[障害] さくらのクラウド セキュリティコントロールの一部

さくらのクラウドのセキュリティコントロールの一部で障害が発生しました。

Hedera - Delayed Sends

Nov 4, 17:39 PST Resolved - This incident has been resolved. Nov 4, 16:11 PST Investigating - We are aware that some users may be experiencing delayed sends for Hedera. Buys, Sells, and Fiat withdrawals/deposits are not affected. We are investigating this issue and will provide an update shortly. Rest assured, your funds are safe.

AU Platform 1: Container Security 1.46.0 Release Notification (CMB-382439)

THIS IS A SCHEDULED EVENT Nov 5, 01:30 - 05:30 PST Nov 4, 17:36 PST Scheduled - CMB-382439A new release of Qualys Container Security (CS) 1.46.0 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.https://docs.qualys.com/en/cs/release-notes/container_security/release_1_46.htmhttps://docs.qualys.…

EU Platform 1: TAS/ WAS UI   2.12 / 1.32 Release Notification (CMB-379634)

THIS IS A SCHEDULED EVENT Nov 6, 10:00 - 14:00 PST Nov 4, 17:37 PST Scheduled - CMB-379634A new release of TAS 2.12/ WASUI Microservice 1.32 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expected.https://docs.qualys.com/en/tas/release-notes/total_app_sec/tas_2_12_was_1_32_api.htmhttps://docs.qualys.com/en/tas/release-notes/total_app…

Dfinity (ICP) - Delayed Sends

Nov 4, 17:38 PST Resolved - This incident has been resolved. Nov 4, 16:15 PST Investigating - We are aware that some users may be experiencing delayed sends for Dfinity (ICP). Buys, Sells, and Fiat withdrawals/deposits are not affected. We are investigating this issue and will provide an update shortly. Rest assured, your funds are safe.

mOLTP PrivateLink connectivity issue

Nov 5, 01:36 UTC Resolved - This issue is now resolved. Nov 4, 12:08 UTC Investigating - All private link traffic for AWS and Azure going to the Serverless intake-v2 endpoint (`.apm`) is not being accepted at the moment. Non private link traffic is flowing normally. We're working on a solution and we'll update this status page once the service has been restored.

Fault report on Cloud API and Hetzner Console

[メンテナンス] ネットワークスイート (CR版) のメンテナンス

ネットワークスイート (CR版) でメンテナンスを実施します。

SJP (São José do Rio Preto) on 2026-11-04

Nov 5, 01:00 UTCCompleted - The scheduled maintenance has been completed.Nov 4, 22:45 UTCIn Progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 4, 22:37 UTCScheduled - Maintenance will begin soon as scheduled.Nov 4, 22:37 UTCScheduled - We will be performing scheduled maintenance in SJP (São José do Rio Preto) datacenter between 2026-11-04 22:45 and…

KHI (Karachi) on 2026-11-04

Nov 5, 01:00 UTCCompleted - The scheduled maintenance has been completed.Nov 4, 21:00 UTCIn Progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 4, 20:00 UTCScheduled - Maintenance will begin soon as scheduled.Oct 27, 16:22 UTCScheduled - We will be performing scheduled maintenance in KHI (Karachi) datacenter between 2026-11-04 21:00 and 2026-11-05 01…

KNU (Kanpur) on 2026-11-04

Nov 5, 01:00 UTCCompleted - The scheduled maintenance has been completed.Nov 4, 21:00 UTCIn Progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 4, 20:00 UTCScheduled - Maintenance will begin soon as scheduled.Oct 27, 16:22 UTCScheduled - We will be performing scheduled maintenance in KNU (Kanpur) datacenter between 2026-11-04 21:00 and 2026-11-05 01:…

ISB (Islamabad) on 2026-11-04

Nov 5, 01:00 UTCCompleted - The scheduled maintenance has been completed.Nov 4, 21:00 UTCIn Progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 4, 20:00 UTCScheduled - Maintenance will begin soon as scheduled.Oct 27, 16:22 UTCScheduled - We will be performing scheduled maintenance in ISB (Islamabad) datacenter between 2026-11-04 21:00 and 2026-11-05…

IN Platform 1: TAS/ WAS UI   2.12 / 1.32 Release Notification (CMB-379642)

Nov 4, 17:00 PST Completed - The scheduled maintenance has been completed. Nov 4, 09:00 PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 22:52 PDT Scheduled - CMB-379642A new release of TAS 2.12/ WASUI Microservice 1.32 is scheduled to be released into production. The deployment is completely transparent to users and no impact is expec…

EU Platform 1: TAS/ WAS UI   2.12 / 1.32 Release Notification (CMB-379634)

Nov 4, 16:44 PST Completed - Due to unforeseen issues, Qualys Cloud Platform Operations Team had to cancel this deployment. We shall reschedule this deployment as soon as feasible and share the new schedule with advance notice. We regret the inconvenience caused. Nov 4, 13:00 PST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 29, 22:52 PDT S…

Elevated error rates across paid ChatGPT plans

Status: ResolvedAll affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.Affected components Conversations (Operational)

Tenable Vulnerability Management: Scan Processing Delays

Nov 5, 00:24 UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov 4, 23:31 UTC Update - We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue. Nov 4, 21:10 UTC Update - We are continuing to investigate this issue. Nov 4, 20:36 UTC Update - We are continuing to investigate this issue. Nov 4, 20:00 UTC Investigatin…

Scheduled Maintenance — Aerodrome Finance (AERO) and Velodrome Finance (VELO) Migration

Nov 4, 16:01 PST Resolved - This incident has been resolved. Nov 4, 16:00 PST Identified - Scheduled Maintenance has now completed Nov 4, 06:57 PST Investigating - The scheduled maintenance for the AERO and VELO migration is in progress. Sends and receives for AERO and VELO remain temporarily disabled until the migration is complete. Buying, selling, and trading of AERO are not impacted.

