May 25, 19:26 UTC Resolved - The fix has been successful, and all systems are now operating normally. We will continue to monitor performance closely. Thank you for your patience and understanding as we addressed this issue.If you continue to experience any residual issues or have further questions, please reach out to our team at support@travis-ci.com May 25, 18:21 UTC Monitoring - A fix has been…
Apr 11, 13:16 UTC Completed - System maintenance has been successfully completed. All systems are working as expected. We appreciate your patience during this process. Apr 11, 11:35 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 11, 11:33 UTC Scheduled - We’ll be performing database maintenance this Saturday, April 11 starting at 11:00 A…
Feb 28, 13:51 UTC Completed - System maintenance has been successfully completed. All systems are working as expected. We appreciate your patience during this process. Feb 28, 12:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 27, 22:11 UTC Scheduled - We’ll be performing database maintenance this Saturday, Feb 28th starting at 12:00 A…
Apr 26, 19:25 UTC Completed - DB maintenance complete. You may need to log out and log in again in the web browser in case of UI not refreshing correctly. Builds do run correctly. If any issue spotted, please report to our support. Apr 26, 18:18 UTC Verifying - Verifying system after maintenance items execution. Apr 26, 11:00 UTC In progress - Scheduled maintenance is currently in progress. We wil…
Apr 3, 06:00 UTC Completed - Work complete, all systems green. Apr 3, 05:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 2, 10:25 UTC Scheduled - We will be performing a brief maintenance window to address an issue with our billing system related to user license consumption, as reported by some users. This maintenance will include cach…
Jan 28, 18:45 UTC Resolved - This incident has been resolved. Dec 20, 18:44 UTC Investigating - Trials are currently unavailable. The issue has been identified, and we are preparing a fix. In the meantime, please reach out to support@travis-ci.com if you have any questions.
Sep 23, 08:42 UTC Resolved - Build images updates and DPLv2 updates will drop continuously. DPLv2 will be promoted as default DPL gem version at Sep-30th. Sep 11, 10:45 UTC Monitoring - Updates in DPLv2 and Travis CI build environments applied. We are monitoring. DPLv2 may be promoted to be default DPL function after Sep 14th. Sep 5, 10:24 UTC Update - TCI Enterprise server version 3.0.58 patch pu…
Sep 4, 19:23 UTC Resolved - This incident has been resolved. Sep 4, 14:54 UTC Investigating - We are investigating an issue that is preventing arm64 jobs from running correctly.
Aug 29, 14:23 UTC Resolved - This incident has been resolved for Bionic and Focal builds. We're working on Jammy builds that should be fixed soon, updates will be posted to our changelog page. Aug 24, 00:42 UTC Identified - Bionic and Focal builds should work now, fix deployed. Aug 23, 13:58 UTC Investigating - We have identified an issue that is preventing s390x and ppc64le jobs from running corr…
Aug 29, 02:00 UTC Resolved - This issue has been resolved and now builds are running as expected. Aug 28, 22:31 UTC Investigating - We are currently investigating an issue that is preventing some builds from working properly.
Aug 12, 05:17 UTC Completed - The scheduled maintenance has been completed. Aug 11, 23:58 UTC Update - We are continuing to verify the maintenance items. Aug 11, 23:57 UTC Verifying - Build jobs enqueued during the maintenance are now drained from the queue. Aug 11, 21:02 UTC Update - We are investigating post update issues. In all cases, system functionality will be restored at 00:00 UTC+0. Aug 1…
Aug 3, 16:40 UTC Completed - The scheduled maintenance has been completed. Aug 3, 14:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 26, 14:08 UTC Scheduled - We will be upgrading our cluster and load balancing configuration. During the maintenance system may be rendered temporarily unavailable (approx 1hr) due to DNS record updates.
