Jul 29, 15:47 EDT Resolved - This incident has been resolved. Jul 29, 15:02 EDT Identified - The issue has been identified and a fix is being implemented. Jul 29, 14:43 EDT Update - We are continuing to investigate this issue. Jul 29, 14:20 EDT Investigating - We are currently investigating connectivity issues with Squarespace sites and account dashboards.
Jun 4, 15:30 EDT Resolved - This incident has been resolved. Jun 4, 15:27 EDT Monitoring - A fix has been implemented and we are monitoring results. Jun 4, 15:19 EDT Identified - We are currently experiencing a service disruption.We have identified the issue with Acuity Scheduling elevated errors.We will provide an update as soon as possible. Jun 4, 15:17 EDT Update - We're investigating issues wi…
May 20, 14:15 EDT Resolved - This incident has been resolved. May 20, 14:07 EDT Monitoring - A fix has been implemented and we are monitoring the results. May 20, 13:45 EDT Investigating - We are currently investigating connectivity issues and 503 errors for Squarespace sites.
May 19, 13:35 EDT Resolved - This incident has been resolved. May 19, 13:06 EDT Identified - The issue has been identified and a fix is being implemented. May 19, 13:06 EDT Investigating - We are currently experiencing a service disruption where existing users are unable to create new Acuity trials.Our Engineering team has identified the root cause and is working to implement a solution. All users…
Apr 28, 07:48 EDT Resolved - This incident has been resolved. Apr 28, 07:43 EDT Monitoring - A fix has been implemented and we are monitoring the results. Apr 28, 07:31 EDT Identified - The issue has been identified and a fix has been implemented. Apr 28, 06:17 EDT Investigating - This might include:- Not being able to create a new website using template store / blank template.- Not being able to…
Apr 27, 18:20 EDT Resolved - This incident has been resolved. Apr 27, 18:01 EDT Update - We are continuing to work on a fix for this issue. Apr 27, 17:01 EDT Update - We are continuing to work on a fix for this issue. Apr 27, 16:30 EDT Update - We are continuing to work on a fix for this issue. Apr 27, 15:33 EDT Update - We are continuing to work on a fix for this issue. Apr 27, 15:00 EDT Update -…
Apr 27, 13:48 EDT Resolved - This incident has been resolved. Apr 27, 13:43 EDT Monitoring - A fix has been implemented and we are monitoring the results. Apr 27, 13:28 EDT Update - We are continuing to investigate this issue. Apr 27, 13:12 EDT Investigating - We are currently investigating an issue with website subscriptions not being activated.
Apr 21, 14:41 EDT Resolved - This incident has been resolved. Apr 21, 14:13 EDT Monitoring - Issue has been mitigated and we are monitoring the fix. Apr 21, 13:38 EDT Update - We are continuing to investigate this issue. Apr 21, 13:21 EDT Investigating - We’re investigating issues with new payment details being saved.
Apr 16, 01:23 EDT Resolved - The maintenance is complete and checkout is now available. Thankyou for your patience. Apr 16, 00:59 EDT Monitoring - Checkout temporarily unavailable: we are upgrading our systems to serve you better. Checkout might be temporarily unavailable from April 16 1:00 AM ET to 2:00 AM ET.
Apr 9, 07:22 EDT Resolved - This incident has been resolved. Apr 9, 07:13 EDT Monitoring - A fix has been implemented and we are monitoring the results. Apr 9, 06:29 EDT Identified - The issue has been identified and a fix is being implemented. Apr 9, 06:04 EDT Update - We are continuing to investigate this issue. Apr 9, 06:02 EDT Investigating - We are investigating an issue with the domain trans…
Apr 2, 15:29 EDT Resolved - This incident has been resolved. Apr 2, 15:24 EDT Monitoring - A fix has been implemented and we are monitoring the results. Apr 2, 15:18 EDT Identified - The issue has been identified and a fix is being implemented. Apr 2, 15:11 EDT Investigating - We're investigating issues with loading sites.