KHI (Karachi) on 2026-11-02

Nov 5, 00:00 UTCCompleted - The scheduled maintenance has been completed.Nov 2, 23:00 UTCIn Progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 2, 22:00 UTCScheduled - Maintenance will begin soon as scheduled.Nov 2, 12:36 UTCScheduled - We will be performing scheduled maintenance in KHI (Karachi) datacenter between 2026-11-02 23:00 and 2026-11-05 00:…

Database maintenance in the EU region

Nov 5, 00:00 UTC Completed - The scheduled maintenance has been completed. Nov 4, 21:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 4, 00:10 UTC Scheduled - We will be doing routine database upgrades in EU during this window. No interruption is expected

Scheduled Database Maintenance – Temporary Grafana Instance Unavailability

Nov 5, 00:00 UTC Completed - The scheduled maintenance has been completed. Nov 4, 20:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 16, 18:35 UTC Scheduled - Your Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts a…

Chat with Sales temporarily unavailable

Status: ResolvedThis issue is not resolved, and our chat system should be working as normal. If you are still experiencing any issues, please reach out to our Support team at https://zapier.com/app/get-help

LHR (London) on 2026-11-10

Nov 3, 00:00 UTCScheduled - We will be performing scheduled maintenance in LHR (London) datacenter on 2026-11-10 between 02:00 and 05:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you…

KUL (Kuala Lumpur) on 2026-11-02

Nov 4, 23:00 UTCCompleted - The scheduled maintenance has been completed.Nov 2, 16:30 UTCIn Progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 2, 16:24 UTCScheduled - Maintenance will begin soon as scheduled.Nov 2, 16:23 UTCScheduled - We will be performing scheduled maintenance in KUL (Kuala Lumpur) datacenter between 2026-11-02 16:30 and 2026-11-0…

AMS (Amsterdam) on 2026-11-04

Nov 4, 23:00 UTCIn Progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 4, 22:00 UTCScheduled - Maintenance will begin soon as scheduled.Oct 31, 00:01 UTCScheduled - We will be performing scheduled maintenance in AMS (Amsterdam) datacenter between 2026-11-04 23:00 and 2026-11-05 07:00 UTC. Traffic might be re-routed from this location, hence there is…

US Platform 1: Delay in Data Reflection in UI [IM-12961]

Nov 4, 14:56 PST Identified - We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress. Nov 4, 10:10 PST Investigating - Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 that is causing an indexing delay. Users will notice that information takes longer than exp…

Increased error rates on Agent API

Nov 4, 22:42 UTC Resolved - This incident is resolved. Nov 4, 20:58 UTC Update - The affected services have recovered, and we will continue to monitor the issue. Nov 4, 20:05 UTC Monitoring - We have seen recovery and are currently monitoring the impacted services. Nov 4, 19:13 UTC Investigating - We are investigating elevated error rates on the Agent API

Delays to Realtime Audiences and Journeys

Nov 4, 14:25 PST Resolved - This incident has been resolved. Nov 4, 13:28 PST Monitoring - A fix has been deployed and we are seeing delays decrease. We are continuing to monitor and will post another update as we monitor towards resolution. Nov 4, 13:04 PST Update - We are continuing to work on a fix for this issue. Nov 4, 12:30 PST Identified - The issue has been identified and a fix is being im…

October usage report visualization issue

Nov 4, 22:11 UTC Update - We are still working to backfill the correct data. Note that this did not affect billing, and is only a visualization issue. Nov 3, 22:00 UTC Identified - There was an issue with our billing metrics exporter that caused us to mis-report usage for October at month-end. This is causing October usage to be reported as 0 in our cost management app. We are working to backfill…

UK Platform 1: Delay in Scan Processing for Containers and Images [IM-12951]

Nov 4, 14:09 PST Resolved - This incident has been resolved. Nov 1, 20:09 PST Monitoring - A fix has been implemented and we are monitoring the results. Oct 31, 13:30 PDT Update - We are continuing to work on a fix for this issue. Oct 30, 15:35 PDT Update - We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our pro…

GRU (São Paulo) on 2026-11-04

Nov 4, 22:00 UTCCompleted - The scheduled maintenance has been completed.Nov 4, 20:30 UTCIn Progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 4, 20:17 UTCScheduled - Maintenance will begin soon as scheduled.Nov 4, 20:16 UTCScheduled - We will be performing scheduled maintenance in GRU (São Paulo) datacenter on 2026-11-04 between 20:30 and 22:00 UTC…