Nov 5, 00:00 UTC Completed - The scheduled maintenance has been completed. Nov 4, 21:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 4, 00:10 UTC Scheduled - We will be doing routine database upgrades in EU during this window. No interruption is expected
Nov 4, 18:41 UTC Resolved - The issue causing ingestion delays in our US region has been resolved, all data has been backfilled and latency has returned to normal. Nov 4, 18:10 UTC Update - We are backfilling transaction events ingested received >1 hour ago, and still burning our backlog for uptime events in US. All other event types in our US region are being ingested with normal latency. Nov 4,…
Nov 4, 00:00 UTC Completed - The scheduled maintenance has been completed. Nov 3, 21:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 3, 00:23 UTC Scheduled - We will be doing routine database upgrades in EU during this window. No interruption is expected
Nov 3, 17:25 UTC Resolved - The issue has been resolved. Spans and transaction ingestion in the US is back to normal and all delayed data has been processed. No data was lost. Nov 3, 15:53 UTC Identified - We have identified the issue. We are working to roll out a fix. Nov 3, 15:52 UTC Update - We are still investigating the issue. EU is not affected, only US span and transaction ingestion. Nov 3,…
Nov 3, 16:30 UTC Resolved - The issue has been resolved. Nov 3, 15:25 UTC Monitoring - The issue has been mitigated. Dashboard and API are operational. Nov 3, 14:57 UTC Investigating - We are investigating the issue. This is affecting both US and EU customers.
Nov 2, 19:41 UTC Resolved - We have deployed a fix and the incident is resolved. Nov 2, 17:13 UTC Monitoring - The issue is mitigated, but we are continuing to monitor the situation. Nov 2, 16:19 UTC Update - We're continuing to investigate availability issues with our UI and API affecting both US and EU customers. Nov 2, 15:28 UTC Update - Our API is affected in addition to the Sentry.io dashboar…
Oct 21, 18:14 UTC Resolved - We are working on mitigating an incident that affects external integrations such as GitHub, Slack, and Autofix PRs. No data is being lost. Oct 21, 17:53 UTC Investigating - We are working on mitigating an incident that affects external integrations such as GitHub, Slack, and Autofix PRs. No data is being lost.
Oct 21, 09:53 UTC Resolved - Native events ingestion has caught up, everything should be operational now Oct 21, 09:40 UTC Update - Native events ingestion is still delayed, we are processing the backlog of native events Oct 21, 09:23 UTC Monitoring - We have identified the problem, and addressed the cause of the outage. We will continue monitoring the fix Oct 21, 08:54 UTC Investigating - We are…
Oct 20, 21:38 UTC Resolved - We have a mitigation in place that should prevent this from occurring again in the short term while we continue to work on a proper fix. We are going to close the Statuspage incident for now, but will reopen it if things become unstable again. Oct 20, 20:44 UTC Monitoring - We have put a better mitigation in place while we work on a fix. Things continue to be operation…
Oct 20, 04:15 UTC Completed - The scheduled maintenance has been completed. Oct 20, 03:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 8, 17:06 UTC Scheduled - We will be performing a database migration in the US region that will pause span ingestion and disable span alerting for up to 2 hours. The Sentry UI and API should be available…
Oct 19, 21:32 UTC Resolved - Backlogs have been processed and we are back to normal. Oct 19, 21:10 UTC Update - We are still working through our ingestion backlogs. At this point, it looks like we'll be caught up in the next 20 minutes. Oct 19, 20:53 UTC Monitoring - We have identified and addressed the cause of the outage. Things are moving again and we are burning through ingestion backlogs. We…
Oct 14, 08:20 UTC Resolved - The issue with EAP ingestion in EU has been resolved. Oct 14, 07:46 UTC Monitoring - In the EU we've identified an issue with ingestion into EAP and have implemented a fix. Waiting on ingestion lag burn down. Oct 14, 06:09 UTC Update - In the EU we've identified an issue with ingestion into EAP and have implemented a fix. Waiting on ingestion burn down. Oct 14, 05:46 U…
Oct 6, 19:40 UTC Resolved - Dashboard is back to operational. Oct 6, 19:20 UTC Monitoring - We have deployed a fix and are things are recovering. We are continuing to monitor the situation. Oct 6, 19:04 UTC Identified - We have identified the issue and are working on a fix Oct 6, 18:57 UTC Investigating - We are investigating an issue impacting our dashboard in both US and EU regions
Sep 18, 11:57 UTC Resolved - We are processing real-time data for all data types again. Sep 18, 11:45 UTC Update - Error ingestion is fully operational. We are currently working on recovering real-time processing of spans. Sep 18, 10:58 UTC Identified - We have identified a networking issue with an upstream provider and are working on mitigations. Sep 18, 10:56 UTC Update - We have identified a ne…
Sep 18, 10:58 UTC Resolved - We have identified a networking issue with an upstream provider and are working on mitigations. Sep 18, 10:56 UTC Update - We have identified a networking issue with an upstream provider and are working on mitigations. Sep 18, 10:17 UTC Investigating - We are currently investigating an issue affecting spans ingestion in the EU region
Sep 16, 22:06 UTC Completed - The scheduled maintenance has been completed Sep 16, 22:06 UTC Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Sep 16, 21:15 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 14, 22:10 UTC Scheduled - We will be performing a database migration in the EU region that wil…
Sep 10, 17:10 UTC Resolved - Ingestion is now operating normally. Sep 10, 16:52 UTC Update - We are continuing to monitor delayed ingestion. Sep 10, 16:13 UTC Investigating - We are investigating degraded ingestion in US.