Mar 31, 18:01 EDT Resolved - This incident has been resolved. Mar 31, 17:49 EDT Update - Issue has been mitigated as of 5:36pm EDT. We are continuing to monitor for any further issues. Mar 31, 17:45 EDT Update - We're investigating errors while connecting to some Squarespace sites. Mar 31, 17:44 EDT Monitoring - We're investigating errors while connecting to some Squarespace sites. Mar 31, 17:26 E…
Mar 31, 14:37 EDT Resolved - Acuity Scheduling is now fully operational. Mar 31, 14:26 EDT Update - We are currently experiencing a service disruption.Our Engineering team has identified the root cause and is working to implement a solution. All users may be affected.We will provide an update as soon as possible. Mar 31, 14:00 EDT Identified - We are currently experiencing a service disruption.Our…
Mar 18, 12:56 EDT Resolved - This incident has been resolved. Mar 18, 12:28 EDT Monitoring - A fix has been implemented and we are monitoring the results. Mar 18, 12:07 EDT Update - We are continuing to investigate this issue. Mar 18, 11:38 EDT Investigating - We are currently investigating issues with sites not loading properly due to errors and delays.
Mar 10, 11:57 EDT Resolved - This incident has been resolved. Mar 10, 11:17 EDT Monitoring - A fix has been implemented and we are monitoring the results. Mar 10, 10:53 EDT Update - We are continuing to investigate this issue. Thank you for your patience. Mar 10, 10:28 EDT Update - We are also investigating an issue with billing subscriptions along with domain registrations. Mar 10, 10:00 EDT Upda…
Mar 6, 08:31 EST Resolved - This incident has been resolved. Mar 6, 07:49 EST Monitoring - A fix has been implemented and we are monitoring the results. Mar 6, 07:48 EST Investigating - We are investigating domain transfers issues. Customers might not be able to review and manage domains that are pending transfer to Squarespace.
Mar 1, 06:13 EST Resolved - This incident has been resolved. Mar 1, 04:25 EST Monitoring - A fix has been implemented and we are monitoring the results. Mar 1, 04:25 EST Update - We are continuing to investigate this issue. Mar 1, 04:03 EST Investigating - We're investigating issues with sites loading.
Feb 11, 17:00 EST Resolved - This incident has been resolved. Feb 11, 15:39 EST Monitoring - We're continuing to monitor this issue. Feb 11, 15:18 EST Investigating - We're investigating issues with new trial creation.
Feb 11, 10:57 EST Resolved - The issue with delayed webhook delivery has been resolved. Feb 11, 09:44 EST Identified - We have identified the cause of the webhook delivery delay, and are working toward a solution. Feb 11, 09:08 EST Investigating - We are currently investigating a delay in webhook delivery.
Feb 3, 08:00 EST Resolved - This incident has been resolved. Feb 3, 06:04 EST Monitoring - A fix has been implemented and we are monitoring the results. Feb 3, 05:32 EST Identified - The issue has been identified and a fix is being implemented.
Jan 28, 13:46 EST Resolved - This incident has been resolved. Jan 28, 13:13 EST Monitoring - A fix has been implemented and we are monitoring the results. Jan 28, 12:51 EST Investigating - We are currently investigating an issue with editing collection pages on Squarespace sites.
Jan 24, 15:34 EST Resolved - This incident has been resolved. Jan 24, 14:52 EST Monitoring - We are still monitoring the situation. Jan 24, 14:17 EST Update - We are still monitoring the situation.-Log in verification emails are being delayed-Email Campaigns are being delayed-System related emails are being delayed Jan 24, 14:01 EST Update - This is affecting the deliverability of all emails being…
Jan 12, 06:27 EST Resolved - This incident has been resolved. Jan 12, 06:05 EST Investigating - We’re investigating issues connecting to Squarespace sites.
Dec 22, 10:37 EST Resolved - This incident has been resolved. Dec 22, 10:17 EST Identified - The issue has been identified and a fix is being implemented. Dec 22, 09:26 EST Update - We are continuing to investigate this issue. Dec 22, 08:52 EST Investigating - We are currently investigating issues with registering domains on squarespace.com. This does not impact the Domains panel of sites.
Dec 16, 14:32 EST Resolved - This incident has been resolved. Dec 16, 13:50 EST Monitoring - A fix has been implemented and we are monitoring the results. Dec 16, 11:54 EST Update - We are continuing to work on a fix for this issue. Dec 16, 11:08 EST Identified - The issue has been identified and a fix is being implemented. Dec 16, 10:35 EST Investigating - We are currently investigating loading i…
Dec 9, 00:32 EST Resolved - This incident has been resolved. Dec 9, 00:20 EST Update - We are continuing to work on a fix for this issue. Dec 8, 23:58 EST Update - We are continuing to work on a fix for this issue. Dec 8, 23:35 EST Identified - We've identified the cause and the team is working on a resolution. Dec 8, 23:22 EST Update - We are currently investigating reports of related products no…