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Platform emails not being sent

Oct 24, 07:41 UTC Resolved - This incident has been resolved. Oct 24, 07:30 UTC Monitoring - We have applied a fix and see messages successfully delivering. We are monitoring for any further issues. Oct 24, 07:11 UTC Identified - Transactional emails for platform events, including but not limited to new account sign-up email confirmations, service build/deploy failure notifications, password reset…

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Degraded network performance

Oct 23, 17:34 UTC Resolved - This incident has been resolved. Oct 23, 16:14 UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct 23, 16:10 UTC Update - We are continuing to work on a fix for this issue. Oct 23, 16:09 UTC Update - We are continuing to work on a fix for this issue. Oct 23, 16:05 UTC Identified - We have identified degraded networking performance linked…

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Deploying from GitLab may intermittently fail

Oct 21, 00:29 UTC Resolved - This incident has been resolved. Oct 21, 00:08 UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct 20, 23:46 UTC Update - We are continuing to work on a fix for this issue. Oct 20, 22:23 UTC Update - We are continuing to work on a fix for this issue. Oct 20, 21:16 UTC Identified - The issue has been identified and a fix is being implement…

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Dashboard not updating in real time; Some Workflows SDK requests timing out

Oct 15, 22:33 UTC Resolved - This incident has been resolved. Oct 15, 21:53 UTC Monitoring - Our upstream provider has resolved the issue, and affected Render services have recovered. We’re continuing to monitor. Oct 15, 20:58 UTC Identified - We've identified an issue with an upstream cloud provider that is affecting real-time updates on Render. Since approximately 19:10 UTC:- Dashboard: Deploy s…

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Builds, deploys, and queued deploys are not starting in all regions

Oct 14, 22:18 UTC Resolved - This incident has been resolved. Oct 14, 21:43 UTC Monitoring - A fix has been implemented, and we are monitoring the results. Deploys and builds for services running on free instances continue to be paused. Oct 14, 20:57 UTC Update - Builds are failing to start again across all regions, and our team is still working to address the root cause. Deploys for free services…

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Render Maintenance Period

Oct 14, 21:19 UTC Completed - The scheduled maintenance has been deferred. We will post a subsequent notice when it is rescheduled. Oct 14, 01:16 UTC Scheduled - We will be upgrading critical infrastructure on October 14th at 6:00 pm PDT (October 15th 0100 UTC). For up to 60 minutes, you will be unable to view, edit, create or deploy services and databases. The REST API and one-off jobs will also…

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Render Maintenance Period

Oct 14, 01:14 UTC Completed - The scheduled maintenance has been completed. Oct 14, 01:13 UTC Update - This maintenance has been rescheduled for October 14th at 6:00 pm PDT (October 15th 0100 UTC). A separate status page notice for that work will be posted shortly. Oct 14, 01:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 6, 20:09 UTC…

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Degraded Dashboard Performance; Degraded builds & deploys in Oregon

Oct 3, 20:21 UTC Resolved - This incident has been resolved. Oct 3, 20:13 UTC Monitoring - Impacted components are recovering. We are monitoring the situation. Oct 3, 19:53 UTC Update - We are continuing to investigate this issue. Oct 3, 19:35 UTC Investigating - We are currently investigating this issue.

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Observing service instability from our upstream provider AWS in Oregon region

Sep 27, 03:01 UTC Resolved - This incident has been resolved. Sep 27, 02:17 UTC Update - All services, except for the free web services tier, have recovered. We continue to monitor. Sep 27, 01:36 UTC Monitoring - Our upstream provider has begun recovering. Services in Oregon are improving, and we're continuing to monitor. Sep 27, 01:24 UTC Investigating - We are currently investigating this issue.

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Build and deploy failures in Oregon

Sep 25, 18:38 UTC Resolved - Builds and deploys failed for a subset of services in Oregon. Services using a prebuilt Docker image and static sites were unaffected. Sep 25, 18:26 UTC Investigating - We are currently investigating this issue.

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Key Value service restarts

Sep 23, 23:30 UTC Resolved - Around 23:31 UTC on 2026-09-23, Key Value services created prior to 2024-03-05 were inadvertently restarted due to a configuration change on our end. No further restarts are planned or expected as a result of that change.

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Elevated Build and Deploy Times in the Oregon Region

Sep 9, 21:38 UTC Resolved - This incident has been resolved. Sep 9, 21:34 UTC Identified - The issue has been identified and a fix is being implemented. Sep 9, 21:32 UTC Update - We are continuing to investigate this issue. Sep 9, 21:31 UTC Update - We are continuing to investigate this issue. Sep 9, 21:26 UTC Investigating - We are currently investigating this issue.

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Degraded builds/deploys

Sep 2, 17:40 UTC Resolved - This incident has been resolved. Sep 2, 17:30 UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep 2, 17:19 UTC Investigating - We are currently investigating this issue.

