U

UpCloud Status

U
UpCloud Status Status

[EUROPE-2 - DE-FRA1] Object Storage scheduled maintenance

THIS IS A SCHEDULED EVENT Aug 6, 20:00 UTC - Aug 7, 00:00 UTC Jul 29, 07:04 UTC Scheduled - During this maintenance, we do not expect any major downtime; however, short blips in Object Storage operations are to be expected.During this time, users may experience the following:HUB Dashboard: Timeouts when attempting to load the object viewer.Instance Connections: Periodic 503 Service Unavailable err…

U
UpCloud Status Status

[US-SJO1]: Emergency Storage Network Maintenance - Cancelled

Jul 28, 09:00 UTC Completed - The maintenance have been cancelled and will be postponed to a later date. We will update with a new maintenance when we have more information. Jul 28, 05:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 22, 06:07 UTC Scheduled - We will be performing an emergency storage network maintenance in our San Jose…

U
UpCloud Status Status

[US-CHI1, PL-WAW1, ES-MAD1]: Managed Kubernetes

THIS IS A SCHEDULED EVENT Aug 4, 06:00 - 09:00 UTC Jul 28, 05:57 UTC Scheduled - We will be performing scheduled maintenance on our UpCloud Managed Kubernetes Service (UKS) infrastructure to improve stability and performance across the affected zones.Service Impactdev-md and prod-md plans: Clusters on these plans will experience brief periods of downtime while updates are applied.prod-md-ha (High-…

U
UpCloud Status Status

[US-SJO1, US-NYC1, UK-LON1]: Managed Kubernetes

THIS IS A SCHEDULED EVENT Aug 5, 06:00 - 09:00 UTC Jul 28, 05:58 UTC Scheduled - We will be performing scheduled maintenance on our UpCloud Managed Kubernetes Service (UKS) infrastructure to improve stability and performance across the affected zones.Service Impactdev-md and prod-md plans: Clusters on these plans will experience brief periods of downtime while updates are applied.prod-md-ha (High-…

U
UpCloud Status Status

[FI-HEL1, SE-STO1, NL-AMS1]: Managed Kubernetes

THIS IS A SCHEDULED EVENT Aug 6, 06:00 - 09:00 UTC Jul 28, 05:59 UTC Scheduled - We will be performing scheduled maintenance on our UpCloud Managed Kubernetes Service (UKS) infrastructure to improve stability and performance across the affected zones.Service Impactdev-md and prod-md plans: Clusters on these plans will experience brief periods of downtime while updates are applied.prod-md-ha (High-…

U
UpCloud Status Status

[EUROPE-2 - DE-FRA1] Object Storage scheduled maintenance

Jul 23, 14:18 UTC Completed - The scheduled maintenance has been completed. Jul 23, 10:36 UTC Update - While our scheduled maintenance window continues, our engineering team is actively investigating reports of partial outages affecting instances within the EUROPE-2 region.Expected ImpactDuring this time, users may experience the following:HUB Dashboard: Timeouts when attempting to load the object…

U
UpCloud Status Status

[US-SJO1]: Emergency Storage Network Maintenance - CANCELLED

Jul 21, 09:00 UTC Completed - The maintenance will be postponed to a later date. No Maintenance was performed today. We will update with a new Maintenance Page Jul 21, 05:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 10, 14:21 UTC Scheduled - We will be perfoming an emergency storage network maintenance in our San Jose data centre on…

U
UpCloud Status Status

[DE-FRA1]: Emergency Network Maintenance

Jul 20, 17:31 UTC Completed - The emergency maintenance has been completed.If you have any questions or concerns about this maintenance, please feel free to reach out to us via 24/7 live chat or by email (support@upcloud.com). Jul 20, 16:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 20, 10:53 UTC Scheduled - We will be performing eme…

U
UpCloud Status Status

[Europe-2] Object Storage Maintenance - Cancelled

Jul 16, 07:01 UTC Completed - The scheduled maintenance has been completed. Jul 16, 06:18 UTC Update - The maintenance period has been rescheduled to a later date. We will update with a new maintenance schedule once this is completed. Jul 10, 08:09 UTC Scheduled - This is the tentative scheduled Object Storage maintenance in our Europe-2 region on July 16, 2026, between 07:00 - 16:00 UTC. During t…

U
UpCloud Status Status

[Europe-2] Object Storage Maintenance - CANCELLED

Jul 15, 07:01 UTC Completed - The scheduled maintenance has been completed. Jul 13, 12:39 UTC Update - This maintenance has been postponed. We will update with a new maintenance update when we have more information. Jul 10, 07:26 UTC Update - We will be performing scheduled Object Storage maintenance in our Europe-2 region on July 15, 2026, between 07:00 - 16:00 UTC.During this maintenance, we do…

