S
P4 - [NETI] - PARDC3 - Public switch s45-d14.dc3 rebooted
Jul 31, 16:49 CEST Resolved - At 15h55, public switch s45-d14.dc3 has rebooted; public network connectivity was affected for 10 minutes for all servers attached to it.
S
[GAPI] - Gemma-4 infinite loops in response instabilities
Jul 30, 10:58 CEST Resolved - This incident has been resolved. Jul 28, 19:19 CEST Monitoring - A fix has been implemented and we are monitoring the results. Jul 28, 14:31 CEST Investigating - Users might experiment infinite loops in responses in case of multi turn tool_call requests using model gemma-4-26b-a4b-it
S
[BMNA] - Certificate imap.bookmyname.com seems to be incorrect
Jul 30, 10:43 CEST Resolved - This incident has been resolved. Jul 24, 10:32 CEST Investigating - We are currently investigating an issue with the SSL certificates on imap.bookmyname.com and smtp.bookmyname.com. This issue may prevent some users from sending or receiving emails through these endpoints.
S
[TREM] - Service down
Jul 30, 01:28 CEST Resolved - The Transactional Email services have been running without any issue for a few hours, and we were able to partially retrieve webhook events for the last 15 days.Webhooks sent from 2026-07-29 13:10:28.678436+02 to 2026-07-29 17:23:09 UTC are definitively lost.To prevent further issues, the new webhook events retention has been lowered to 15 days. Jul 29, 17:31 CEST Mon…
S
[BRMI] - nl-ams-2 - no ssh access to server
Jul 29, 16:02 CEST Resolved - This incident has been resolved. Jul 29, 15:41 CEST Investigating - Installations may result in errors, and changing to rescue mode may fail in the NL-AMS-2 region specifically.We are currently investigating the issue.
S
[EM] [DDX] (PAR-1 DC2) Some servers are down on rack E6 room 103
Jul 29, 15:42 CEST Resolved - This incident has been resolved. Jul 28, 14:43 CEST Update - We are continuing to investigate this issue. Jul 28, 14:33 CEST Update - We are continuing to investigate this issue. Jul 28, 12:16 CEST Investigating - For an unknown reason, half of rack E6 room 103 is down (PAR1- DC2)
S
[AMS] Scheduled maintenance of one of the core routers in the AMS region.
THIS IS A SCHEDULED EVENT Aug 12, 09:00 - 12:00 CEST Jul 29, 14:32 CEST Scheduled - One of the two main routers will be taken out of service. During this period, the network connection will not be redundant in all availability zones of the region "The Netherlands - Amsterdam". No packet loss or latency changes are expected.
S
[TEM] - Service Down
Jul 29, 11:07 CEST Resolved - This incident has been resolved. Jul 29, 11:07 CEST Investigating - Our service TEM has been down since 10:20 CEST It was resolved at 10:52 CEST
S
[it-mil-1] - Multiple products not available
Jul 28, 19:16 CEST Resolved - This incident has been resolved. Jul 28, 15:18 CEST Monitoring - A fix has been implemented and we are monitoring the results. Jul 28, 14:56 CEST Investigating - We are currently investigating this issue. Jul 28, 14:35 CEST Identified - Multiple products unavailable between 11:45 UTC and 12:00 UTCannotationaudit trailcockpitcontainersdatalabdatawarehouseinstance v1k8s…
S
[Instances][POST MORTEM] - FR-PAR-1 - Issue with some PRO2 instances
Jul 28, 09:00 CEST Resolved - July 28, 2026 — 09:02 CEST: Our monitoring system detected connectivity issues affecting multiple PRO2 hypervisors in FR-PAR-1. Several servers appeared unreachable.
