 UTC Resolved - This incident has been resolved. Jul 9, 18:18 UTC Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 02:00 UTC Completed - The scheduled maintenance has been completed. Jul 8, 01:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 1, 15:22 UTC Scheduled - We will be upgrading critical infrastructure on July 7th at 6:00 pm PDT (July 8th 0100 UTC). For up to 30 minutes, you will be unable to view, edit, create or deploy services and…
Jul 2, 19:59 UTC Resolved - Issuance has returned to expected performance and we've observed no further impact. Jul 2, 19:09 UTC Identified - Due to an ongoing LetsEncrypt incident, wildcard certificates may be slow to issue/renew. We are actively monitoring the situation.
Jun 24, 01:45 UTC Resolved - This has now been resolved. Customers will have seen an impact from Jun 22, 2026, at 11:50 UTC. Jun 24, 01:44 UTC Update - We are continuing to monitor for any further issues. Jun 24, 00:32 UTC Monitoring - We have rolled out a fix for this issue and are now monitoring it before confirming the resolution. Jun 24, 00:00 UTC Investigating - We are currently investigating…
Jun 19, 00:17 UTC Resolved - We have observed no further impact from the upstream LetsEncrypt issue over the last 4 hours. All Render systems are fully operational. Jun 18, 23:15 UTC Monitoring - We are no longer observing any impact from the LetsEncrypt incident. We continue to monitor. Jun 18, 21:06 UTC Identified - We are seeing slow or failing issuance of wildcard certificates due to an ongoin…
Jun 11, 20:32 UTC Resolved - This incident has been resolved. If you still have a stuck queued deploy, follow the instructions below under "Investigating" to clear the queue. It should then work again as expected going forward. Jun 11, 19:59 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun 11, 19:42 UTC Investigating - We are currently investigating the problem.Tr…
Jun 11, 19:17 UTC Resolved - This incident has been resolved. Jun 11, 19:06 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun 11, 18:56 UTC Investigating - We are currently investigating this issue.
Jun 11, 18:12 UTC Resolved - This incident has been resolved. Jun 11, 16:44 UTC Update - We are continuing to work on a fix for this issue.In the meantime, stuck deploys can be cleared with these steps:* Go into Workspace Settings* Change the Overlapping Deploy Policy to "Override"* Initiate a new deploy (which will then cancel the stuck deploy)* Change the Deploy Policy back to "Wait" Jun 11, 16:…
Jun 11, 14:57 UTC Resolved - This incident has been resolved. Jun 11, 14:56 UTC Monitoring - A fix has been implemented, and we are continuing to monitor.Auto-deploys would have been affected/missed by these delays and will need to be retriggered. Jun 11, 14:37 UTC Investigating - We are currently investigating delays across the platform affecting builds, deploys, and webhooks.
Jun 9, 21:09 UTC Resolved - This incident has been resolved. Jun 9, 20:55 UTC Monitoring - We're seeing evidence of recovery and are continuing to monitor the situation. Jun 9, 20:01 UTC Investigating - We are currently investigating this issue.
Jun 5, 17:14 UTC Resolved - This incident has been resolved. Jun 5, 16:48 UTC Monitoring - We're seeing signs of recovery. Please try redeploying any affected services. Jun 5, 16:21 UTC Investigating - We are currently investigating this issue.
Jun 5, 00:39 UTC Resolved - Outstanding emails have been sent and processing has returned to expected operation. Jun 4, 23:43 UTC Update - Our provider has resolved the delay and backlogged emails are being processed.We're continuing to monitor. Jun 4, 23:38 UTC Monitoring - Our email provider is experiencing delays in sending emails. Emails will still be delivered after that delay. This impacts v…
Jun 1, 21:45 UTC Resolved - This incident has been resolved. Jun 1, 21:32 UTC Monitoring - We're seeing recovery and are monitoring. Jun 1, 21:25 UTC Investigating - We are currently investigating this issue. It affects metrics only. Logs are unaffected.
May 27, 02:00 UTC Completed - The scheduled maintenance has been completed. May 27, 01:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 19, 14:33 UTC Scheduled - We will be upgrading critical infrastructure on May 26th at 6:00 pm PDT (May 27th 0100 UTC). For up to 30 minutes, you will be unable to view, edit, create or deploy services a…
May 22, 16:37 UTC Resolved - Our upstream provider has resolved the issue and custom domain provisioning has recovered. May 22, 16:25 UTC Monitoring - Our upstream provider has deployed a fix and we're seeing gradual recovery. May 22, 15:53 UTC Investigating - We are currently investigating this issue.
May 20, 18:57 UTC Resolved - This incident has been resolved. May 20, 18:23 UTC Monitoring - A fix has been implemented and we are monitoring the results. May 20, 18:17 UTC Identified - The issue has been identified and a fix is being implemented. May 20, 18:01 UTC Investigating - We are currently investigating this issue.
May 12, 20:00 UTC Resolved - Between approximately 19:45 UTC and 20:30 UTC, logs may be unavailable in the Dashboard. For logs that are unavailable, logs were not streamed to third-party logging providers.
May 11, 17:18 UTC Resolved - This incident has been resolved. May 11, 17:11 UTC Monitoring - A fix has been implemented and we are monitoring the results. May 11, 17:07 UTC Investigating - We are currently investigating this issue.
May 8, 21:06 UTC Resolved - Let's Encrypt has resumed certificate issuance. May 8, 20:22 UTC Monitoring - Due to an ongoing incident, Let's Encrypt has paused all certificate issuance. This primarily impacts wildcard domains on Render. In rare instances, non-wildcard custom domains may be using Let's Encrypt for their certificates.
May 7, 02:54 UTC Resolved - Everything is back to normal, and the incident is now resolved. We are planning long-term mitigations to prevent this issue from recurring, and we will share the results of our investigation with all affected customers. May 7, 02:47 UTC Update - All affected instances are back online, though a few databases may still show a stale 'Unready' status. We are working to refr…
Apr 23, 17:21 UTC Resolved - This incident has been resolved. Apr 23, 17:06 UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr 23, 16:59 UTC Identified - The issue has been identified and a fix is being implemented. Apr 23, 16:51 UTC Investigating - We are investigating an issue where new services created in the Oregon region are taking longer than usual to deploy.
Apr 16, 23:51 UTC Resolved - This incident has been resolved. Apr 16, 23:36 UTC Monitoring - A fix has been implemented and we are monitoring the results.
Apr 14, 16:04 UTC Resolved - This incident has been resolved. Apr 14, 15:12 UTC Identified - The issue has been identified and a fix is being implemented. Apr 14, 14:31 UTC Investigating - We are currently investigating reports of issues connecting BitBucket accounts/repos to Render. Existing services configured with a BitBucket repo are unaffected.