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Sanity Status Status

Studio, Dashboard, Content Agent, & Manage timeouts

Oct 28, 15:57 UTC Resolved - This incident has been resolved. Oct 28, 12:40 UTC Monitoring - Performance has now stabilised, and we are continuing to monitor this actively. Oct 28, 12:00 UTC Investigating - We have identified an issue affecting Sanity Studio, Dashboard, Content Agent, and parts of Manage, including the studio list and studio settings such as CORS. From 12:00 UTC, Studios and Dashb…

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API & API CDN timeouts for small subset of customers

Oct 27, 21:27 UTC Resolved - This incident has been resolved. Oct 27, 18:54 UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct 27, 15:48 UTC Identified - The issue has been identified and a fix is being implemented. Oct 27, 15:40 UTC Update - We are continuing to investigate this issue. Oct 27, 14:33 UTC Investigating - Since 13:37UTC, a small subset of customers ha…

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API & API CDN timeouts for small subset of customers

Oct 26, 15:54 UTC Resolved - This incident has been resolved. Oct 26, 15:49 UTC Monitoring - From 13:12 to 15:13 UTC, a small subset of customers experienced intermittent increased latency on API requests, and some requests returned errors. Most customers were unaffected. Our engineers identified the cause and took steps to resolve it, and API performance has been back to normal since 15:07 UTC, a…

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Elevated API error rates for some customers

Oct 20, 18:20 UTC Resolved - This incident has been resolved. Oct 20, 16:25 UTC Monitoring - A fix has been implemented to mitigate the cause of these elevated API errors in the future. We are monitoring its rollout. Oct 20, 15:54 UTC Investigating - Between 14:56 and 15:16 UTC, we observed a slight increase in 524 error rates for a small subset of customers. The error rates have returned to norma…

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Intermittent increased API latency for some customers

Oct 15, 10:54 UTC Resolved - This incident has been resolved. Oct 14, 13:44 UTC Monitoring - A fix has been implemented, and we are currently monitoring the results. Oct 14, 12:48 UTC Investigating - We are investigating intermittent increased latency affecting API requests for a small subset of customers. Some requests may also have returned errors. Most customers are unaffected. Our engineers ha…

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Elevated listener latency affecting Studio performance

Oct 9, 07:57 UTC Resolved - This incident has been resolved. Oct 8, 20:08 UTC Monitoring - A fix has been fully implemented, and we are monitoring results. Some users may see stale Dataset Embeddings while processing catches up. Oct 8, 19:24 UTC Identified - The triggering of Functions and listener performance have returned to normal. Dataset embeddings may continue to be stale for some customers.…

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Elevated listener latency and error rate impacting Studio loading

Oct 8, 14:28 UTC Resolved - This incident has been resolved. Oct 8, 14:13 UTC Update - We are continuing to monitor for any further issues. Oct 8, 13:57 UTC Monitoring - A fix has been fully implemented and we are monitoring the results. Oct 8, 13:46 UTC Update - We are continuing to apply fixes to mitigate the impact. No errors have been observed from the changes rolled out so far. Oct 8, 13:32 U…

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Content Agent - Elevated error rates

Sep 23, 11:53 UTC Resolved - This incident has been resolved. Sep 23, 11:38 UTC Update - We are continuing to monitor for any further issues. Sep 23, 11:23 UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep 23, 11:12 UTC Update - We are continuing to investigate this issue. Sep 23, 10:57 UTC Update - We are continuing to investigate this issue. Sep 23, 10:54 UTC Inv…

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Sanity Status Status

Elevated listener latency impacting Studio performance

Sep 22, 10:02 UTC Resolved - The incident has been resolved. Further optimization work is planned as part of a broader effort. Sep 22, 09:33 UTC Monitoring - We have identified the core issue and planning to roll out a set of updates to mitigate the problem. Studio performance should not be affected anymore. We are monitoring the incident now. Sep 22, 09:15 UTC Update - We have had another occurre…

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Elevated API Errors

Sep 15, 12:21 UTC Resolved - This incident has been resolved. Error rates have returned to normal. Sep 15, 12:15 UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep 15, 12:12 UTC Identified - The issue has been identified and a fix is being implemented. Sep 15, 11:48 UTC Update - We are continuing to investigate this issue. Sep 15, 11:48 UTC Update - We are investiga…

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Payment form not loading in Manage

Sep 1, 07:46 UTC Resolved - This incident has been resolved. Sep 1, 07:35 UTC Monitoring - The fix has been deployed and the payment form is restored. We're verifying the affected flows and monitoring for any further issues. Sep 1, 07:31 UTC Identified - We've identified an issue preventing the payment form from loading in Manage. Customers without a saved card are currently unable to add a paymen…

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Elevated Embedding Index Error Rates

Aug 27, 04:30 UTC Resolved - Starting at approximating 6:33 UTC , we saw elevated error rates (HTTP 5xx) on requests to the Embeddings Index service. The issue was identified and resolved at roughly 7:16 UTC.

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Elevated API error rate

Aug 20, 14:33 UTC Resolved - Starting at approximately 13:25–13:30 UTC, we saw elevated API error rates for a small subset of customers due to intermittent timeouts on API requests. The issue has been identified and resolved.

