THIS IS A SCHEDULED EVENT Oct 9, 04:30 - 11:00 PDT Sep 16, 09:14 PDT Scheduled - Zoom Phone users registered to the India (Hyderabad) Data Center will be automatically registered in an alternative Data Center (Mumbai) starting at 09th October 2026 04:30 AM PDT (5:00 PM IST on 09th October 2026). During the maintenance window, a brief disconnection may be experienced and notifications may be missed…
Sep 15, 21:35 PDT Resolved - This incident has been resolved and the affected services have been restored. Sep 15, 21:29 PDT Monitoring - The issue affecting Zoom Phone outbound calls has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. Sep 15, 21:15 PDT Identified - We have successfully identified the root cause…
THIS IS A SCHEDULED EVENT Oct 8, 09:00 PDT - Oct 9, 21:30 PDT Sep 15, 16:36 PDT Scheduled - Zoom will perform service maintenance at our SIN3 Data Center starting at 9:00 AM Pacific on October 8, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the NRT3 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and not…
THIS IS A SCHEDULED EVENT Oct 5, 09:00 PDT - Oct 6, 23:30 PDT Sep 15, 16:32 PDT Scheduled - Zoom will perform service maintenance at our NRT3 Data Center starting at 9:00 AM Pacific on October 5, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the KIX3 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and not…
THIS IS A SCHEDULED EVENT Sep 19, 17:00 PDT - Sep 20, 02:00 PDT Sep 15, 15:55 PDT Scheduled - We will be providing an update to Zoom Phone. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes credential rotation for Zoom Phone Corporate Directory.There is no operational impact. All services will be available during this s…
THIS IS A SCHEDULED EVENT Sep 20, 08:00 - 10:00 PDT Sep 15, 15:49 PDT Scheduled - We will be providing an update to Zoom Phone - Japan SIP zones in Tokyo and Osaka. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes credential rotation for Zoom Phone Corporate Directory.There is no operational impact. All services will b…
THIS IS A SCHEDULED EVENT Sep 21, 17:00 PDT - Sep 22, 21:30 PDT Sep 15, 12:28 PDT Scheduled - Zoom will perform service maintenance at our CA01-YVR1 Data Center starting at 5:00 PM Pacific on September 21, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the CA01-YYZ1sip zone sequentially. During the maintenance window, a brief disconnection may be exper…
THIS IS A SCHEDULED EVENT Sep 17, 17:00 PDT - Sep 18, 21:30 PDT Sep 15, 12:22 PDT Scheduled - Zoom will perform service maintenance at our CA01-YYZ1 Data Center starting at 5:00 PM Pacific on September 17, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the CA01-YVR1 sip zone sequentially. During the maintenance window, a brief disconnection may be expe…
Sep 15, 11:36 PDT Resolved - This incident has been resolved. Sep 15, 11:22 PDT Monitoring - On 09/15/2026, between 15:15 UTC to 15:38 UTC, users may have experienced Zoom whiteboard degradation in the US region. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
THIS IS A SCHEDULED EVENT Sep 18, 17:00 PDT - Sep 19, 02:00 PDT Sep 15, 04:51 PDT Scheduled - We will be providing an update to Zoom Virtual Agent. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067812 for more details. This update includes virtual agent performance testing and monitoring capabilities.There is no operational impact. All services will be availabl…
THIS IS A SCHEDULED EVENT Sep 16, 17:00 PDT - Sep 17, 02:00 PDT Sep 15, 04:45 PDT Scheduled - We will be providing an update to Zoom Workforce Management. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068337 for more details. This update includes an unassigned agents view in shifts and scheduling groups.There is no operational impact. All services will be avail…
THIS IS A SCHEDULED EVENT Sep 18, 17:00 PDT - Sep 19, 02:00 PDT Sep 15, 04:43 PDT Scheduled - We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes the ability to access Zoom recordings directly from Epic patient records.There is no operational impact. All services will…
THIS IS A SCHEDULED EVENT Sep 17, 13:00 - 16:00 PDT Sep 14, 12:13 PDT Scheduled - We will be performing maintenance on http://support.zoom.com/. Users may experience issues with the search function during the maintenance window.