S
[DEDIBOX] [DC2]- 1 rack lost public connectivity
Jul 24, 12:12 CEST Resolved - The faulty switch has been replaced. Every server should now be reachable. Jul 24, 10:50 CEST Update - Due to a network equipment failure, Dedibox servers in the following racks at the OPCORE datacenter are affected: - s202A-B7 Jul 24, 10:46 CEST Investigating - Due to a network equipment failure, Dedibox servers in the following racks at the OPCORE datacenter are aff…
S
IoT Hub - underlying database upgrade
Jul 23, 18:00 CEST Completed - The scheduled maintenance has been completed. Jul 23, 10:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 21, 17:12 CEST Scheduled - On Thursday, July 23rd, 2026, we will upgrade the version of the database that stores product data.ImpactExisting hubs and devices will remain connected correctly.Partial se…
S
[API Gateway] - [it-mil] - connection failures
Jul 23, 17:23 CEST Resolved - The situation has been back to normal since 3:15 PM. Pushes to the registry and container deployments in the IT-mil region are working again.Sorry about any inconvenience. Jul 23, 16:41 CEST Identified - Since around 1 PM UTC, some internal connections to Scaleway API on it-mil region started to fail. As a result:-Pushes to rg.it-mil.scw.eu are failing with HTTP 500-S…
S
[KAFK] - [fr-par] Interruption of service during an upgrade
Jul 23, 16:34 CEST Resolved - [14:45] While upgrade our infra some of the clusters were unreachable
S
[DATA & ANALYTICS] [All] - Clusters for Apache Spark™ underlying infrastructure upgrade
Jul 22, 18:00 CEST Completed - The scheduled maintenance has been completed. Jul 22, 10:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 10, 12:23 CEST Update - We will be undergoing scheduled maintenance during this time. Jul 10, 12:00 CEST Scheduled - On Wednesday, July 22nd, 2026, we will upgrade the version of the Kapsule cluster t…
S
[JOBS] - [fr-par] - Execution of some job runs was interrupted
Jul 22, 14:57 CEST Resolved - During compute instances incident on fr-par (cf. this status: https://status.scaleway.com/incidents/bsp2y5fysy9w), some jobs were interrupted during execution or were not executed at all. They ended in an Interrupted state with a reason technical_error. This happened intermittantly and only form some job runs only between 21/07/2026 22:00:00 CEST and 22/07/2026 01:49:…
S
[DC2] [NETWORK] Fix configuration on DC2 S108 RPN devices
Jul 22, 14:29 CEST Completed - Scheduled maintenance done. Jul 22, 14:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 22, 11:55 CEST Update - We will be undergoing scheduled maintenance during this time. Jul 22, 11:51 CEST Scheduled - In order to fix a missconfiguration on a router, our network team will perform the maintenance on the…
S
[CAAS] - [fr-par] - namespaces and containers stuck in transient statuses
Jul 22, 11:55 CEST Resolved - Incident is now resolved. Please read instructions in the previous message if your container or namespace has one of the following error messages.Sorry again for any inconvenience. Jul 22, 11:33 CEST Identified - Following incident on Compute instances (https://status.scaleway.com/incidents/bsp2y5fysy9w), a few Serverless Containers and namespaces on fr-par region hav…
S
[KUBERNETES] - [fr-par] - Product API down
Jul 22, 06:56 CEST Resolved - This incident has been resolved. Jul 22, 05:52 CEST Monitoring - The situation has returned to normal Jul 22, 05:30 CEST Investigating - We are currently investigating this issue. Jul 22, 03:40 CEST Monitoring - The Kapsule public API is available again. Jul 21, 23:43 CEST Investigating - Product API is down for Kubernetes clusters
S
[fr-par-1] - Issue with Compute Instances
Jul 22, 06:55 CEST Resolved - This incident has been resolved. Jul 22, 05:53 CEST Monitoring - The situation has returned to normal Jul 22, 05:30 CEST Investigating - We are currently investigating this issue. Jul 22, 03:41 CEST Monitoring - The Kapsule public API is available again. Jul 22, 02:27 CEST Update - The situation is stable.All products are now operational except for the Kapsule public…
S
[API Gateway] - [fr-par-1] APIs increase of error rate in fr-par
Jul 22, 03:33 CEST Resolved - This incident has been resolved. Jul 20, 12:13 CEST Identified - 11:13 CEST to 11:48 CESTUsers may have experienced high error rates or timeouts during this 30-minute window.Our engineering team has identified and resolved the issue.