U
UpCloud Status Status

[Europe-2]: Object Storage Maintenance

Jul 13, 12:00 UTC Completed - The scheduled maintenance has been completed. Jul 13, 08:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 9, 08:38 UTC Scheduled - We are performing maintenance on the Europe-2 Object Storage backend system.You might notice a few minutes of service downtime right at the start of the window. After that, ther…

U
UpCloud Status Status

Payment processor issues with American Express

Jul 9, 09:18 UTC Resolved - This is now resolved. If you have any questions or need further assistance, please reach out to us via email at support@upcloud.com or via Live Chat in our control panel: https://hub.upcloud.com Jul 8, 13:44 UTC Monitoring - A fix has been implemented, and Euro (EUR) payments utilizing American Express cards are once again processing normally. We are continuing to monit…

U
UpCloud Status Status

[Europe-2] Object Storage Maintenance, Night 2 - CANCELLED

Jul 9, 07:01 UTC Completed - The scheduled maintenance has been completed. Jul 9, 06:57 UTC Update - We will be undergoing scheduled maintenance during this time. Jul 9, 06:56 UTC Update - This maintenace period have been cancelled. Jul 1, 13:36 UTC Scheduled - We will be performing scheduled Object Storage maintenance in our Europe-2 region on July 9, 2026, between 07:00 - 16:00 UTC.During this m…

U
UpCloud Status Status

[EUROPE 2]: Object Storage Issue Identified

Jul 7, 13:02 UTC Resolved - This incident has been resolved. Jul 7, 12:18 UTC Monitoring - A fix have been implemented and we are monitoring this. Jul 7, 12:02 UTC Identified - We have identified an issue with our Europe 2 Object Storage in our DE-FRA1 data centre. The problem may cause affected services to not be able to read or write to the object storage. We are working to bring all affected se…

U
UpCloud Status Status

[US-NYC1]: Network Maintenance

THIS IS A SCHEDULED EVENT Aug 4, 06:00 - 10:00 UTC Jun 23, 12:51 UTC Scheduled - We will be performing scheduled network maintenance in our New York data center on August 4, 2026, between 06:00 and 10:00 UTC (02:00 - 06:00 EDT).During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other serv…

U
UpCloud Status Status

[US-CHI1]: Network Maintenance

THIS IS A SCHEDULED EVENT Aug 10, 06:00 - 11:00 UTC Jul 1, 13:26 UTC Scheduled - We will be performing scheduled network maintenance in our Chicago data center on August 10, 2026, between 06:00 and 11:00 UTC (02:00 - 07:00 EDT).During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other serv…

U
UpCloud Status Status

[US-CHI1]: Network Maintenance, Night 2

THIS IS A SCHEDULED EVENT Aug 11, 06:00 - 11:00 UTC Jul 1, 13:28 UTC Scheduled - We will be performing a second scheduled network maintenance in our Chicago data center on August 11, 2026, between 06:00 and 11:00 UTC (02:00 - 07:00 EDT).During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or o…

U
UpCloud Status Status

[UK-LON1]: Network Maintenance

THIS IS A SCHEDULED EVENT Aug 12, 21:00 UTC - Aug 13, 03:00 UTC Jun 23, 12:51 UTC Scheduled - We will be performing scheduled network maintenance in our London data center between August 12, 2026, 21:00 UTC and August 13, 2026, 03:00 UTC (22:00 - 04:00 BST).During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No pr…

U
UpCloud Status Status

[NL-AMS1]: Network Maintenance - Cancelled

Jun 25, 20:01 UTC Completed - The scheduled maintenance has been completed. Jun 25, 03:14 UTC Update - This maintenance window is now cancelled. May 25, 08:34 UTC Scheduled - We will be performing network maintenance in the Amsterdam data center on the 25th of June 2026, 20:00 UTC - 26th of June 2026, 04:00 UTC (25th of June 2026, 22:00 CEST - 26th of June 2026, 06:00 CEST). The maintenance might…

U
UpCloud Status Status

[NL-AMS1]: Network Maintenance

Jun 25, 04:00 UTC Completed - The scheduled maintenance has been completed. Jun 25, 03:11 UTC Verifying - Maintenance is completed, we will continue to monitor before closing this maintenance window. Jun 24, 20:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 25, 08:34 UTC Scheduled - We will be performing network maintenance in the Ams…