Sep 11, 09:00 PDT Completed - The scheduled maintenance has been completed. Aug 27, 09:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 27, 01:35 PDT Scheduled - We will be providing an update to Zoom Chat backend service. There will be no operational impact. All services will be available during this scheduled update (ZR status might b…
Sep 10, 22:30 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 8, 22:55 PDT Scheduled - We will be performing scheduled maintenance to upgrade our Push Notification Service.No operational impact is expected. This maintenance includes the following enhancements and improvements:- Activity center enhancement- Deployment process enhancementAl…
Sep 10, 21:08 PDT Resolved - This incident has been resolved and the affected services have been restored. Sep 10, 09:29 PDT Update - The issue affecting Zoom Phone, Zoom Contact Center and Zoom Meetings has been resolved.Our team will continue to monitor the situation closely with the Vendor and keep you informed of any further developments. Sep 10, 09:06 PDT Update - We are continuing to monitor…
THIS IS A SCHEDULED EVENT Sep 21, 09:00 PDT - Sep 23, 21:30 PDT Sep 10, 14:07 PDT Scheduled - Zoom will perform service maintenance at our EU02-AMS4 Data Center starting at 9:00 AM Pacific on September 21, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the EU02-FRA4 sip zone sequentially. During the maintenance window, a brief disconnection may be expe…
THIS IS A SCHEDULED EVENT Sep 28, 09:00 PDT - Sep 30, 21:30 PDT Sep 10, 13:43 PDT Scheduled - Zoom will perform service maintenance at our EU01-AMS2 Data Center starting at 9:00 AM Pacific on September 28, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the EU01-FRA2 sip zone sequentially. During the maintenance window, a brief disconnection may be expe…
THIS IS A SCHEDULED EVENT Oct 2, 17:00 PDT - Oct 4, 21:30 PDT Sep 10, 11:40 PDT Scheduled - Zoom will perform service maintenance at our US East (IAD9 / IAD10)) Data Center starting at 5:00 PM Pacific on October 2nd, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the other side sip zone sequentially. During the maintenance window, a brief disconnection…
Sep 10, 11:38 PDT Resolved - This incident has been resolved. Sep 10, 11:22 PDT Monitoring - On 09/08/2026, Between 17:57 UTC to 23:49 UTC, A subset of users may have experienced issues with Meeting Summary and Phone Call Summary.This incident has been resolved and the affected services have been restored.
Sep 10, 10:06 PDT Resolved - This incident has been resolved and the affected services have been restored. Sep 10, 09:57 PDT Monitoring - On 09/10/2026, Between 13:10 UTC to 14:10 UTC, Users may have experienced issues with subset of live online meeting translation in Canada region. This incident has been resolved and the affected services have been restored.
Sep 9, 17:12 PDT Resolved - This incident has been resolved. Sep 8, 18:09 PDT Monitoring - The service degradation affecting Zoom Phone, Contact Center, Meetings has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Sep 5, 22:20 PDT Resolved - This incident has been resolved and the affected services have been restored. Sep 5, 22:06 PDT Monitoring - The service degradation affecting Zoom AI Companion in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. Sep 5, 21:47 PDT Identified - We have successfully identifie…
Sep 5, 03:00 PDT Completed - The scheduled maintenance has been completed. Aug 25, 19:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 21, 21:48 PDT Scheduled - We will be performing a scheduled maintenance for a upgrade related to our file services. This update covers multiple file-related components and is aimed at improving overall s…
Sep 4, 22:00 PDT Completed - The scheduled maintenance has been completed. Sep 4, 20:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 21, 14:39 PDT Scheduled - We will be performing maintenance on Zoom Support Ticketing and Knowledge Base. Users may experience degraded performance and up to 30 minutes of downtime for Zoom Support’s Know…
Sep 4, 14:00 PDT Completed - The scheduled maintenance has been completed. Sep 4, 06:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 21, 11:28 PDT Update - This maintenance start time has been rescheduled to 6:00am. Jul 27, 13:13 PDT Scheduled - Zoom will perform network maintenance at our Osaka Data Center. Below services may be inter…
Sep 4, 13:00 PDT Completed - The scheduled maintenance has been completed. Sep 4, 09:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 25, 11:01 PDT Scheduled - We will perform scheduled maintenance to upgrade infrastructure software during this time. We do not anticipate any service impact as traffic will be automatically rerouted to th…
Sep 4, 10:55 PDT Resolved - This incident has been resolved. Sep 4, 10:46 PDT Monitoring - On 09/04/2026, Between 15:15 UTC to 16:10 UTC, A subset of users may have experienced issues with Email in Zoom Contact Center. This incident has been resolved and the affected services have been restored.
Sep 3, 22:35 PDT Resolved - This incident has been resolved and the affected services have been restored. Sep 3, 22:23 PDT Monitoring - On September 04, between 02:54 AM UTC to 03:04 AM UTC, subset of users in Japan might have experienced Zoom Phone audio degradation due to an issue with our vendor.Our team will continue to monitor the situation closely and keep you informed of any further develop…
Sep 3, 15:19 PDT Resolved - This incident has been resolved. Sep 3, 15:11 PDT Monitoring - On 09/03/2026, Between 21:30 UTC to 21:50 UTC, a subset of users may have experienced issues with SMS delay in North America. This incident has been resolved, and the affected services have been restored.