Sep 10, 16:26 UTC Resolved - Issue fully resolved Sep 10, 16:07 UTC Monitoring - Issue were identified and fixes were applied. We continue to monitor situation Sep 10, 15:25 UTC Identified - During migration to new control silo region we started to observe increased number of 500 errors. Migration procedure was rolled back.
Sep 1, 20:29 UTC Resolved - Spans ingestion is now operating normally. Sep 1, 19:31 UTC Update - Latency is almost fully recovered. Sep 1, 18:30 UTC Monitoring - A fix has been implemented, and latency is coming down. Sep 1, 17:50 UTC Update - We are continuing to investigate an issue that affects spans ingestion latency Sep 1, 16:41 UTC Update - We are continuing to investigate an issue that affe…
Sep 1, 11:21 UTC Resolved - This incident has been resolved. Sep 1, 09:03 UTC Update - We're monitoring the implemented fix Sep 1, 08:57 UTC Monitoring - We identified the issue and rolled out a configuration change Sep 1, 08:01 UTC Investigating - We are currently investigating what's going on and why requests timing out
Aug 31, 22:43 UTC Resolved - This incident has been resolved. Aug 31, 21:26 UTC Update - Our systems are recovering from an ingestion backlog, webhooks are currently delayed Aug 31, 21:16 UTC Monitoring - Our systems are recovering from an ingestion backlog Aug 31, 21:12 UTC Investigating - API is experiencing issues Aug 31, 21:02 UTC Monitoring - The fix has been deployed and our ingestion backlo…
Aug 27, 15:41 UTC Resolved - Our latency is now back to normal. Incident resolved Aug 27, 13:58 UTC Update - Our latency is now back to normal. We'll keep monitoring our systems a few more time before declaring the incident as resolved Aug 27, 13:39 UTC Update - We keep monitoring our systems while we recover to our usual latency Aug 27, 12:48 UTC Update - We are continuing to monitor while our sy…
Aug 26, 20:36 UTC Resolved - The issue has been resolved Aug 26, 20:04 UTC Update - We have put a fix into place and are monitoring the situation Aug 26, 18:47 UTC Monitoring - We have put a fix into place and are monitoring the situation Aug 26, 17:53 UTC Identified - We have identified a potential cause of excess traffic and are working on a fix. Aug 26, 16:17 UTC Investigating - We are experien…
Aug 25, 12:38 UTC Resolved - Error alerting is back to normal. Aug 25, 12:27 UTC Identified - We have identified the issue and implemented a fix. Aug 25, 11:09 UTC Update - We are continuing to investigate the issue Aug 25, 09:38 UTC Investigating - We are investigating delays in error alerts in the US region, up to 10 minutes
Aug 25, 03:14 UTC Completed - The scheduled maintenance has been completed. Aug 25, 03:07 UTC Verifying - Verification is currently underway for the maintenance items. Aug 25, 02:59 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 19, 16:37 UTC Scheduled - On August 24 @8pm PST Sentry will be performing maintenance on our central control p…
Aug 18, 22:42 UTC Resolved - mitigated, gocd functional again Aug 18, 22:33 UTC Identified - RCA complete, mitigating now
Aug 18, 22:21 UTC Resolved - The problem has been resolved, all backlogs have cleared and everything is operational again. Aug 18, 22:15 UTC Monitoring - We have implemented a fix and the systems are recovering. We are monitoring to ensure that backlogs are proessed. Aug 18, 21:56 UTC Identified - We have identified the cause and are working to determine a mitigation. This is only affecting US rig…
Aug 13, 22:27 UTC Resolved - All backlogs have been processed. Aug 13, 22:13 UTC Update - We continue to make progress on the spans backlog with an estimated completion time of 15 minutes. Aug 13, 21:22 UTC Update - We're continuing to make progress on the span ingestion backlog in US. Aug 13, 20:32 UTC Update - We've recovered all ingestion latency in DE. In US, errors have processed their backlo…
Aug 12, 22:52 UTC Resolved - Backlogs have been processed Aug 12, 22:43 UTC Identified - We've mitigated the source of ingestion latency and are processing the backlog. Aug 12, 21:58 UTC Investigating - We are currently investigating error ingestion latency in US.
Aug 12, 14:48 UTC Resolved - The backlog has been processed Aug 12, 14:21 UTC Monitoring - We're processing new events and alerts in realtime, and continue to process the tail of the backlog. Aug 12, 13:28 UTC Identified - A fix has been made and the backlog is being processed. Aug 12, 12:36 UTC Update - We've identified the root cause and are actively working on mitigation. Aug 12, 11:45 UTC Inve…