S
[Object Storage] - [it-mil-1] Object Storage connectivity issues
Jul 22, 03:32 CEST Resolved - This incident has been resolved. Jul 9, 10:35 CEST Monitoring - A fix has been implemented and we are monitoring the results. Jul 9, 10:35 CEST Update - Since 08/07 15H11 UTC Object storage customers experienced connectivity issues with Object Storage on it-mil-1. This was a routing issue and a fix was implemented at 08H26 UTC.Situation is back to normal. Jul 9, 10:26…
S
[WBHE] - [fr-par] - inconsistencies in the database affecting free domain mappings
Jul 21, 21:50 CEST Resolved - This incident has been resolved since 19:15 UTC. Jul 21, 21:09 CEST Investigating - Some free domains may currently display a default hosting page or resolve incorrectly due to inconsistencies in domain mappings. Our teams are investigating and working to restore the correct configuration.
S
[API Gateway] - [it-mil] - connection failures
Jul 21, 18:44 CEST Resolved - The incident has been resolved and the situation is stable again since 16:30 UTC. Pushes to registry and containers deployment on the it-mil region are working again.Thank you for your patience on the matter. Jul 21, 18:11 CEST Identified - Since around 12:30 PM UTC, several internal connections to the Scaleway API within the it-mil region are failing. As a result:- P…
S
[BLOCK-STORAGE][FR-PAR-1] - Block Storage High latencies on write operations
Jul 21, 10:28 CEST Resolved - This incident has been resolved. Jul 20, 21:07 CEST Identified - A mandatory maintenance operation targeting one of the Block Storage is taking longer than planned.Some clients may experience latencies during write operations on sbs_5k and sbs_15K volumes.We are monitoring it and working to tune this operation to limit impact.
S
[API] - [it-mil-1] - Network issue API
Jul 20, 16:51 CEST Resolved - This incident has been resolved. Jul 20, 16:50 CEST Investigating - Following a network issue, the product APIs were unavailable for a few minutes. The issue was immediately resolved by our teams.
S
[Kapsule] - [All region] - Error 500 when creating pool
Jul 20, 16:07 CEST Resolved - The issue has been resolved by our product team. Pools should now be created without any further issues. Jul 20, 15:50 CEST Identified - The issue has been identified and a fix is being implemented. Jul 20, 15:31 CEST Investigating - Pool creation throw error 500 when trying to create new pool. Our team is investigating.
S
[Serverless SQL DB] - [fr-par1] - Slow cold starts
Jul 20, 11:38 CEST Resolved - This incident has been resolved. Jul 17, 17:36 CEST Monitoring - A fix has been implemented and we are monitoring the results. Jul 17, 12:04 CEST Investigating - Customers may encounter slowdowns in database cold starts, which can take up to 30 seconds.
S
[Network infrastructure] - [DC5/PAR2] - unstable connection on one switch s1-a59.dc5
Jul 17, 15:21 CEST Resolved - This incident has been resolved. Jul 17, 12:06 CEST Investigating - A dedibox switch in DC5, room 1, rack A59 has an unstable connection to the upstream router.We need to replace the SFPs. This will result in a brief loss of connectivity for servers connected to this switch.
S
[Apple Silicon] - [fr-par-1/fr-par-3(dc2/dc4)] - degraded service
Jul 17, 10:56 CEST Resolved - This incident has been resolved. Jul 17, 09:32 CEST Investigating - Installation/reinstallation and reboot workflows via API or console are not available for Apple Silicon.Currently in use mac are still operationals and reachable.