U
UpCloud Status Status

[NL-AMS1, PL-WAW1, SE-STO1, US-NYC1]: Managed Kubernetes - Cancelled

Jun 23, 12:28 UTC Completed - This maintenance is cancelled and will be postponed to a later date. Jun 23, 12:27 UTC Update - The Managed Kubernetes maintenance window scheduled for 1st July, 07:00 - 11:00 UTC, is cancelled.We will be rescheduling this to a new date and will send out a new notification with the updated details soon.We sincerely apologise for any inconvenience this may cause. Jun 2…

U
UpCloud Status Status

[AU-SYD1]: Managed Kubernetes

Jun 23, 11:00 UTC Completed - The scheduled maintenance has been completed. Jun 23, 07:52 UTC Verifying - Maintenance have been completed, we will continue to monitor this maintenance before closing this. Jun 23, 07:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 16, 10:53 UTC Scheduled - We will be conducting maintenance on our Manage…

U
UpCloud Status Status

DNS Resolution Issues in FI-HEL1 and FI-HEL2

Jun 16, 13:30 UTC Resolved - We have resolved the DNS resolution issue that was causing increased response times. Impacting our control panel https://hub.upcloud.com/ and certain cloud services in the FI-HEL1 and FI-HEL2 data centres.After monitoring our systems for a some time, we can confirm now the situation is stable.We apologise for the inconvenience.If you have any questions, please don't he…

U
UpCloud Status Status

[AU-SYD1]: Network Maintenance

Jun 9, 16:00 UTC Completed - The scheduled maintenance has been completed. Jun 9, 12:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 25, 08:23 UTC Scheduled - We will be performing network maintenance in the Sydney data center on the 9th of June 2026, 12:00 - 16:00UTC (9th of June 2026, 22:00 - 10th of June 2026, 02:00 AEST). The maint…

U
UpCloud Status Status

[SG-SIN1]: Networking issue

Jun 5, 19:11 UTC Resolved - We have resolved the root cause of the networking issue affecting our Managed Object Storage and our Managed Kubernetes service in our SG-SIN1 data center. All affected services should now be functioning normally.If you continue to experience any further issues, please contact our Support team via Live Chat or email support@upcloud.com.Thank you for your patience and we…

U
UpCloud Status Status

Error with new cloud service deployments

May 26, 17:44 UTC Resolved - This incident has been resolved. May 26, 15:15 UTC Monitoring - We have implemented the fix and isolated the issue. And we will keep monitoring the situation.We sincerely apologise for any inconvenience.And if you have any issues or questions, please don't hesitate to contact us via email: support@upcloud.com or via live chat from our control panel. May 26, 14:42 UTC I…

U
UpCloud Status Status

UpCloud Managed Kubernetes - API Maintenance

May 26, 16:00 UTC Completed - The scheduled maintenance has been completed. May 26, 14:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 20, 08:19 UTC Scheduled - TL;DR:🟢 Managed Kubernetes Cluster Workloads: Not Affected (100% Uptime)🟢 Kubernetes API / kubectl: Not Affected🔴 UpCloud Managed Kubernetes API & Control Panel Section: Tempor…

U
UpCloud Status Status

[SG-SIN1] - Storage Maintenance - Cancelled

May 18, 10:01 UTC Completed - The scheduled maintenance has been completed. Apr 30, 03:10 UTC Update - The maintenance window scheduled for 18th May, 10:00 - 22:00 UTC is cancelled.We will be rescheduling this to a new date and will send out a new notification with the updated details shortly.We sincerely apologise for any inconvenience this may cause. Apr 28, 02:12 UTC Scheduled - We will be perf…

U
UpCloud Status Status

[SG-SIN1]: Managed Kubernetes Issue

May 13, 12:39 UTC Resolved - This incident has been resolved. May 13, 08:20 UTC Monitoring - A fix has been implemented and we are monitoring the results. May 13, 06:11 UTC Identified - We have identified the root cause of the issues affecting the Managed Kubernetes service in the SG-SIN1 region.Our team is currently working on a resolution to address the issue.We will provide further updates once…

U
UpCloud Status Status

[AU-SYD1]: Network Maintenance

May 12, 17:00 UTC Completed - The scheduled maintenance has been completed. May 12, 14:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 28, 08:22 UTC Scheduled - We will be performing network maintenance in the Sydney data center on the 12th of May 2026, 14:00 - 17:00UTC (13th of May 2026, 00:00 - 03:00 AEST). The maintenance might caus…