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Render Maintenance Period

Sep 1, 23:16 UTC Completed - The scheduled maintenance has been completed. Sep 1, 23:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 31, 23:14 UTC Scheduled - We will be upgrading critical infrastructure on Sep 1, 2026 23:00 UTC. For up to 30 minutes, you may be unable to view, edit, create or deploy services and databases. The REST AP…

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Service instability in Singapore

Aug 31, 18:09 UTC Resolved - This incident has been resolved. Aug 31, 17:22 UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug 31, 16:33 UTC Update - Inbound traffic to Singapore services is impacted.Free service spin-ups (from idle) in Singapore have been temporarily disabled while we continue to investigate. Aug 31, 16:08 UTC Update - We've observed that deploys a…

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Deployment Issues

Aug 20, 19:40 UTC Resolved - This incident has been resolved. Aug 20, 17:45 UTC Update - We have observed full recovery. We are continuing to monitor for any further issues. Aug 20, 17:27 UTC Monitoring - We are observing recovery for builds and deploys in all regions. Builds, deploys, and spin-up for free web services have been re-enabled. Some customers may continue to see elevated latency while…

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Degraded dashboard performance

Jul 28, 19:35 UTC Resolved - We've continued to observe no further issues and deploy failure reasons have been re-enabled. Jul 27, 23:58 UTC Update - No further issues have been observed since our fixes. The Dashboard and REST API remain fully operational. Deploy failure reasons are still disabled. We will update this incident once they are re-enabled. There are no further updates expected for tod…

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Service Disruption in Oregon

Jul 24, 13:30 UTC Resolved - This incident has now been resolved. Jul 24, 11:44 UTC Update - We believe the issue was caused by an upstream provider. We're continuing to monitor the situation. Jul 24, 11:27 UTC Monitoring - We've observed recovery across all services and are now monitoring the situation. Jul 24, 11:16 UTC Investigating - We are investigating an infrastructure issue affecting servi…

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Degraded builds/deploys (all regions)

Jul 20, 02:11 UTC Resolved - Builds failure rates have recovered. Resolving. Jul 20, 01:54 UTC Monitoring - We are now seeing a recovery in our build failure rate. We are continuing to monitor the issue. Jul 20, 00:55 UTC Identified - GitHub continues to report an outage, https://www.githubstatus.com. This is causing authentication failures when trying to deploy from a GitHub repository. Jul 20, 0…

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GitHub git clone 403 errors

Jul 19, 09:20 UTC Resolved - This incident has been resolved. Jul 19, 09:10 UTC Monitoring - Deployments have been consistently completing since approximately 08:40, and are returning to normal levels. We are monitoring for any other impacts. Jul 19, 08:29 UTC Update - We are continuing to work towards mitigating this issue, while also working with GitHub to resolve these deployment failures. Jul…

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GitHub outage affecting new service creation and service deploys

Jul 17, 00:14 UTC Resolved - This incident has been resolved. Jul 17, 00:13 UTC Monitoring - GitHub reports that they have mitigated their incident and are monitoring to ensure stability. Jul 16, 23:09 UTC Identified - GitHub has updated its status page to report degraded REST API availability: https://www.githubstatus.com/incidents/gxycch3076xk Jul 16, 22:42 UTC Update - We are continuing to inve…

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Some users enrolled in 2FA are experiencing login issues

Jul 15, 22:56 UTC Resolved - This incident has been resolved. Jul 15, 22:06 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 15, 21:55 UTC Identified - The issue has been identified and a fix is being implemented. Jul 15, 21:50 UTC Investigating - Some users enrolled in 2FA report login loops when attempting to access the Render dashboard. We're investigating.

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Render Dashboard Unavailable

Jul 15, 00:54 UTC Resolved - This issue has been resolved. Jul 15, 00:51 UTC Monitoring - We have identified the root cause of this issue and have made a change to resolve it. Our dashboard is back online. We are now monitoring the issue to ensure it is fully resolved. Jul 15, 00:22 UTC Investigating - We are currently investigating an issue with the availability of the Render Dashboard.

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Render Maintenance Period

Jul 8, 02:00 UTC Completed - The scheduled maintenance has been completed. Jul 8, 01:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 1, 15:22 UTC Scheduled - We will be upgrading critical infrastructure on July 7th at 6:00 pm PDT (July 8th 0100 UTC). For up to 30 minutes, you will be unable to view, edit, create or deploy services and…

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Delayed wildcard issuance or renewal

Jul 2, 19:59 UTC Resolved - Issuance has returned to expected performance and we've observed no further impact. Jul 2, 19:09 UTC Identified - Due to an ongoing LetsEncrypt incident, wildcard certificates may be slow to issue/renew. We are actively monitoring the situation.

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External connections to Postgres services may terminate intermittently

Jun 24, 01:45 UTC Resolved - This has now been resolved. Customers will have seen an impact from Jun 22, 2026, at 11:50 UTC. Jun 24, 01:44 UTC Update - We are continuing to monitor for any further issues. Jun 24, 00:32 UTC Monitoring - We have rolled out a fix for this issue and are now monitoring it before confirming the resolution. Jun 24, 00:00 UTC Investigating - We are currently investigating…

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Slow/failing wildcard certificates related to LetsEncrypt incident

Jun 19, 00:17 UTC Resolved - We have observed no further impact from the upstream LetsEncrypt issue over the last 4 hours. All Render systems are fully operational. Jun 18, 23:15 UTC Monitoring - We are no longer observing any impact from the LetsEncrypt incident. We continue to monitor. Jun 18, 21:06 UTC Identified - We are seeing slow or failing issuance of wildcard certificates due to an ongoin…

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Stuck queued deploys

Jun 11, 20:32 UTC Resolved - This incident has been resolved. If you still have a stuck queued deploy, follow the instructions below under "Investigating" to clear the queue. It should then work again as expected going forward. Jun 11, 19:59 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun 11, 19:42 UTC Investigating - We are currently investigating the problem.Tr…