Mar 6, 08:00 UTC Completed - The scheduled maintenance has been completed. Mar 6, 07:46 UTC Update - Scheduled maintenance in progress. Service may be unavailable for ca 60 mins between now and 12:00 UTC+0. Mar 1, 20:59 UTC Update - We have identified additional upgrade to be performed during this maintenance action. Maintenance window extended to March 6th. On March 6 , between 08:00-12:00 UTC+0…
Jan 17, 11:15 UTC Resolved - This incident has been resolved. Jan 17, 08:24 UTC Monitoring - A fix has been implemented and we are monitoring the results. Jan 17, 08:24 UTC Identified - The issue has been identified and a fix is being implemented Jan 17, 08:07 UTC Investigating - We have observed some issues with our Mac build process. Our team is investigating these issues and we will be providin…
Nov 16, 16:56 UTC Resolved - Incident resolved. Nov 16, 13:41 UTC Monitoring - A fix for handling GitHub push events was implemented and we are monitoring the system now. Nov 16, 10:30 UTC Identified - Issues with branch/tag based builds reported since Nov-9 have been confirmed to be on Travis CI side. We have identified the reason and confirmed it's due to GitHub push event handling on Travis CI…
Nov 3, 15:46 UTC Resolved - Data synchronization issues with GitHub have been fully resolved and all systems are operational Nov 3, 15:10 UTC Monitoring - A fix is in place and we're monitoring. Nov 3, 12:29 UTC Identified - We received information on issues with data synchronization with GitHub since Nov/1st. We have identified reason and are working on restoring system to normal operation.
Oct 28, 13:32 UTC Resolved - Operation back to normal. Oct 28, 13:00 UTC Monitoring - Issue found and fixed. Monitoring system. Oct 28, 12:15 UTC Investigating - Travis API errors discovered. Builds may be breaking.
Oct 22, 20:00 UTC Completed - The scheduled maintenance has been completed. Oct 21, 18:54 UTC Verifying - All systems functional. We will be verifying the maintenance update throughout the course of next 24 hours. Oct 21, 08:16 UTC Update - VCS system updates started. There may be degraded performance on communications with VCS systems, incl. some build requests being not parsed from now on. We wi…
Mar 24, 17:05 UTC Resolved - The issue seems resolved. If you encounter further roadbloacks in repositories using Custom SSH Key in Travis CI, specifically on git repository cloning stage, please validate if a matching key pair is still available at GitHub. If not, removing old Custom SSH Key in Travis CI repository settings and regenerating the Custom SSH Key in Travis CI may help unblock your bu…
Mar 11, 10:00 UTC Completed - The scheduled maintenance has been completed. Mar 11, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 10, 16:26 UTC Scheduled - We will be undergoing a scheduled backend maintenance during this time. There may be ocassional service level detoration for ca 1 hour.
Dec 20, 15:44 UTC Resolved - This incident has been resolved.You may need to reinstall Travis CI GitHub App if you added a new repository or created a new account between 19 December 2022 12:06:34 and 20 December 2022 GMT 13:00:00. Dec 20, 14:13 UTC Update - User synchronization operational. The queue drain was finished at GMT 13:00. We will be monitoring the situation over next hours, looking for…
May 17, 03:00 UTC Resolved - Some of the build requests they both triggered with API and Git push operations are not being processed. We are still investigating the root cause behind this issue.
Mar 1, 13:03 UTC Resolved - This incident has been resolved. Mar 1, 12:48 UTC Monitoring - We have implemented the fix and monitoring the issue. Mar 1, 12:08 UTC Identified - We have identified the issue where some of the builds are not being triggered and got an undetailed error when they are triggered.
Oct 20, 19:05 UTC Resolved - This incident has been resolved. Oct 20, 17:24 UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct 20, 16:46 UTC Update - Summary:Users on Old Travis CI pricing model:We have identified that the Users/Orgs on old Travis CI pricing model are unable to trigger builds.Description:Users are not able to trigger builds on Travis CI Platform wit…
Sep 6, 15:04 UTC Resolved - The main site https://travis-ci.com/ is back on field. Sep 6, 13:38 UTC Identified - The main page at https://travis-ci.com is down. Your builds are still executed. We're reviewing the main site case, it may remain inactive for a full day or so. The API and https://app.travis-ci.com can be still accessed directly and you can run, view, and manage your builds as usual.