Nov 3, 21:00 PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 22:21 PDT Scheduled - We will be performing a scheduled maintenance for a upgrade related to our file services. This update covers multiple file-related components and is aimed at improving overall stability, scalability, and feature support.No operational impact is expected…
Nov 3, 17:10 PST Resolved - This incident has been resolved and the affected services have been restored. Nov 3, 16:57 PST Monitoring - The service degradation affecting outbound MMS Services for a subset of users in the US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. Nov 3, 14:22 PST Update - We c…
Nov 3, 09:00 PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 1, 17:57 PDT Scheduled - Zoom will perform service maintenance at our AMS5 Data Center starting at 9:00 AM Pacific on November 03, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the FRA3 sip zone sequentially. During the maintenance…
THIS IS A SCHEDULED EVENT Nov 30, 09:00 PST - Dec 2, 21:30 PST Nov 2, 02:39 PST Scheduled - Zoom will perform service maintenance at our EU02-FRA4 Data Center starting at 9:00 AM Pacific on November 30, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the AMS4 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced…
THIS IS A SCHEDULED EVENT Dec 4, 04:00 PST - Dec 5, 10:00 PST Nov 1, 21:28 PST Scheduled - Zoom Phone users registered to the India (Mumbai) Data Center will be automatically registered in an alternative datacenter (Hyderabad) starting at 04th December 2026 04:00 AM PST (5:30 PM IST on 04th December 2026). During the maintenance window, a brief disconnection may be experienced and notifications ma…
THIS IS A SCHEDULED EVENT Nov 20, 04:00 PST - Nov 21, 10:00 PST Nov 1, 21:23 PST Scheduled - Zoom Phone users registered to the India (Hyderabad) Data Center will be automatically registered in an alternative Data Center (Mumbai) starting at 20th November 2026 04:00 AM PST (5:30 PM IST on 20th November 2026). During the maintenance window, a brief disconnection may be experienced and notifications…
THIS IS A SCHEDULED EVENT Nov 20, 02:00 - 10:00 PST Oct 29, 08:07 PDT Scheduled - Zoom will perform service maintenance at our SYD1 Data Center starting at 2:00 AM Pacific (or 9:00 PM Sydney) on November 20, 2026. Zoom Phone users registered to those sip zones will be automatically registered in the MEL1 sip zone sequentially.During the maintenance window, a brief disconnection may be experienced…
Oct 29, 00:06 PDT Resolved - This incident has been resolved and the affected services have been restored. Oct 28, 20:19 PDT Monitoring - The service degradation affecting missing evaluations acknowledge button in Zoom Quality Management reports in the US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments…
Oct 27, 18:00 PDT Completed - The scheduled maintenance has been completed. Oct 25, 06:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 24, 16:22 PDT Scheduled - A hotfix will be deployed on October 26, 2026 at 11 PM PDT to meet Salesforce-Pardot security requirements. Customers utilizing the Pardot Integration will need to re-sync once…
Oct 23, 10:35 PDT Resolved - This incident has been resolved. Oct 22, 13:05 PDT Monitoring - The service degradation affecting a subset of users, causing intermittent meeting disconnects in the US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. Oct 22, 12:32 PDT Identified - We have successfully ident…
Oct 23, 09:48 PDT Resolved - This incident has been resolved and the affected service has been restored. Oct 23, 09:24 PDT Monitoring - The service degradation affecting multiple Zoom Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. Oct 23, 09:20 PDT Update - Our team is actively working on a resolut…
Oct 23, 09:01 PDT Completed - The scheduled maintenance has been completed. Oct 6, 09:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 22, 20:08 PDT Scheduled - We will be providing an update to Zoom Chat Backend Service. There will be no operational impact. All services will be available during this scheduled update.