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Elevated API and API CDN rates

Aug 14, 15:32 UTC Resolved - This incident has been resolved. Aug 14, 14:53 UTC Monitoring - A fix was implemented and service rates returned to normal at 14:40 UTC. The period of elevated error rates was identified to have started at 14:34 UTC. We are continuing to monitor. Aug 14, 14:46 UTC Investigating - Starting at approximately 14:30 UTC, we have seen elevated API and API CDN error rates. We…

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Elevated API and API CDN error rate for some customers

Aug 6, 09:45 UTC Resolved - Between approximately 09:25 and 09:45 UTC on August 6, some requests to api.sanity.io and apicdn.sanity.io returned errors or timed out for a small subset of customers.The issue has been resolved and API services have returned to normal operation.

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Elevated errors serving images and assets

Jul 24, 23:16 UTC Resolved - Between approximately 23:16 UTC on July 24 and 00:10 UTC on July 25, some requests for images and assets served from cdn.sanity.io returned errors or loaded slowly for users in North America and Europe. Image and asset delivery has since returned to normal operation. The Content APIs (api.sanity.io, apicdn.sanity.io) and Studio editing were not affected.

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Studio Connectivity Issues

Jul 22, 18:05 UTC Resolved - This incident has been resolved. Jul 22, 15:37 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jul 22, 14:12 UTC Update - We are continuing to work on a fix for this issue. Jul 22, 13:04 UTC Identified - We've identified a recurrence of the issue affecting additional services. Our engineering team is actively implementing further mitigati…

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Issue Viewing Webhooks

Jul 21, 19:22 UTC Resolved - This incident has been resolved. Jul 21, 18:11 UTC Monitoring - A fix has been implemented, and we are monitoring the results. Jul 21, 16:32 UTC Investigating - We're currently investigating an issue where the Webhooks page fails to load webhook data. This does not affect webhook delivery. Webhooks configured on your project will continue to fire as expected.

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Query Performance Degradation for Some Customers

Jun 25, 20:30 UTC Resolved - A small subset of customers experienced increased query latency and intermittent timeouts during this incident.Our engineering team identified the issue, implemented mitigations, and restored normal query performance. The incident has been resolved.

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Slow Query Performance for Some Customers

Jun 15, 10:24 UTC Resolved - This incident has been resolved. Jun 15, 08:30 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jun 15, 07:00 UTC Identified - The issue has been identified and a fix is being implemented. Jun 15, 06:15 UTC Investigating - We are currently investigating an issue causing slower-than-expected query performance for some customers.A subset of…

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Content Agent - Delivery issue with some longer-running threads

May 29, 15:14 UTC Resolved - This incident has now been resolved. May 29, 10:03 UTC Monitoring - A fix has been implemented and we are monitoring the results. May 29, 09:21 UTC Identified - The issue has been identified and we are working on a fix. May 29, 09:19 UTC Investigating - We are aware of an issue with the Content Agent in Dashboard where a small number of responses in longer-running thre…

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Sanity MCP Server Unavailability

May 1, 13:19 UTC Resolved - This incident has been resolved. May 1, 13:11 UTC Monitoring - A fix has been implemented and we are monitoring the results. May 1, 13:08 UTC Update - We are continuing to work on a fix for this issue. May 1, 12:49 UTC Update - We are continuing to work on a fix for this issue. May 1, 12:48 UTC Update - We’ve identified the issue affecting the MCP server (mcp.sanity.io)…

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Issues with organization and project creation

Apr 14, 07:49 UTC Resolved - Between 06:01 and 06:35 UTC today, some users encountered errors when attempting to create organizations, create projects, or make plan changes. This was caused by an internal service configuration issue that has since been rolled back.

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Studio loading issues

Apr 13, 07:45 UTC Resolved - Between approximately 06:35 and 06:52 UTC today, some users may have experienced issues loading Sanity Studio. This was caused by a temporary service disruption in our infrastructure. The issue is resolved and a fix has been deployed to prevent recurrence.

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Elevated API Error Rates

Apr 6, 14:00 UTC Resolved - Between 14:14 UTC and 14:20 UTC, we observed elevated error rates on our API for some customers. The issue has since been resolved and all systems are operating normally.

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Issues with Loading Document Lists in Sanity Studio

Apr 3, 19:45 UTC Resolved - This incident has been resolved. Apr 3, 14:37 UTC Monitoring - We’ve taken steps to address an issue affecting Sanity Studio where some users experienced documents and document lists failing to load, and are continuing to monitor the situation closely. Apr 3, 13:38 UTC Investigating - We’re currently investigating an issue affecting Sanity Studio where some users may se…

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Elevated error rates on the Asset CDN

Mar 22, 16:42 UTC Resolved - This incident has been resolved. Mar 22, 14:48 UTC Monitoring - A fix has been implemented and we are monitoring results. Mar 22, 14:23 UTC Identified - The issue has been identified and we are working on a fix. Mar 22, 13:58 UTC Investigating - Starting 12:47 UTC, we are experiencing a sustained error rate on the Asset CDN. Some customers will be seeing elevated rates…