Oct 23, 09:00 PDT Completed - The scheduled maintenance has been completed. Oct 15, 09:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 13, 06:11 PDT Scheduled - We will be performing maintenance for Zoom Push Notification Service. No operational impact is expected.This maintenance includes the following enhancements and improvements:-…
Oct 21, 21:30 PDT Completed - The scheduled maintenance has been completed. Oct 19, 09:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 23, 17:02 PDT Scheduled - Zoom will perform service maintenance at our AMS3 Data Center starting at 9:00 AM Pacific on October 19, 2026. Zoom Phone users registered to the those sip zones will be automa…
THIS IS A SCHEDULED EVENT Nov 13, 19:30 PST - Nov 14, 11:30 PST Oct 9, 10:27 PDT Scheduled - As part of ongoing service enhancements for the Cloud Room Connector (CRC) service, Zoom will be updating DNS records for SIP/H.323 endpoints in the Japan (Osaka and Tokyo), EU (France and Amsterdam), Australia (Melbourne and Sydney), Hong Kong, China, Canada (Toronto and Vancouver), and India (Mumbai and…
Oct 21, 09:25 PDT Resolved - This incident has been resolved and the affected service has been restored. Oct 21, 08:08 PDT Monitoring - A service degradation affecting Zoom Learning Webpage has been successfully resolved.Our team will continue to monitor the situation closely and keep you informed of any further developments. Oct 21, 07:53 PDT Identified - We have identified an issue with our exte…
Oct 19, 18:18 PDT Resolved - This incident has been resolved. Oct 19, 17:52 PDT Monitoring - The service degradation affecting a subset of users with meeting summary email delivery when they have selected via email only has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. Oct 19, 16:30 PDT Update - We are continu…
Oct 19, 16:31 PDT Resolved - This incident has been resolved and the affected services have been restored. Oct 19, 06:44 PDT Monitoring - The service degradation affecting Zoom Website in UK region has been successfully resolved.Our team will continue to monitor the situation closely and will keep you informed of any further updates. Oct 19, 06:32 PDT Investigating - We are currently investigating…
Oct 19, 03:00 PDT Completed - The scheduled maintenance has been completed. Oct 18, 21:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 20, 01:42 PDT Scheduled - Zoom will perform network maintenance at our San Jose data center. Users may experience a brief interruption of service during the maintenance window.
THIS IS A SCHEDULED EVENT Nov 16, 09:00 PST - Nov 18, 21:30 PST Oct 19, 02:49 PDT Scheduled - Zoom will perform service maintenance at our SA01-KSA1 Data Center starting at 9:00 AM Pacific on November 16, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the SA01-RUH1 sip zone sequentially. During the maintenance window, a brief disconnection may be exper…
Oct 18, 17:31 PDT Resolved - This incident has been resolved and the affected services have been restored. Oct 18, 17:14 PDT Monitoring - Between 22:24 UTC - 23:34 UTC on October 18, 2026, a subset of Zoom Phone SMS users experienced inbound delays and outbound failures. The issue has resolved.
Oct 18, 10:00 PDT Completed - The scheduled maintenance has been completed. Oct 18, 08:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 12, 17:45 PDT Scheduled - We will be providing an update to Zoom Phone - Japan SIP zones in Tokyo and Osaka. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for…
Oct 18, 02:00 PDT Completed - The scheduled maintenance has been completed. Oct 17, 17:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 12, 17:38 PDT Scheduled - We will be providing an update to Zoom Phone. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes s…
Oct 17, 02:01 PDT Completed - The scheduled maintenance has been completed. Oct 16, 17:01 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 13, 06:52 PDT Scheduled - We will be providing an update to Zoom Virtual Agent. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067812 for more details. This update in…
Oct 17, 02:00 PDT Completed - The scheduled maintenance has been completed. Oct 16, 17:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 13, 06:48 PDT Scheduled - We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update i…
Oct 16, 23:56 PDT Resolved - This incident has been resolved and the affected services have been restored. Oct 16, 23:16 PDT Monitoring - A service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion has been successfully resolved.Our team will continue to monitor the situation closely and keep you informed of any further developments. Oct 16, 23:13 PDT Identified - We…
THIS IS A SCHEDULED EVENT Nov 13, 19:30 PST - Nov 14, 11:30 PST Oct 16, 11:15 PDT Scheduled - As part of ongoing service enhancements for the Cloud Room Connector (CRC) service, Zoom will be updating DNS records for SIP/H.323 and IP endpoints in Saudi Arabia region .Effective Date: November 14, 2026Action RequiredTo avoid service disruption, we recommend reviewing your CRC endpoint configurations…
Oct 16, 09:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 15, 04:41 PDT Scheduled - We will be providing an update to Zoom Chat Backend Service. There will be no operational impact. All services will be available during this scheduled update (ZR status might be displayed as offline in the service logs but no operational impact).
Oct 15, 02:00 PDT Completed - The scheduled maintenance has been completed. Oct 14, 17:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 13, 06:40 PDT Scheduled - We will be providing an update to Zoom Workforce Management. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068337 for more details. This up…
Oct 14, 12:58 PDT Resolved - This incident has been resolved.Please see the following KB article for details on the workaround. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363 Oct 14, 12:24 PDT Monitoring - The service degradation with Zoom Clips affecting a subset of users has been successfully resolved. Please see the following KB article for details on the workaround.…